"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : Easy to complete the order, and fast delivery.Product: A quality product, which makes reading a pleasure, rather than the struggle it was previously.
Service rating : Good advertising, fast delivery excellent packaging. Free delivery with code from advertising.Product: The light is good, perhaps could be more even spread
I had difficulty operating the switch at first thinking it is a toggle switch. The button shape was fooling me
The dimmer- fidly Overall - best of all my reading lights
They keep pestering me for feedback, not just this survey but email. You can't buy anything in this country nowadays without being asked *several times* for your opinion.
Service rating : Fast and efficientProduct: My Mother is now able to read again using this light.
Service rating : Ordering from SR direct easy and hassle freeProduct: Design of lamp an improvement over a previous lamp.Removal of a foot switch a great help. Handle on lamp makes adjustment easy from sitting position,also on/off
switch well placed. Light excellent.
Service rating : Excellent service. Quick delivery. Clear instructions.Product: Excellent product. Good design and solid build. Well-packed and easy to set up.
Service rating : I have always found the service excellent and any problem dealt with quicklyProduct: The products are excellent although expensive
Service rating : Easy to order, order processed quickly and efficiently. Arrived within the time stated. Well packaged and good information to accompany the product.Product: I can now see to read for the first time in years. It is bright and natural but casts no shadows. Amazing. I can now enjoy reading once more.
Service rating : Swift and professional serviceProduct: I purchased the light for my father who has wet AMD and it excellent - he is now fully able to enjoy reading once again
Should have bought this years ago
Service rating : Good company keep you well informed of your order.Product: Does exactly as advertised
Service rating : On-line ordering process leaves something to be desired.Product: Very expensive but does the business.
Service rating : FaultlessProduct: Exactly as claimed. Delighted with it.
Service rating : Webpage easy to use. Delivered within a couple of weeks of order. Well satisfied.Product: Works a treat. I can now see when I am reading rom my armchair.
Service rating : Service excellent, apart from a problem using web-based ordering. Had to be sorted out over the 'phone.Product: Very pleased with the lights.
Service rating : Good service but a bit slower than expectedProduct: Superb product
Service rating : Excellent servicdProduct: Excellent product
Service rating : excellent serviceProduct: Very Good Just wished I had bought one earlier
Service rating : very goodProduct: marvellous
Service rating : A minor spare part was missing from the box. They sorted it quickly - customer service very goodProduct: the lamp is excellent but they have added a cheap and tacky, plastic 'spectacle and pen holder' that you'll want to remove. And you need to call them to find out how to remove it
Service rating : Speedy delivery of an order easy to placeProduct: Excellent flexible light with small foorprint
Service rating : First class delivery - spot on timeProduct: Excellent packing and instructions. Impressive performance with improved definition.
Service rating : Good product information in catalogue and website. Prompt service and deliveryProduct: Product as advertised and meets expectations
Service rating : delivery was delayed but i appreciated call to apologise and inform.Product: Does what it claims to do very well! A little overpriced in my opinion and the on/off switch gets uncomfortably hot for my fingers.
Service rating : Quick and efficient serviceProduct: Unfortunately the change in design is not good as the base moves when moving the arm. It was a lot easier for my husband to use the former design which only needed one hand to reposition the light