"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : It arrived on time and was easy to set up. This was to be expected for this premium product however.Product: The dimmer wheel, though, only starts dimming when turned some way round, not that I really need this feature. I would have preferred a lower energy light but have been pleased with the brightness and quality of the light so far.
Service rating : Very professional service.Product: Very pleased and the light is excellent thanks!
Service rating : Good service and will use again if I decide to buy another reading light.Product: High quality product that didn't have to be assembled.
Service rating : Happy with the serviceProduct: Happy with the product
This is my second lamp from you. The first was borrowed by my seriously-I'll sister-in-law. I think I bought the first one about ten years ago and is still on the original lamp
Service rating : It came quick and fine.Product: It looks a really well made item. The light is good I'm sure for most purposes, though I had hoped for my close work on my stamp collection it might be a bit brighter. Also the glasses holder, which I could like, allows the glasses to slip off either side of it very easily. Nonetheless the lamp is a great improvement on existing lights I have.
Service rating : very happy with service -items ready much sooner than I was led to believe on ordering but this worked out fine.Product: debated for a couple of years whether to buy as expensive but glad I have !
Very poor delivery service
Service rating : Online ordering was straightforward, delivery prompt within a few days and the packaging, instructions and documentation first class.Product: The High Definition Light is all that it claims to be, beautifully made, high quality and it provides light that is excellent for reading.
Service rating : Delivered promptly and well packed.Product: I bought this after having previously tried out a similar lamp owned by a friend, so it was up to my expectations.
Service rating : I leave a comment as requested.Product: Ihave no comment.
Delivery quick and efficent
Service rating : I was surprised at the very long delivery time.Product: Haven't used it much yet.
the order has not been delivered not followed by the company absolutely nothing very poor customer care.
Service rating : Read comments re product.Product: Have already bought one light so recently purchased a second unit.
Disappointed to find that I cannot lift the plastic shroud to release the pen and spec holding brackets.
The first unit purchased allows the easy removal or replacement of these two holding arms.
Reluctant to use excessive force - any suggestions
Service rating : Was anxious about long lead time, and queried it. VERY prompt and helpful reply, and they did exactly what they said they'd do.Product: Obviously, just started using it, but failing elderly eyesight was making the reading of Greek footnotes a frustrating, magnifying glass job. No more - brilliant.
Service rating : Well satisfiedProduct: Every bit as good as promised
Service rating : Excellent service, the lamp arrived much sooner than expected.Product: Beautiful lamp, great quality.
Service rating : Although quoted a 30 day delivery time I was most impressed and surprised to receive the light within a weekProduct: Excellent light - and exactly as expected
Service rating : Beautifully wrapped and easy to assembleProduct: Very helpful for reading the paper
Service rating : excellent service receiving good communication of my order as it progressed through the ordering systemProduct: Excellent light giving great illumination and enhancing vision
Service rating : Delivery and Service were prompt and helpfulProduct: Good light and design.
Service rating : Unusually efficient service for this day and age.Product: Looks good and works to my expected standard from you, ie brill quality
Service rating : Service was goodProduct: This was a gift for my Mum whose sight is very poor due to cataracts. She was very pleased with the light and can now do some reading