Serious Readers Reviews

Consumer ratings of Serious Readers

Feedback for www.seriousreaders.com has been compiled from 1189 Customer Reviews

  • Feefo member since
  • 07/10/2010
  • "Probably the World's Best Reading Lights", including the NEW High Definition Reading Light

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.seriousreaders.com
29 Hour(s) ago

THE CLASSIC LIGHT - FLOOR - NICKEL / MAHOGANY - DIMMER

Service
Product

Service rating : Good apart from the delivery company who delivered to the wrong house and did not bother to get it signed for.
Product: Light is very good for reading ipad while my husband watches tv

No Comment
30 Hour(s) ago

THE CLASSIC LIGHT - FLOOR - BLACK / MAHOGANY

Service
Product

Service rating : Our fifth lamp of this type, which speaks for itself. Only one has given up the (mystery) ghost, and only after several years of nightly use.
Product: We like this design.

No Comment
27-Aug

THE HIGH DEFINITION LIGHT - FLOOR - NICKEL / MAHOGANY

Service
Product

Service rating : I'm happy to say that my light arrived days before I was expecting it. The packaging was super protective but so easy to undo.
Product: I have purchased this mainly for work. My home office is very dark. I have fitted the diffuser (which was an absolute doddle) and now my desk is lit up beautifully, and without any reflection on my computer screen.

Read more
No Comment
26-Aug

THE ALEX LIGHT - TABLE - BLACK - DIMMER

Service
Product

Service rating : good product information and quick service
Product: much better on the eyes

No Comment
26-Aug

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Product is very nicely engineered and arrived beautifully packaged
Product: Makes reading a joy again, i no longer need the copious number of reading glasses i have lying around the house. Will probably buy one for the bedroom.

No Comment
25-Aug

THE ALEX LIGHT - FLOOR - BLACK / MAHOGANY - DIMMER

Service
Product

Service rating : Quick delivery, beautifully packed.
Product: Lovely piece of kit.

No Comment
20-Aug

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : easy to follow ordering etc
Product: easy to follow unpacking instructions

No Comment
19-Aug

THE ALEX LIGHTWEIGHT - TABLE - BLACK

Service
Product

Service rating : Good ,but I was unable to pay with my Credit Card
Product: excellent light

No Comment
18-Aug

THE HIGH DEFINITION LIGHT - FLOOR - NICKEL / BLACK

Service
Product

Service rating : Xxxxx
Product: Xxxxx

No Comment
16-Aug

THE CLASSIC LIGHT - FLOOR - BLACK / MAHOGANY

Service
Product

Service rating : Came just at right time in the morning for me. No problems.
Product: Expected bulb to be larger so wider area of light. Bedside lamp is exactly same circumference. However, is OK. Quite satisfied.

No Comment
14-Aug

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : Website is slow to load at times. Well laid out but some items difficult to find e.g. I could only find the 'hobby' lamb through the search function.
Product: Actually need the tall lamp for the original intended purpose

No Comment
14-Aug

THE HIGH DEFINITION LIGHT - FLOOR - BRASS / MAHOGANY

Service
Product

Service rating : Superb service
Product: Excellent product

No Comment
09-Aug-2014

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Great product
Product: Great product

No Comment
07-Aug-2014

THE HIGH DEFINITION LIGHT - FLOOR - BRASS / MAHOGANY

Service
Product

Service rating : I PURCHASED THE LAMP FOR MY DAD WHO IS LOSING HIS SIGHT DUE TO GLAUCOMA AND MACULAR DEGENERATION AND ALSO HAS CATARACTS. HE HAS STRUGGLED TO READ FOR A WHILE BUT THE LAMP HAS ENABLED HIM TO READ AGAIN.
Product: AS ABOVE

No Comment
07-Aug-2014

THE ALEX LIGHT - FLOOR - NICKEL / MAHOGANY - DIMMER

Service
Product

Service rating : Ordering and delivery could not be faulted
Product: Lives up to all expectations and publicity

No Comment
01-Aug-2014

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : The order was dealt with very quickly. Very well packaged.
Product: I already have an older model but this one outshines it ( intentional but fitting)

No Comment
30-Jul-2014

THE ALEX LIGHT - FLOOR - BLACK / BLACK - DIMMER

Service
Product

Service rating : First class processing and delivery of order. Excellent information.
Product: Chose the dimmer, since the extra cost was small - pleased with the decision. Good looking lamp and excellent performance.

No Comment
24-Jul-2014

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : High quality product, beautifully packaged.
Product: Fantastic light. But you get what you pay for.

No Comment
11-Jul-2014

THE HIGH DEFINITION LIGHT - FLOOR - NICKEL / MAHOGANY

Service
Product

Service rating : Everything went smoothly and was delivered as promised
Product: The light is a great improvement on my reading arrangements. I am not sure why it takes a halogen light to achieve this instead of a LED but at the moment this was recommended and I accepted the recommendation.

No Comment
10-Jul-2014

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Packaging etc was excellent, delivery on time, online help good.
Product: I've not used it a lot yet, with being away and light nights, but when I have it's been great, what I've always wanted.

No Comment
09-Jul-2014

THE CLASSIC LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Very efficient service
Product: Very pleased with performance

No Comment
08-Jul-2014

THE ALEX LIGHT - FLOOR - BLACK / BLACK - DIMMER

Service
Product

Service rating : fine
Product: The switch is a bit inconvenient for a 94 year old - too easy to dim when just switching on/off.

Read more
Many thanks for your feedback. As I explained on the phone the easiest way to turn the light on and off is with a quick, firm click of the switch. Only hold the switch down when needing to activate the dimmer. I do hope this is helpful and if you have any further queries or wish to swap for the non-dimmer model do let me know.

Maggie
Customer Service
04-Jul-2014

THE ALEX LIGHT - FLOOR - BLACK / BLACK - DIMMER

Service
Product

An excellent service in every way

No Comment
03-Jul-2014

THE ALEX LIGHT - TABLE - BLACK

Service
Product

Service rating : I would have rated 'average' but no such category available. Min disappointments were (a) long delivery time (I suspect my 'nudge' email actually reminded them they hadn't sent out my order!) and (b) use of an unreliable courier who, despite agreeing (and confirming by email) a rescheduled delivery, STILL delivered on a random date AND didn't get a signature of receipt (suspect driver signed it himself and left parcel in the shed!
Product: Excellent product! But Serious Readers MUST sort out their couriers - or else the excellence of the product will be tainted by poor service

Read more
Thanks for your honest feedback. You are right. Sorry. We had a glitch in despatch when one of the team was on holiday, which was compounded by a badly executed delivery. When something does go wrong, all we can do is do what we can to put things right and I hope you feel we have tried to do that. So glad to hear that the light itself is doing the trick.

Alex
Founder
27-Jun-2014

THE ALEX LED LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Delivered on time and well packaged.
Product: My wife has macular degeneration and although expensive,she likes the Alex very much.

No Comment