"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : very good customer serviceProduct: excellent bright light
Service rating : Very prompt delivery.Product: The light is everything it promises in the catalogue.
Service rating : GOOD SERVICE AND PROMPT DELIVERYProduct: AS DESCRIBED, A REALLY WORTHWHILE PRODUCT
Service rating : reasonable delivery timeProduct: still too expensive
Service rating : This is a really good company with excellent serviceProduct: I was really pleased with the product
Service rating : Ordering was easy, although I do find the promotional material confusing. OS many options ....
Product arrived very well packed, although 6 days for a high cost item is not really on these days.Product: Have tried, but only for a few days so feel I am still evaluating
Service rating : good company to deal withProduct: replaces one i already had
Service rating : Relatively long delivery for something so eagerly awaited.Product: Aesthetically pleasing to the eye.Very well made of good quality materials and as an added bonus the light is superb !! I had been waiting to get one of these for a long time and I am thrilled to use it everyday.
Service rating : Prompt delivery, and very well packed.Product: What a difference a good light makes! Lamp is easily manoeuvred and very practical.
Service rating : Very prompt delivery and well packed. Perfect!Product: It's very practical. It's just a shame it's not more attractive!
We believe that we were offered a free spare bulb as part of the deal. It did not arrive and despite telephone calls, no action has been taken or clear response made. A bit of a con?28-Feb-2014Thank you Helen for responding so helpfully this morning. I'm very happy with the resolution
Service rating : Very prompt service and excellent packaging.Product: The lighting is wonderful - it puts my previous purchases of "daylight bulbs" in the shade (so to speak). As I suffer from a combination of wet AMD in both eyes and a fairly pronounced cataract in right eye, I was a bit worried about my growing inability to read small writing (shampoo bottles and the like) until I realised that shining light on it suddenly made it quite legible! That cheered me up. However, reading in the evenings in artificial light was also problematic, so purchased table lamps which helped a bit. Then purchased Serious Readers table light, followed by the floor light - the lighting was fantastic (and I used the diffuser in both lights). Very, very pleased. Not cheap but well worth the quality of life you get from these lights - my eyesight is too precious to waste time with inferior lighting.
Service rating : Item arrived on time in good conditionProduct: Wonderful light!
Service rating : Good but very expensive and not prepared to offer any form of discount.Product: Excellent light rating but still not perfect underneath as base tends to be a bit scratchy.
Service rating : Order followed up verbally and chased up as not delivered on time. Received the same day..Product: Will purchase another one but this time with a timer fitted..
Service rating : Prompt service and helpful,so far, when the product failed.Product: Light worked briefly then failed. Company replacing transformer so I'm hopeful this rating will improve significantly.
Service rating : This is the third lamp I have bought from this company, everything about the company is perfect however it irks me that I am asked to pay £10 post and packing either include it in the price or do away with it, this charge takes the edge off a an excellent experienceProduct: Great
Service rating : Product: The light is excellent but very expensive
good product, prompt delivery
Service rating : Fast despatch of goods. Excellent packaging. Follow up call to check I had received goods when saw that courier had had to redeliver.Product: Looks very good and gives me what I need.
Service rating : Excellent customer service, customer friendly, personal attention. Very easy to deal with - nothing too much trouble.Product: High quality construction and a product that lives up to its promise and reputation.
Service rating : Prompt and efficient deliveryProduct: Just what was required; is doing an excellent job.
Service rating : Excellent service and quick delivery.Product: Really well made lamp which is unobtrusive near my armchair and gives wonderful quality light. I don't wear glasses yet and I'm amazed at how great it is to read by.