"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Great service and great products
Service rating : The order arrived quickly on the date promised, packed securely, ready to lift out and plug in.Product: My mother, aged 93, suffers from macular degeneration. She had started to go to bed to read the paper, as she has a Serious Reader bedside light. She is ecstatic to be able to read her paper upstairs, or down as the whim takes her. Other spotlights just were not up to the job!
Service rating : Very polite and efficient serviceProduct: Very good for my needlework
I would say that the lights are very good, but we were disappointed that the order was filled wrongly and although the response was quick, we had to stay in all day for two separate visits, one to deliver the correct order and one to collect the incorrrect one, with no indication of a time slot. Presumably this is an issue for the delivery firm used by Serious Readers.
Service rating : Efficient and kept me informed about progress once I had ordered a product.Product: This high definition light is excellent. I can once again read and do jigsaws which my eye condition had prevented me from doing.
Service rating : VERY GOOD SERVICEProduct: Great product - although quite expensive!
Service rating : Delivery within 48 hrs after ordering on-line on a Sunday. Difficult to beat that!Product: Is it worth the money? Without exhaustive comparison testing, who can say? All I know is that when I try to read with room lights as before I quickly turn my SR lamp back on again. And so does my wife.
Service rating : I am outraged by this demandProduct: I am irritated by being forced to write a comment11-Mar-2015Feedback was optional but having agreed to provide it I found that I could not send the questionnaire back without adding a comment -- which I did not wish to do.
Service rating : Prompt and efficient.Product: It is very expensive for what it is!
Service rating : Great serviceProduct: Really like the product
Service rating : Ordering was simple. Packaging was superb! But I was unimpressed with the quality of the light - I somehow expected it to be more of a daylight quality.Product: It is black with a mahogany piece in the middle. It is not quite what I expected for the money, although it does dim quite nicely. I think I could probably have got something as good from B&Q or IKEA for a fraction of the price.
Service rating : Very good description of product, and well packaged. Good explanation of assembly of itemProduct: Very pleased, light is concentrated and very bright!
Service rating : GoodProduct: Really nice but a bit pricey
Service rating : You were able to deliver the light promptly when I was over in Ireland with my mother. You were also flexible in extending the warranty from 30 days to 60 days in case it had not arrived by that weekend.Product: My mother has noted that the lamp has made a difference to my mother's reading and she is able to adjust the angle according to her needs. it was a little tricky to turn on and adjust the intensity of the light at first but we got the hang of it.
Service rating : Very good service, including a phone call to the company to check a specification.
Delivery quicker than expected (minor point for me). When I have enough money I'll buy another floorstanding, maybe LED but probably halogen, lamp.
I bought the lamp using a Serious Readers offer of £50 off the advertised price, which made the difference for me. These lamps are expensive! But given my needs (painting) and the delivered performance of the Alex lamp, I think it is absolutely worth paying more than for something from the offer in your local stores.Product: I need the lamp for watercolour painting (much much more demanding than only reading). With my technique I need to see small areas and edges of paint very precisely in order to to use the brush well. For an LED lamp the colour rendition approximates very well to daylight. Certainly good enough to work using this lamp in the evening and also working on the same painting in daylight, as the eye/brain (at least mine) adjusts to daylight and to this lamp easily. The brightness as well as the colour balance is important.
The lamp is well made.
Service rating : Exceptional. Ease of Order - delivery time and packaging could not be faulted.Product: Exceptional. A quite fantastic reading light - easy to adjust with the power switch in exactly the right place. Should have bought one years ago! Thank You.
This is my second lamp from serious readers. The first one must have lasted a
decade with heavy use. So glad to receive the new one.
Service rating : Web site helpful when deciding which model to purchase.Product: Elegant, robust and and entirely meets my needs for reading.
Service rating : First Class service. I was very impressed that they could deliver on a specific day; for my husband's birthday. The whole process of ordering went very smoothly.Product: I shall never hear my husband complaining about lack of light when reading. He is delighted with the lamp.
Service rating : Good serviceProduct: Disappointed to have paid full price 7 days ago and today received a brochure with offer £100 off price not the best way to treat a customer !19-Feb-2015I am very impressed with the product and the level of service is superb.
Service rating : I thought the repair service was efficient and good valueProduct: I have been wanting a good table lamp for some time and this is first rate
Service rating : Quick delivery- fast service. Clear instructions and easy to use.Product: Excellent quality- reading is a pleasure.
Service rating : Delivered in 36 hours! Excellent!Product: Looks good and provides a great light for reading
Service rating : FabProduct: I bought it for my husband who was beginning to read less as he struggled even with an central overhead light at 100w equivalent. He is thrilled with it and is often to be found reading in the living room now and the television is not so heavily used!
Service rating : Very good service from maggie in effecting a repair of my Alexlight. Whole process from collection to repair and return handled with exemplary professionalismProduct: Early days but initial impressions favourable. However time will tell whether premium over my standard Alex light was worth it as I use both in different rooms