"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : delivery was delayed but i appreciated call to apologise and inform.Product: Does what it claims to do very well! A little overpriced in my opinion and the on/off switch gets uncomfortably hot for my fingers.
Service rating : Quick and efficient serviceProduct: Unfortunately the change in design is not good as the base moves when moving the arm. It was a lot easier for my husband to use the former design which only needed one hand to reposition the light
Service rating : service, such as delivery, as promised. Other services to early to make a commentProduct: Little time to use so far but initial assessment is it makes a positive difference
Service rating : Very efficient and friendly company. My lamp arrived beautifully packed and ready to go.Product: Does everything it says it wil and is very well built. I am delighted to be able to read in complete comfort.
Service rating : first class service arrived within 2 daysProduct: Not suitable for our room passed on to our son
Will be ordering floor model
Service rating : The products are of the highest quality; and they are really nice people to deal with.Product: Wonderfully clear, natural light; precisely directed.
Service rating : My second purchase from a reliable company.Product: Superb, well built lamp, giving a bright white light combined with the economy of LED.
Service rating : Swift, efficient delivery. Well packed and easy to use straight from the sturdy box.Product: First rate light. Easy to use and comfortable for the eyes.
Service rating : Good, speedy service.Product: Super product, if rather expensive. Bought for elderly Mum and it really helps with her eyesight when reading.
Service rating : Excellent service, products very well described on the website, quick delivery.Product: A great light, high quality of light and very adjustable for position and brightness.
Service rating : Very responsiveProduct: Literally brilliant!
Service rating : Product arrived much sooner than expected and the packaging is excellent.Product: The light is fantastic, only the price stops the rating being excellent.
Service rating : My daughter ordered the lamp on the Tuesday it arrived Thursday.Product: Just the job! I could actually do my Sudoku without putting my specs on. It's brilliant, I was a little hesitant about spending that much money on a table lamp, but I am really glad my daughter persuaded me to.15-May-2015no thanks
Item as described. Prompt delivery
Service rating : Well packed. Quick deliveryProduct: The light is very good, but the on/off button would be far more convenient if it was on the base instead of up by the light.
Service rating : Prompt delivery.Product: Good design and ideal for reading.
Very pleased with prompt reply to my query about a drooping light-head, and subsequent replacement of the complete light.
Service rating : Good to be able to speak to a real person and not a series of messagesProduct: Not cheap! but easily the best.
Service rating : first-rateProduct: first-rate
Service rating : Excellent advice and customer service.Product: Only had it 4 days but seems to be everything it promised it would be.
Service rating : Fabulous. One of the very bestProduct: Fantastic
Service rating : Better than expected....Product: Superfast service and a good solid light that does what is promised.
Service rating : Easy to order and prompt delivery - packing was good.Product: Ordered for my bedroom bedside light to replace my loved anglepoise of 30 years now that my eyesight if not what it was.
I ike the black/black. I can tell that it is a high quality product that is well made.
I like its looks and the weight - it feels very stable. I like the way you are able to swivel it from side to side. Pen holders are good but I can anticipate their will be a trail of biro circling the base eventually.
On balance, I've decided to keep it but there are quite a few things I am disappointed with. The led light is very cold which makes my bedroom much less cosy - I didn't anticipate this but now I have such an expensive bulb inside it I will have to live with it. I would have liked a wider beam angle as, when I am in the middle of the bed reading, the light beam doesn't 'stretch' over to the middle even thought it sits on a table very close to the bed. I've also had to lower the head (which reduces the angel more) so that the bulb doesn't shine in my line of eye-sight as the bulb sits so close to the edge of the hood - perhaps a slightly longer hood would have helped here. I don't like the 'back-to-front' plug as it is on a 3-way multi-plug and I can't fit other plugs in because it takes up their space.
I think the spare bulb was far too expensive at £39 on top of the price of the light (and potential postage). I bought it just in case as I didn't know if I could buy one locally that would fit. I was going to throw out my angle poise but am going to put it in the loft just in case. I think the light probably works best if you are reading sitting upright in an arm chair.
Service rating : Sorted a major problem out with our (expensive) product purchase but they should have made some effort to compensate me for the effort I made to sort their product design problem out.Product: Works well now (first two had a major problem) but far too expensive.