Serious Readers Reviews

Consumer ratings of Serious Readers

Feedback for www.seriousreaders.com has been compiled from 1434 Customer Reviews

  • Feefo member since
  • 07/10/2010
  • "Probably the World's Best Reading Lights", including the NEW High Definition Reading Light

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.seriousreaders.com
22-Aug

THE HIGH DEFINITION LIGHT - TABLE - BRASS

Service
Product

Service rating : Easy to complete the order, and fast delivery.
Product: A quality product, which makes reading a pleasure, rather than the struggle it was previously.

No Comment
22-Aug

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : Good advertising, fast delivery excellent packaging. Free delivery with code from advertising.
Product: The light is good, perhaps could be more even spread
I had difficulty operating the switch at first thinking it is a toggle switch. The button shape was fooling me
The dimmer- fidly Overall - best of all my reading lights

Read more
No Comment
21-Aug

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

They keep pestering me for feedback, not just this survey but email. You can't buy anything in this country nowadays without being asked *several times* for your opinion.

No Comment
19-Aug

THE HIGH DEFINITION LIGHT - TABLE - BRASS

Service
Product

Service rating : Fast and efficient
Product: My Mother is now able to read again using this light.

No Comment
16-Aug

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Ordering from SR direct easy and hassle free
Product: Design of lamp an improvement over a previous lamp.Removal of a foot switch a great help. Handle on lamp makes adjustment easy from sitting position,also on/off
switch well placed. Light excellent.

No Comment
16-Aug

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Excellent service. Quick delivery. Clear instructions.
Product: Excellent product. Good design and solid build. Well-packed and easy to set up.

No Comment
11-Aug-2015

THE ALEX LED LIGHT - TABLE - BLACK

Service
Product

Service rating : I have always found the service excellent and any problem dealt with quickly
Product: The products are excellent although expensive

No Comment
11-Aug-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Easy to order, order processed quickly and efficiently. Arrived within the time stated. Well packaged and good information to accompany the product.
Product: I can now see to read for the first time in years. It is bright and natural but casts no shadows. Amazing. I can now enjoy reading once more.

Read more
No Comment
10-Aug-2015

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : Swift and professional service
Product: I purchased the light for my father who has wet AMD and it excellent - he is now fully able to enjoy reading once again

No Comment
08-Aug-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Should have bought this years ago

No Comment
08-Aug-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Good company keep you well informed of your order.
Product: Does exactly as advertised

No Comment
07-Aug-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : On-line ordering process leaves something to be desired.
Product: Very expensive but does the business.

Read more
Thanks for your feedback. Your order was placed just after we had upgraded our website to a brand new shop. It’s true that we had a few teething problems with Paypal. Sorry. All sorted now. Glad to hear your light is doing the business.

Alex Pratt
Founder
06-Aug-2015

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : Faultless
Product: Exactly as claimed. Delighted with it.

No Comment
05-Aug-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Webpage easy to use. Delivered within a couple of weeks of order. Well satisfied.
Product: Works a treat. I can now see when I am reading rom my armchair.

No Comment
04-Aug-2015

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : Service excellent, apart from a problem using web-based ordering. Had to be sorted out over the 'phone.
Product: Very pleased with the lights.

No Comment
31-Jul-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Good service but a bit slower than expected
Product: Superb product

No Comment
25-Jul-2015

ELLIOT LIGHT - FLOOR - SILVER

Service
Product

Service rating : Excellent servicd
Product: Excellent product

No Comment
18-Jul-2015

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : excellent service
Product: Very Good Just wished I had bought one earlier

No Comment
17-Jul-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : very good
Product: marvellous

No Comment
16-Jul-2015

THE HIGH DEFINITION LIGHT - TABLE - BLACK

Service
Product

Service rating : A minor spare part was missing from the box. They sorted it quickly - customer service very good
Product: the lamp is excellent but they have added a cheap and tacky, plastic 'spectacle and pen holder' that you'll want to remove. And you need to call them to find out how to remove it

Read more
Thanks for your feedback. The optional pen & glasses holders have actually been with us since day one and supplied as free options. I designed them to be removable because they are the perfect marmite option. People either love ‘em or hate ‘em.

Alex Pratt
Founder
12-Jul-2015

THE HIGH DEFINITION LIGHT - FLOOR - BRASS / MAHOGANY

Service
Product

Service rating : Speedy delivery of an order easy to place
Product: Excellent flexible light with small foorprint

No Comment
11-Jul-2015

THE HIGH DEFINITION LIGHT - FLOOR - BLACK / BLACK

  • Customer also reviewed:
  • THE HIGH DEFINITION LIGHT - FLOOR - NICKEL / MAHOGANY
Service
Product

Service rating : First class delivery - spot on time
Product: Excellent packing and instructions. Impressive performance with improved definition.

No Comment
06-Jul-2015

THE ALEX LED LIGHT - FLOOR - BLACK / BLACK

Service
Product

Service rating : Good product information in catalogue and website. Prompt service and delivery
Product: Product as advertised and meets expectations

No Comment
03-Jul-2015

THE CLASSIC LIGHT - FLOOR - BRASS / MAHOGANY

Service
Product

Service rating : delivery was delayed but i appreciated call to apologise and inform.
Product: Does what it claims to do very well! A little overpriced in my opinion and the on/off switch gets uncomfortably hot for my fingers.

Read more
Thanks for your feedback. I know that my colleague Michael has been in touch to help you, and that a swap has been arranged for our cooler LED model. Do let us know if we can be of any further help, and enjoy your light!

Helen Fearnley
Customer Services Manager
28-Jun-2015

THE HIGH DEFINITION LIGHT - TABLE - BRASS

Service
Product

Service rating : Quick and efficient service
Product: Unfortunately the change in design is not good as the base moves when moving the arm. It was a lot easier for my husband to use the former design which only needed one hand to reposition the light

Read more
Great to hear you’ve opted for a second HD light. I understand the arm on your new light is not moving quite as freely as your first light arm. We would be happy to swap it for you if you’d like. This is one of those variables where some prefer it loose and others don’t.

Helen Fearnley
Customer Services Manager