"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : Very helpful staff.Product: Very good - but would have liked a wider visual area. Very good for reading newspaper in the evening.
Service rating : Very good serviceProduct: superb, does the job it was intended for, very pleased
Service rating : the best packaged product I have received in agesProduct: expensive
Service rating : Prompt and efficientProduct: Excellent
Service rating : Service was goodProduct: Light well made
Service rating : Delivery excellentProduct: Does what it says on the can
very nice courtesy call to confirm lamp had arrived as courier had not notified of delivery
Confusion regarding delivery information, otherwise very good
Service rating : The lamp arrived very quickly, in excellent packaging.Product: We purchased the light as an 80th present for my mother in law, who has MD
she loves it and finds she's now able to do her crossword, without using her magnifying glass.
So as a family we are delighted, anything that make life simpler for her, has to be good. Thank you
Service rating : Very helpful in helping me make decision regarding which model I wished to purchase. Light arrived sooner than expectedProduct: As an artist and avid reader I was devastated to hear that I had macular degeneration. This light has given me new hope as I see colour much more clearly. I can position it by my easel and at the same time light my palette which is really important. Here's to my masterpiece.
Problems with PayPal payment were sorted out politely and efficiently by telephone.
Service rating : The staff were friendly and helpful and from the time of placing an order I was kept well informed of my delivery status.Product: I had looked at many floor lamps, but decided on this one due mainly to the reviews that I had read. I was a little hesitant in ordering due to the cost, but have not been disappointed in the product. Hopefully, it will last for many years and repay itself.
Service rating : Delivered as promisedProduct: I am very satisfied with this light
Service rating : First rate service. Superb quality.Product: Beautiful design. Love the way I can regulate the beam with the dimmer.
Service rating : delivery instructions not followed but got it to me in the end.Product: so far so good - obviously better quality of light than ordinary lights
Service rating : Good service and information supplied with light. Publicity needs to give better justification for cost of these lamps (see below).
(You may like to know that the packaging arrived with a huge dent in it, despite the 'fragile' label - luckily the lamp was undamaged but it didn't look as if the package had been carefully handled).Product: I've been forced to give a rating in order to submit this feedback, but it doesn't reflect the situation because there isn't a category for 'disappointed'. There's nothing wrong the lamp - it's well made, it's good that it's British made, I like the design and it works - but the only thing that feels truly special or different about it is the price. As I now have it in the house and it's ok, I'll keep it but I wouldn't get another or recommend it because the light seems no better than lamps I've bought for FAR less money. I had expected the light to be much brighter and the dimmer to go from bright-to-dim - instead it starts at an 'ok' level and the dimmer takes it to very-dim-indeed. I've received your publicity for years and have never quite felt I understood what's special enough to warrant the big price tag... Curiosity made me take the plunge, but now I finally own one I'm not much the wiser. Sorry not to be more positive - lots of people clearly feel differently.
We now have 4 lights. You must be doing something right.
Service rating : Delivered within 3 days. Amazing service.Product: Perfect for sewing in the evening.
Service rating : Very impressive service and rapid delivery.Product: Delighted with the high definition light.05-Nov-2014I am very impressed with the product. For my art work I could do with more of a spread light. Is this possible?
Service rating : The light was delivered promptly in perfect condition in excellent packaging. Serious Readers provide a good service to their customers.Product: The light provides excellent illumination when reading or doing other work. I am very pleased with my Serious Readers table light. Also, the instructions are clear.
Service rating : The light arrived very quickly, was well packed and the instructions clearProduct: The light is a bit too concentrated. I mainly need it for my computer so need to light more than just one spot
Service rating : Great product, arrived as promised. Very good.Product: Love it ....allows me to do my sewing even on the darkest of evenings.
Service rating : Very efficientProduct: So far, so good
Service rating : There was a delay in receiving the lamp but Serious Readers phoned me to let me know the nature of the problem and an expected delivery date. I received it on the stated date.Product: I bought the Alex light for my wife after the optician told her that she needs a strong bright light for reading. She finds this light very good and can now read much more clearly.