"Probably the World's Best Reading Lights", including the NEW High Definition Reading Light
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Service rating : Fabulous. One of the very bestProduct: Fantastic
Service rating : Better than expected....Product: Superfast service and a good solid light that does what is promised.
Service rating : Easy to order and prompt delivery - packing was good.Product: Ordered for my bedroom bedside light to replace my loved anglepoise of 30 years now that my eyesight if not what it was.
I ike the black/black. I can tell that it is a high quality product that is well made.
I like its looks and the weight - it feels very stable. I like the way you are able to swivel it from side to side. Pen holders are good but I can anticipate their will be a trail of biro circling the base eventually.
On balance, I've decided to keep it but there are quite a few things I am disappointed with. The led light is very cold which makes my bedroom much less cosy - I didn't anticipate this but now I have such an expensive bulb inside it I will have to live with it. I would have liked a wider beam angle as, when I am in the middle of the bed reading, the light beam doesn't 'stretch' over to the middle even thought it sits on a table very close to the bed. I've also had to lower the head (which reduces the angel more) so that the bulb doesn't shine in my line of eye-sight as the bulb sits so close to the edge of the hood - perhaps a slightly longer hood would have helped here. I don't like the 'back-to-front' plug as it is on a 3-way multi-plug and I can't fit other plugs in because it takes up their space.
I think the spare bulb was far too expensive at £39 on top of the price of the light (and potential postage). I bought it just in case as I didn't know if I could buy one locally that would fit. I was going to throw out my angle poise but am going to put it in the loft just in case. I think the light probably works best if you are reading sitting upright in an arm chair.
Service rating : Sorted a major problem out with our (expensive) product purchase but they should have made some effort to compensate me for the effort I made to sort their product design problem out.Product: Works well now (first two had a major problem) but far too expensive.
Service rating : Delivered as promisedProduct: Seems good. Getting used to it and the angle of the light
Service rating : Arrived in double quick timeProduct: Light everything I expected
Service rating : Delivery in very good time- all fineProduct: My wife is enjoyng her lamp
Service rating : Prompt reply to query and friendly mannerProduct: Does what it says it will
Service rating : delivery arranged to suit meProduct: excellent light
Great service and great products
Service rating : The order arrived quickly on the date promised, packed securely, ready to lift out and plug in.Product: My mother, aged 93, suffers from macular degeneration. She had started to go to bed to read the paper, as she has a Serious Reader bedside light. She is ecstatic to be able to read her paper upstairs, or down as the whim takes her. Other spotlights just were not up to the job!
Service rating : Very polite and efficient serviceProduct: Very good for my needlework
I would say that the lights are very good, but we were disappointed that the order was filled wrongly and although the response was quick, we had to stay in all day for two separate visits, one to deliver the correct order and one to collect the incorrrect one, with no indication of a time slot. Presumably this is an issue for the delivery firm used by Serious Readers.
Service rating : Efficient and kept me informed about progress once I had ordered a product.Product: This high definition light is excellent. I can once again read and do jigsaws which my eye condition had prevented me from doing.
Service rating : VERY GOOD SERVICEProduct: Great product - although quite expensive!
Service rating : Delivery within 48 hrs after ordering on-line on a Sunday. Difficult to beat that!Product: Is it worth the money? Without exhaustive comparison testing, who can say? All I know is that when I try to read with room lights as before I quickly turn my SR lamp back on again. And so does my wife.
Service rating : I am outraged by this demandProduct: I am irritated by being forced to write a comment11-Mar-2015Feedback was optional but having agreed to provide it I found that I could not send the questionnaire back without adding a comment -- which I did not wish to do.
Service rating : Prompt and efficient.Product: It is very expensive for what it is!
Service rating : Great serviceProduct: Really like the product
Service rating : Ordering was simple. Packaging was superb! But I was unimpressed with the quality of the light - I somehow expected it to be more of a daylight quality.Product: It is black with a mahogany piece in the middle. It is not quite what I expected for the money, although it does dim quite nicely. I think I could probably have got something as good from B&Q or IKEA for a fraction of the price.
Service rating : Very good description of product, and well packaged. Good explanation of assembly of itemProduct: Very pleased, light is concentrated and very bright!
Service rating : GoodProduct: Really nice but a bit pricey
Service rating : You were able to deliver the light promptly when I was over in Ireland with my mother. You were also flexible in extending the warranty from 30 days to 60 days in case it had not arrived by that weekend.Product: My mother has noted that the lamp has made a difference to my mother's reading and she is able to adjust the angle according to her needs. it was a little tricky to turn on and adjust the intensity of the light at first but we got the hang of it.
Service rating : Very good service, including a phone call to the company to check a specification.
Delivery quicker than expected (minor point for me). When I have enough money I'll buy another floorstanding, maybe LED but probably halogen, lamp.
I bought the lamp using a Serious Readers offer of £50 off the advertised price, which made the difference for me. These lamps are expensive! But given my needs (painting) and the delivered performance of the Alex lamp, I think it is absolutely worth paying more than for something from the offer in your local stores.Product: I need the lamp for watercolour painting (much much more demanding than only reading). With my technique I need to see small areas and edges of paint very precisely in order to to use the brush well. For an LED lamp the colour rendition approximates very well to daylight. Certainly good enough to work using this lamp in the evening and also working on the same painting in daylight, as the eye/brain (at least mine) adjusts to daylight and to this lamp easily. The brightness as well as the colour balance is important.
The lamp is well made.
Service rating : Exceptional. Ease of Order - delivery time and packaging could not be faulted.Product: Exceptional. A quite fantastic reading light - easy to adjust with the power switch in exactly the right place. Should have bought one years ago! Thank You.