Safestore Ltd Reviews

Consumer ratings of Safestore Ltd

Feedback for www.safestore.co.uk has been compiled from 11306 Customer Reviews

  • Feefo member since
  • 02/04/2013
  • Safestore is the UK’s largest and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have 98 stores plus two Business Centres with a further 25 stores in Europe

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.safestore.co.uk
1 Hour(s) ago

Self storage - Crayford

very helpful

No Comment
2 Hour(s) ago

Self storage - Sunderland

Receptionist was brilliant , very helpful. Good location . However prices are expensive

No Comment
3 Hour(s) ago

Self storage - Bournemouth Westbourne

It's all good.

No Comment
4 Hour(s) ago

Self storage - Battersea Lombard

Very helpful at all times.

No Comment
4 Hour(s) ago

Self storage - Southend

The staff (including scrappy the dog) were friendly and efficient

No Comment
4 Hour(s) ago

Self storage - Southend

Very friendly efficient staff. The storage centre has great access facilities

No Comment
4 Hour(s) ago

Self storage - Newcastle Wallsend

Staff friendly, we realised we needed more space once our stuff arrived and they easily found us a new storage unit to accommodate us.

No Comment
18 Hour(s) ago

Self storage - Stockport Central

I was surprised to receive an invoice for something that I was told was free.

No Comment
20 Hour(s) ago

Self storage - Bath

Helpful staff, place very clean. Have used before just wish the prices were lower.

No Comment
26 Hour(s) ago

Self storage - Burnley

Really couldnt fault anything. All staff were very helpful, most of my queries were through a fella called Harry. He knew everything i had answers for. Guided is in the right direction. I had problems with personal issues before i could put my belongings into storage but he understood, was patience and let me do things in my own time without rushing me. Faultless.

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No Comment
26 Hour(s) ago

Self storage - Portsmouth

Excellent customer service.Used the one at Pompey unit Portsmouth.All staff professional and friendly.I will be recommending them to others.
Jacqui and Andrew Eastney.Po49pn

Read more
Thank you for your feedback.

Great to heat about the excellent customer service that Julian and his team provide. Recommendation is the highest form of praise, thank you for your kind words and thank you for choosing Safestore.

Kind Regards,

Dorian Stucley-Houghton
Regional Support Manager
27 Hour(s) ago

Self storage - Bolton

Good price and clean storage facilities open 7am-10am daily

No Comment
27 Hour(s) ago

Self storage - Portsmouth

Friendly, Thoughtful and helpful every step of the way

Read more
Thank you for your feedback.

It is great to hear that you received such great service through every stage of your self-storage experience.


Thank you for choosing Safestore.

Kind Regards,

Dorian Stucley-Houghton
Regional Support Manager
28 Hour(s) ago

Self storage - Staples Corner

Kind approach of staff, easy and quick dealing

Read more
Good Morning,

Thank you for taking the time to provide feedback about your experience in Safestore at Staples Corner.

It's always a pleasure hearing that the staff had a kind approach and you found the process itself to be quick and easy.

If the team can be of any further help, please don't hesitate to ask.

Kind Regards,

Chrissy Kusalewicz
Regional Support Manager
Safestore
43 Hour(s) ago

Self storage - Southampton

Excellent in every department, from great reception to very helpful and friendly staff , i would recommend them anytime

Read more
Thank you for taking the time to provide us with such great feedback.
Recommendation is the very highest form of praise, I am glad to hear the team in Southampton were able to delight you with their service.
I will be sure to pass your comments back to the team.

Thank you for choosing Safestore.

Kind Regards,

Dorian Stucley-Houghton
Regional Support Manager
46 Hour(s) ago

Self storage - Crayford

Very friendly and welcoming staff who go out of their way to help. Nothing is too much trouble. The building is very clean and secure. Highly recommend.

No Comment
47 Hour(s) ago

Self storage - Bermondsey

Amazing Service

No Comment
22-Apr

Self storage - Stevenage

We needed storage quickly and for a short period of time. Spoke to George Crabb, clear instructions about T&Cs, access and prices. Other staff polite, friendly and v helpful too.Could recommend local companies to help move furniture. Really simple and easy to use, store, light, clear and perfect for access and requirements. Would recommend them to people definitely. Thank you for making this simple and quick.

Read more
Good Morning,

Thank you for taking the time to provide such great feedback about your experience at Safestore, Stevenage.

It's a pleasure to hear that the service you received was polite, friendly and helpful. George and the team were thrilled to read your feedback and glad to know that they were able to help as much as possible.

If you need any further help in the future, please don't hesitate to ask.

Kind Regards,

Chrissy Kusalewicz
Regional Support Manager
Safestore
21-Apr

Self storage - Stockport Reddish

Is very safe care free,the only one complaint I have is that you don't have 24 hours excess to the Storge plus it was Easter went on a Sunday but was closed .

No Comment
21-Apr

Self storage - Crawley

All contacts were dealt with efficiently and so far we have found access to the store convenient for our needs.

Read more
Thank you for your feedback, I am glad you have found the facilities have met your needs.

Thank you for choosing Safestore.

Kind Regards,

Dorian Stucley-Houghton
Regional Support Manager
21-Apr

Self storage - Oldbury

im very impressed with how efficient and honest staff were

No Comment
21-Apr

Self storage - Eastbourne

Excellent service as usual

Read more
Thank you for your feedback , I am pleased to hear that you continue to enjoy the service provided by the team in Eastbourne.

Thank you for choosing Safestore.

Kind Regards,

Dorian Stucley-Houghton
Regional Support Manager
21-Apr

Self storage - Reading

Helpful and reasonably priced.

No Comment
21-Apr

Self storage - Newcastle Wallsend

Brilliant storage! Easy access to those who have permission. Well lit, dry, areas. Trolley's available so reducing lifting.
Far better than I imagined storage would ever be!

No Comment
21-Apr

Self storage - Charlton

Once I got the quote I felt pesterd by Safe store, they called me, texted me and emailed me everyday until I moved in. If I didn't need to move in when I did I would have gone to another company as it was really annoying me the amount of times they had to contact me to ask the same question. Once I moved in I finally left alone, that's probably as you have the money now.

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No Comment