RNLIshop Reviews

Consumer ratings of RNLIshop

Feedback for www.rnlishop.org.uk has been compiled from 26234 Customer Reviews

  • Feefo member since
  • 09/03/2010
  • RNLIshop raises profit for the charity through its mail order catalogue, online shop and retail shops. We have 141 shops in the United Kingdom and Republic of Ireland, and they are all staffed by volunteers. 100% of profit goes directly towards saving lives at sea.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.rnlishop.org.uk
09-Feb-2015

Courage on Our Coasts Bag - Proud Chest

  • Customer also reviewed:
  • Snow Puffin
Service
Product

Service rating : Excellent service and good communication.
Product: Excellent quality product.

No Comment
09-Feb-2015

Ultra Flex Booklight

  • Customer also reviewed:
  • Tamar Lifeboat Mug
  • The Railwayman's Pocket Book
Service
Product
Latest
Service
Product

Service rating : As safe, secure and content as being on one of your boats. Prior to a call out of course. -- Your the calm bunch that links my support with the bunch that takes the rough.
I'm a "Brumie" and probably the last one to inform you of a flood tide at Weston- super-Mare. -- It's the thought of beneficial things you can do that count.
Keep at it and thanks for asking.
Product: It is clipped on the side of my computer and illuminates the paperwork, desk and keyboard

09-Feb-2015
Service rating : As safe, secure and content as being on one of your boats. Prior to a call out of course. -- Your the calm bunch that links my support with the bunch that takes the rough.
I'm a "Brumie" and probably the last one to inform you of a flood tide at Weston- super-Mare. -- It's the thought of beneficial things you can do that count.
Keep at it and thanks for asking.
Product: It is clipped on the side of my computer and illuminates the paperwork, desk and keyboard

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No Comment
09-Feb-2015

Jack Bear

  • Customer also reviewed:
  • Luxury Handmade Crackers
Service
Product

Absolutely dreadful service. Waited one month then cancelled order, I just couldn't wait any longer, then 3 days later lo and behold the order arrived. Simple fact is staff have no idea whatsoever what they are doing with no liaising at all. Would never deal with them again. Shame as I like the products.

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Thank you for your comments regarding our online catalogue and we were very sorry to hear that you did not receive satisfactory customer service. We would like to investigate this matter in more detail and obtain further information from you as to what happened so please could you contact us on 0300 300 9990 to discuss this matter further. Alternatively if you would prefer to email please contact us at supportercare@rnli.org.uk

We do hope that you will carry on supporting the RNLI by using our online shop in the future.

Customer Services Team
09-Feb-2015

Winter Robin

  • Customer also reviewed:
  • O' Come Let Us Adore Him - Pack of 10
  • Twelve Days - Pack of 10
Service
Product

Good all round

No Comment
09-Feb-2015

A Round of Golf Jokes

  • Customer also reviewed:
  • Soap Dish with Soap
  • Mousehole Jigsaw
Service
Product

Service rating : Very prompt service and well packed, Thank-you
Product: much appreciated by my son-in -law !

No Comment
09-Feb-2015

Waterproof Gadget Pouch - Small

  • Customer also reviewed:
  • Window Thermometer
Service
Product

Service rating : As always, very efficient service
Product: But not suitable for the use I wanted it for unfortunately

No Comment
09-Feb-2015

Off to the Seaside Notecards

  • Customer also reviewed:
  • Magnetic Windscreen Cover
  • Storm Proof Umbrella
  • etc.
Service
Product

Service rating : OK - did the business!
Product: notecards are notecards!

No Comment
09-Feb-2015

A Winters' Tales

  • Customer also reviewed:
  • Winter Sunset
  • Skating at Somerset House
  • etc.
Service
Product

Service rating : Postage for weight might have been a bit less by a £1 (off £4.50) as we post quite a lot of books over a year and know what the postage cost is normally.However, I am not criticising the way they were sent - all received in good condition.
Product: All excellent quality cards - I wish this one had been available as a 'Blank for your own message' as well for the theme could be anytime and suitable for any age group
male or female but, of course, at the price paid now!.

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No Comment
09-Feb-2015

Fuel a Lifeboat - 28 litres

Service
Product

very good service prompt and easy

No Comment
09-Feb-2015

Waterproof Gadget Pouch - Small

Service
Product

Service rating : very pleased with the service given.
Product: very useful for my grandson in Ireland whose keen on sailing in Bray.he has his own single seater boat. he is 16years old.

No Comment
09-Feb-2015

I Never Knew That About the River Thames

  • Customer also reviewed:
  • RNLI Flag Sweatshirt
  • Pick up a Present!
  • etc.
Service
Product

order arrived promptly. all items in good shape. well packed.

No Comment
09-Feb-2015

Hoody Phone/MP3 Covers

  • Customer also reviewed:
  • Courage on Our Coasts Bag - Proud Chest
Service
Product

Service rating : Great products and great service
Product: Lovely little gifts

No Comment
09-Feb-2015

A Letter to Santa

  • Customer also reviewed:
  • Christmas Choir
  • Christmas Harbour Bi-lingual Welsh/English
  • etc.
Service
Product

Good as usual

No Comment
09-Feb-2015

Tamar Lifeboat Mug

Service
Product

Service rating : 5 star service
Product: Excellent product

No Comment
09-Feb-2015

Courage on Our Coasts Bag - Huddle

  • Customer also reviewed:
  • Brain Workout
Service
Product

Service rating : Almost excellent
Product: Almost excellent

No Comment
09-Feb-2015

Terry Harrison's Harbourside Calendar

  • Customer also reviewed:
  • Christmas Choir
  • Little Donkeys
  • etc.
Service
Product

Service rating : Prompt service: good quality
Product: Lovely views

No Comment
09-Feb-2015

Large Gift Box

  • Customer also reviewed:
  • Small Gift Box
  • Large Gift Bag
Service
Product

Service rating : Excellent service
Product: Great Value

No Comment
09-Feb-2015

Travel Waistcoat

Service
Product

Service rating : I spoke to a real person who was knowledgable, polite, helpful and efficient and the goods arrived more quickly than expected.
Product: As we had already purchased a travel waistcoat before we knew what to expect and were pleased with our purchase.
Some extra guidance with sizing would be helpful as the first waistcoat bought was on the big side so chose a smaller size for second purchase which fitted better.

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No Comment
09-Feb-2015

Burgee

Service
Product

Service rating : Quick and efficient service.
Product: Rated good only because the Burgee is a bit small and the rectangular flag is bigger than it used to be,in the past i had been able to buy a smaller rectangular flag which was more suited for a 22 foot boat cross tee, some other boating friends have made the same comment.

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No Comment
09-Feb-2015

Saving Christmas

Service
Product

I do believe we could deliver faster in 2015

No Comment
09-Feb-2015

O' Come Let Us Adore Him - Pack of 10

  • Customer also reviewed:
  • Terry Harrison's Harbourside Calendar
  • Bethlehem
Service
Product

Service rating : Good fast service with no hic-cups
Product: -

No Comment
09-Feb-2015

Cat Quotations Calendar

  • Customer also reviewed:
  • 14 in 1 Multi Tool
  • 'CALM' & 'GALE' Handkerchiefs
  • etc.
Service
Product

Usual brilliant service. I always wish I had more to donate to such a wonderful organisation

No Comment
09-Feb-2015

Magnetic Windscreen Cover

Service
Product

Service rating : I have bought a number of items from the RNLIshop and it just so easy.
Product: These work well and give excellent protection as well as saving so much time with early morning starts by not having to scrape frost and ice off the windscreen. the two friends I also bought a cover each for agree.

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No Comment
09-Feb-2015

Snow Puffin

  • Customer also reviewed:
  • A Jolly Seaside Christmas
Service
Product

Service rating : reasonable delivery time. Find the website shop section a bit cumbersome.
Product: Nice design

No Comment
09-Feb-2015

In All Weathers Cruet Set

  • Customer also reviewed:
  • Tamar Lifeboat Mug
  • Harbourside Tea Towel
Service
Product

Service rating : Simply great
Product: Spendid

No Comment