RNLIshop Reviews

Consumer ratings of RNLIshop

Feedback for www.rnlishop.org.uk has been compiled from 26436 Customer Reviews

  • Feefo member since
  • 09/03/2010
  • RNLIshop raises profit for the charity through its mail order catalogue, online shop and retail shops. We have 141 shops in the United Kingdom and Republic of Ireland, and they are all staffed by volunteers. 100% of profit goes directly towards saving lives at sea.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.rnlishop.org.uk
22-Jun-2015

Double Sided Hoist Flag

Service
Product

Simple website, easy to navigate

No Comment
22-Jun-2015

Oakley - General Arrangement for 48ft6in

  • Customer also reviewed:
  • Barnett - General Arrangement (Sheet 1) for 51ft
Service
Product

Not easy to get the exact product required.

No Comment
22-Jun-2015

Travel Waistcoat

  • Customer also reviewed:
  • Yellow Welly Socks
Service
Product

Service rating : Clear,easy to use online.
Product: Good fit, comfortable, plenty of useful pockets

No Comment
21-Jun-2015

Joshua Bear

Service
Product

Service rating : Best shop.
Product: Lovely gift.

No Comment
21-Jun-2015

Old Friends

  • Customer also reviewed:
  • Bobbing Along
  • A Partridge in a Pear Tree
  • etc.
Service
Product

Service rating : Excellent service always
Product: I use RNLI Christmas Cards every year and have done so for a number of years. Certain to continue with the excellent prompt service and value for money.
Happy to support the charity.

No Comment
20-Jun-2015

Portable Power Washer

Service
Product
Latest
Service
Product

would prefer items related to rnli - memrabila etc , for enthusiast

20-Jun-2015
not exclusive to rnli most items can be purchased from other gift books

Read more
No Comment
20-Jun-2015

Personalised Rag Doll

Service
Product

Service rating : I have always been satisfied with the RNLI shop.
Product: I so good I'm going to order another one for a little girl that I know would love it.

No Comment
19-Jun-2015

Anchors Aweigh Tea Towel

  • Customer also reviewed:
  • Anchors Aweigh Shopper
  • 235 Red Wallet
Service
Product

Service rating : I had a problem placing an order online, otherwise I would have selected Excellent. The problem was resolved by a courteous phone call. However, the online shop needs to support older web browsers - not everyone can afford to upgrade to the latest operating system on their computer
Product: Stylish

Read more
No Comment
19-Jun-2015

Fire Resistant Security Box

Service
Product

Everything ok

No Comment
19-Jun-2015

Anchors Aweigh Shopper

  • Customer also reviewed:
  • Crew Head Air Freshener
  • Coastal Birds Notecards
  • etc.
Service
Product
Latest
Service
Product

Service rating : Prompt service with this shout!
Product: Good value for the money

19-Jun-2015
Excellent service

Read more
No Comment
18-Jun-2015

Fudge and toffee box

  • Customer also reviewed:
  • Anchors Aweigh Mug
  • Coastal Birds Notecards
Service
Product

Service rating : Always quite happy with the things I buy from RNLI.
Product: Bought to give as a present and very pleased with it.

No Comment
18-Jun-2015

Magnetic Windscreen Cover

  • Customer also reviewed:
  • Coastal Birds Notecards
  • Lifeboats Wooden Pen
Service
Product

Service rating : Good products, good service
Product: Not in use yet!

No Comment
17-Jun-2015

Personalised Rag Doll

Service
Product

Service rating : quick and easy to use online service
Product: lovely

No Comment
16-Jun-2015

Tipped Flag Polo Shirt - Navy - XL

Service
Product

Service rating : always excellent!
Product: first class product!

No Comment
16-Jun-2015

Portable Power Washer

  • Customer also reviewed:
  • Landrover and D Class Lifeboat
  • Coast to Coast Beach Shelter
Service
Product

I have never disappointed with my purchases so imagine all will be well this time.

No Comment
16-Jun-2015

Anchors Aweigh Shopper

Service
Product

Quoll

No Comment
16-Jun-2015

Flying Disc

Service
Product

Service rating : Ease to use
Product: Does what it say's on the tin

No Comment
16-Jun-2015

Coast to Coast Beach Towel

Service
Product

Service rating : I love the RNLI and the work they do, the shop is quite good but could be better, it is relatively new but is improving as each new catalogue is issued.
Product: I would have liked to have said excellent but at more than £9 each the quality was not what I expected, had it not been for the fact that I like to support the RNLI I would have sent them back, I like the colour and design but the size and quality of the towels left me feeling let down.

Read more
Thank you for your comments regarding our online catalogue, we are sorry to hear you are not totally satisfied with the product you received. We will pass your comments on to the buying team for their feedback.

We do hope that you will carry on supporting the RNLI by using our online shop in the future.

Customer Services Team
16-Jun-2015

Shannon - Full Set

Service
Product

Service rating : Excellent communications and service; it was easy ordering and receiving the lifeboat drawings, especially being outside of the UK in the USA.
Product: Excellent quality copies of the lifeboat's drawings that are perfect for my historical research needs.

No Comment
16-Jun-2015

Kids Crew Outfit - Age 7-9

  • Customer also reviewed:
  • Crew Head Air Freshener
  • Kids Crew Helmet
Service
Product

Easy to use website, swift deliveries

No Comment
16-Jun-2015

RNLI Flag Fleece - sml

  • Customer also reviewed:
  • Anchors Aweigh Shopper
Service
Product

Service rating : i am very please with the rnli shop
Product: i like the fleece very much good thank you

No Comment
16-Jun-2015

Shannon - Full Set

Service
Product

Service rating : Can not been beat for service
Product: Not a set you can build a scale model with short a set of hull profiles

Read more
Sorry to hear you have not received the full quantity expected. Please can you contact us on 0300 300 9913 to arrange getting the additional parts sent out to you. Apologies for any inconvenience caused in the meantime.

We do hope that you will carry on supporting the RNLI by using our online shop in the future.

Customer Services Team
16-Jun-2015

Tipped Flag Polo Shirt - Pale Blue - XL

  • Customer also reviewed:
  • Tipped Flag Polo Shirt - Navy - XL
Service
Product

Service rating : The service was excellent
Product: A good product and what I ordered

No Comment
16-Jun-2015

Coast to Coast Wind Break

Service
Product

Great product sent in good time

No Comment
15-Jun-2015

Lifesaver Tea

Service
Product

Service rating : Very good service from the people in the shop. I didn,t have my loyalty card with me, I was able to ring them back after I got back from my holiday with my card number. They gave me a contact number to do this.
Product: Very good value, good taste and flavour.

No Comment