Questor Insurance Reviews

Consumer ratings of Questor Insurance

Feedback for www.questor-insurance.co.uk/ has been compiled from 6890 Customer Reviews

  • Feefo member since
  • 12/01/2015
  • Questor Insurance provides comprehensive travel insurance products at very competitive prices. We specialise in excess insurance products. Hiring a car, motorhome or van and need cover? Look no further. No hassle insurance, get a quote online in minutes

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.questor-insurance.co.uk/
1 Hour(s) ago

Car Hire Insurance

Its very easy to book the insurance and the price is competitive.

No Comment
1 Hour(s) ago

Car Hire Insurance

....

No Comment
2 Hour(s) ago

Car Hire Insurance

Ok to use

No Comment
4 Hour(s) ago

Car Hire Insurance

Peace of mind for a fair premium

Read more
This is lovely to hear.

Thank you for your feedback!

Questor Insurance Customer Service Team.
4 Hour(s) ago

Travel Insurance

The price is good and the customer service was easy to get in contact with. I had an issue during my trip, but my problem was not covered by the insurance. It was quite clear from the contract what was covered and what not, so no recrimination here, I'm just a bit disappointed that the one time I might have used the insurance, I could not do it.

Read more
Thank you for your review.

Please accept our sincere apologies for any inconvenience that may have been caused.

Questor Insurance Customer Service Team.
8 Hour(s) ago

Car Hire Insurance

Easy. To understand and contract!

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Thank you for taking the time to review us!

Questor Insurance Customer Service Team.
10 Hour(s) ago

Car Hire Insurance

I have held the policy for the last two years and not had to make a claim but it is easy to sign up. so far so good

Read more
Thank you for reviewing your experience based on the purchase and premium. We are pleased to know that it was a simple process.

Questor Insurance Customer Service Team.
10 Hour(s) ago

Van Hire Excess

The price was competitive, which is why I have used them again. Hopefully I'll never need to make a claim but should I ever do so will be able to comment on their claim process..

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I would like to thank you for taking the time to leave your feedback, all feedback is of great importance to us here at Questor.

Questor Insurance Customer Service Team.
10 Hour(s) ago

Car Hire Insurance

East site to navigate and competative price. The acid test we only be if there becomes a need to claim - lets hope that we do not have to put them to the test !!

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Hopefully you will not need to make a claim, though if you do, our claims handlers are there to provide assistance to ensure your claim is handled efficiently.

Thank you for your feedback!

Questor Insurance Customer Service Team.
10 Hour(s) ago

Car Hire Insurance

easy to use

Read more
It's great to know that you purchased with ease.

Thank you for your rating.

Questor Insurance Customer Service Team.
11 Hour(s) ago

Car Hire Insurance

Straightforward process and good cover at reasonable rate

Read more
Thank you for your review.

We strive to provide customers with effective affordable insurance, and are continuously reviewing our prices to ensure we stay competitive.

Questor Insurance Customer Service Team.
21 Hour(s) ago

Car Hire Insurance

Questor insurance provide a very competitive product with a good customer service highly recommended

Read more
Thank you for your custom and kind recommendations!

Questor Insurance Customer Service Team.
22 Hour(s) ago

Car Hire Insurance

Simple to purchase, easy to make a claim and prompt efficient settlement. I would certainly recommend this company.

Read more
Thank you for your kind feedback.

We are pleased that your claim has been processed in an efficient manner and you are happy with the claims process and level of service received.

Should you need to make a claim again in the future, we hope that you experience the same high level of service.

Questor Insurance Customer Service Team.
27 Hour(s) ago

Car Hire Insurance

Cant recall any problems making purchase..... not used product yet

Read more
Many thanks!

Questor Insurance Customer Service Team.
28 Hour(s) ago

Car Hire Insurance

Veryvefficient

Read more
Thank you for your kind feedback!

Questor Insurance Customer Service Team.
29 Hour(s) ago

Car Hire Insurance

Fine product. Good service. Great value

Read more
We are pleased to hear you have received a good service!

Thank you for your review.

Questor Insurance Customer Service Team.
30 Hour(s) ago

Car Hire Insurance

Car hire companies try to bully or frighten you into buying their "Super Cover". This policy is an excellent alternative. It can also be a useful tool to get their own Super Cover at a much reduced rate - simply explaining that you have it can bring down prices. Last week I was offered a car hire with Super Cover for 229 euros. After negotiation using my Questor policy as a bargaining chip meant I only paid 127 euros including an extra driver (often not included in Super Cover).
A further point is that Super Cover often does not cover things like loss of keys - this is covered by your Questor policy among some other exclusions from Super Cover.

Read more
Glad to hear we are ticking all the boxes.

Thank you for your positive rating!

Questor Insurance Customer Service Team.
32 Hour(s) ago

Car Hire Insurance

Well, who knows really. It seems good on paper and the price was reasonable.

However, whether or not they would actually pay out remains to be seen as I've had no need to call on the insurance!

Read more
Thank you for your feedback.

Kindly note that in the event that you do need to make a claim, once all documentation is received our claims handlers aim to settle claims within 5 working days.

Questor Insurance Customer Service Team.
36 Hour(s) ago

Car Hire Insurance

The response was quick and the policy was exactly what I required.

Read more
We are happy to hear that you have received a satisfactory service.

Thank you for providing feedback.

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

Very easy to set up and good value

Read more
It's great to know that your purchase was simple.

Thank you for your positive rating!

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

I am satisfied

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We are pleased to hear of this!

Thank you for your feedback.

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

The website and price are good. never made a claim so don't know the real answer to the question as a claim is the real test.

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It may be reassuring to know that in the event that you do make a claim, once all documentation is received, our claims handlers aim to settle the claim within 5 working days.

Thank you for your review.

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

Fine

Read more
Many thanks!

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

Excellent website and great value when one considers what one is asked to pay for insurance by the car hire companies.

Read more
Thank you for your feedback, we are continually reviewing our premiums to ensure we stay competitive.

Questor Insurance Customer Service Team.
14-Jan

Car Hire Insurance

Yes good clear answers Easy to deal with

Read more
Many thanks for your kind review!

Questor Insurance Customer Service Team.