Pitchup.com Reviews

Consumer ratings of Pitchup.com

Feedback for www.pitchup.com has been compiled from 10200 Customer Reviews

  • Feefo member since
  • 03/03/2012
  • Book more than 1,300 campsites, glampsites and holiday parks on Pitchup.com from your desktop, tablet or mobile. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams, in 15 European countries. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include Best Travel Mobile Strategy / Campaign 2014, UK Travel Site 2011, Red Bull 'Future 50' winner and Runner-up, West London Business of the Year 2013.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.pitchup.com
1 Hour(s) ago

Your experience of using Pitchup.com to book Ty Mawr Holiday Park - Large electric pitch - the meadows

Bit confusing had to make a second booking as the calender booking system is a bit misleading when you select 2 nights it assumes you are booking for one

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Kelham Hall and Country Park - Electric grass pitch

Very clear and easy to use

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Smithy Farm Campsite - Electric grass tent and motorhome pitch

Very easy to use and explained well

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Lime Tree Holiday Park - Large non-electric grass tent pitch

Latest

Found the whole booking experience very easy ��

05-Jul-2015
Easy to use

Read more
No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book Barcdy Touring Caravan & Camping Park - Electric grass tent pitch

Very easy and intuitive to use.

No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Chy Carne Camping and Touring Park - Non-electric grass pitch

Pitch up has always provided what is expected of a booking site. It's effective.

No Comment
5 Hour(s) ago

Your experience of using Pitchup.com to book Osney Lodge Farm - Non-electric grass tent pitch

I love Pitch-up. I use it quite a lot to find camp sites because it's so easy to use. Top top website and service! Thanks a million!!

No Comment
6 Hour(s) ago

Your experience of using Pitchup.com to book The Rising Sun Touring Caravan Park and Campsite - Electric grass pitch

Easy and convenient

No Comment
9 Hour(s) ago

Your experience of using Pitchup.com to book Sandymouth Holiday Park - Non-electric grass tent pitch

The websites give you more information I'm happy

No Comment
11 Hour(s) ago

Your experience of using Pitchup.com to book White Tower Holiday Park - Hardstanding electric super pitch

very easy site to use
very simple booking process even an "oldie " like me managed it !!!

No Comment
13 Hour(s) ago

Your experience of using Pitchup.com to book St Leonards Farm Caravan & Camping Park - Electric grass pitch

easy to use , gave good explanation of site and great to have reviews from past customers, will use this web site again..

No Comment
15 Hour(s) ago

Your experience of using Pitchup.com to book Drumshademuir Caravan Park - Electric grass pitch

Under local attractions on the left of page is Cycling tracks nearby. However there were none. I discovered later that this is the same for all sites on pitchup, you have to search and see if there are any cycling tracks, for each site. That heading should only appear if there are cycling tracks without having to search. Would not have gone to the site had we known.

Read more
The section in local attractions provides the link to the Sustrans website for all listings. This shows all cycle routes in the local area and beyond on a map: http://www.sustrans.org.uk/ncn/map?lat=56.6437&lng=-3.01120&zoom=14&route-type=all&filters=

Pitchup.com
16 Hour(s) ago

Your experience of using Pitchup.com to book Lytton Lawn Touring Park - Electric grass tent and touring pitch

All the information you need on one site. Brilliant set up. Used your services last year, this year and intend to do the same next year too. Thanks!

No Comment
17 Hour(s) ago

Your experience of using Pitchup.com to book Menallack Farm Caravan and Camping Site - Grass touring pitch - optional electric

Good service, will use again

No Comment
17 Hour(s) ago

Your experience of using Pitchup.com to book The Willows - Hardstanding electric pitch

Easy to book and easy amend, excellent communication and service

No Comment
17 Hour(s) ago

Your experience of using Pitchup.com to book Warden Springs Holiday Park - Electric grass pitch

I would have loved to have the site layout included to the booking for choosing the area Would prefer.

No Comment
18 Hour(s) ago

Your experience of using Pitchup.com to book Halcyon Holidays - Electric mixed pitch

The site is really easy to use,and we'll set out.
Having reviews to read about each site is invaluable, even tho I have booked one with no reviews, be interesting to see why.

No Comment
18 Hour(s) ago

Your experience of using Pitchup.com to book Lady's Mile Holiday Park - Grass pitch - optional electric

The site is excellent, it made searching for a campsite so much easier as I could specify my requirements to narrow down my search. I liked the fact that you could see straight away the price of the stay, reviews & photos. The page was easier to view than a lot of the actual websites for the campsites. Thank you.

Read more
No Comment
18 Hour(s) ago

Your experience of using Pitchup.com to book Camping Club Le Trianon - Semi-serviced electric grass pitch

He booking process was quick and easy, very quick to confirm booking and take my deposit.

The campsite emailed me the following day saying they were fully booked and asked me to change my holiday dates!

Now I am in the process of trying to get a refund and find alternative campsites, needless to say, not through pitchup.com

Read more
Thank you for your feedback, we sorry to hear this. It is the responsibility of the sites/parks listed with Pitchup.com to keep on top of their availability. They have access to the Pitchup.com manager portal 24/7 to open and close allocation as necessary and it is their responsibility to ensure double bookings do not occur.

The campsite has reported this issue to us and a refund is being processed. We apologise for the inconvenience.

Pitchup.com
19 Hour(s) ago

Your experience of using Pitchup.com to book Happy Jakes Touring Park - Grass touring and motorhome pitch - optional electric

very easy to use to find camp sites in the area you want..

No Comment
19 Hour(s) ago

Your experience of using Pitchup.com to book Bwlchgwyn Farm and Pony Trekking - Four-man grass tent pitch - optional electric

Quick and easy.

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Carlton Meres Country Park - Electric grass tent pitch

Simple and straight forward. Very user friendly.

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Parkers Farm Holiday Park - Non-electric grass tent pitch

the service was good but th only problem i foun was where it said about paying the balance off

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Maes Carafanau Cefn Crib Caravan Park - Large grass tent pitch - optional electric

Intuitive website, easy searching and booking experience

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Balgair Castle Holiday Park - Electric grass tent pitch

Easy to use

No Comment