Pitchup.com Reviews

Consumer ratings of Pitchup.com

Feedback for www.pitchup.com has been compiled from 6034 Customer Reviews

  • Feefo member since
  • 03/03/2012
  • Book more than 1,000 campsites, glampsites and holiday parks on Pitchup.com from your desktop, tablet or mobile. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams, throughout the UK, Ireland, France, Spain, Italy and beyond. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include Best Travel Mobile Strategy / Campaign 2014, UK Travel Site 2011, Red Bull 'Future 50' winner and Runner-up, West London Business of the Year 2013.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.pitchup.com
18 Minute(s) ago

Your experience of using Pitchup.com to book Cardinney Caravan & Camping Park - Electric grass pitch

Easy to use. All the informarion we needed was accessible and presented in a usable maner. would use Pitchup.com again

No Comment
21 Minute(s) ago

Your experience of using Pitchup.com to book Lytton Lawn Touring Park - Premier hardstanding pitch

Although the system itself is easy to use, I would prefer to book by way of one transaction, not a fee via Paypal and then have to do the remainder direct with the campsite.

No Comment
45 Minute(s) ago

Your experience of using Pitchup.com to book Leadstone Camping - Electric grass pitch - tent or motorhome

Friendly and a great place, clean, well-maintained facilities and overall very quiet.

No Comment
54 Minute(s) ago

Your experience of using Pitchup.com

Really useful site in finding campsites. Like the picturs and the reviews of each campsite particularly.

No Comment
57 Minute(s) ago

Your experience of using Pitchup.com to book Parkers Farm Holiday Park - Electric grass pitch

Easy to book and prompt service. Thank you

No Comment
1 Hour(s) ago

Your experience of using Pitchup.com to book Cornish Coasts Caravan and Camping Park - Electric grass pitch

All good

No Comment
1 Hour(s) ago

Your experience of using Pitchup.com to book Beach Farm Holiday Park - Gold three-bedroom holiday home

Website worked well and filters enabled us to choose the right accommodation at the right price.

No Comment
1 Hour(s) ago

Your experience of using Pitchup.com to book Pitchperfect Camping - Electric grass pitch

Really helpful people

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Dinas Caravan Park and Camping - Non-electric grass pitch

Absolutely loved it!! Einir was a wonderful hostess. Campsite was pristine, warm showers and great company. Would love to go back again.

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Eastview Caravan Park - Electric grass pitch - 2 adults and 2 children

A*****

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Etherley Farm - Grass non-electric pitch

Nice & easy to use. Good info on the campsite. I'd recommend the campsite too - very friendly.

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Springwood Fisheries - Non-electric grass pitch

really easy and quick to use

No Comment
2 Hour(s) ago

Your experience of using Pitchup.com to book Cheddar Petruth Paddocks - Non-electric grass pitch

Excellent service.
Fab site, great directions, good facilities
Really great

No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book Tremorvu - Non-electric grass pitch

Easy to use - we were lucky enough to book the "last pitch" - Pitchup advised there was 1 pitch remaining - however, the site was actually less than 50% full .. no problem for us, but .....

Read more
Thank you for your feedback. Campsites and holiday parks manage their own allocation on Pitchup.com and will not necessarily allocate all of their units/pitches to us. We hope you enjoyed your holiday.

Pitchup.com
3 Hour(s) ago

Your experience of using Pitchup.com to book Camping Estrella De Mar - Electric gravel touring or motorhome pitch

sorry cant give you much in way of feedback, our friend booked it, as we are all travelling together... but he did say it was easy to navigate and book exactly what ans where we wanted... hope this helps

No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book The Beeches - Non-electric grass pitch

Very easy site to use and easy to book the site. A really good resource for smaller sites that you wouldn't find otherwise.

No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book Canadian Fields - Non-electric grass pitch

Straight forward easy payment would use again and recommend to family and friends,

No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book Albion Farm Yurt - Cornish yurt

Easy to use website with plenty of information

No Comment
3 Hour(s) ago

Your experience of using Pitchup.com to book Black Swan Holiday Park - Grass 2 man tent pitch - optional electric

The site was easy to navigate with clear information.
However, there was one problem that meant I'm unlikely to use the site again: I clearly stated in my requirements that I wished to book for a two night stay and the price that was displayed when I clicked to book my stay was displayed as a single price with nothing indicating that it was a per night price.
This only became apparent once I'd already paid and received my confirmation. It also meant that I ended up paying twice as much for my two-night stay as I expected to! Poor work, Pitchup.com.

Read more
Thank you for your feedback.

After you enter the selected dates for your stay, Pitchup.com displays these, along with the number of nights, at the top of your search results page, above the pitch types on a listing page, in the cost breakdown section for each pitch type and at the top of the booking page. These can be amended at any time by clicking the 'Edit search', 'Change', or 'Go back and edit criteria buttons'. The cost displayed is also stated as the amount for the 'Total stay' on the listing page and booking form.

We have checked our logs and the only search for one adult found was for a one-night stay. The dates selected during your booking process are pulled directly to your booking confirmation email. Your booking confirmation states: Arrival: Thursday 28th August 2014, Departure: Friday 29th August 2014, Nights: 1. We can see that another booking was also made for the same dates.

Pitchup.com urges customers to check all their stay details before completing their booking and we aim to display this information as clearly as possible throughout the booking process.

Pitchup.com
3 Hour(s) ago

Your experience of using Pitchup.com to book Cheddar Petruth Paddocks - Electric grass pitch

Very easy!

No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Broadstone Fisheries - Non-electric grass pitch

We absolutely loved our weekend camping at Broadstone Fishery. The campsite owner is so welcoming and friendly we instantly loved it. The scenery is beautiful with the owner letting you hike all around his property if you want. They allow dogs and are very family friendly. They have chickens they let roam during the day that my kids loved watching and feeding. They also will teach you to fly fish from any of their ponds for a small fee. You can even catch and keep your own fish for dinner! We will definitely be returning!!

Read more
No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Kelham Hall and Country Park - Electric grass pitch

Quick and easy to look up places and book. Will certainly use this sight next time I go camping

No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Constable Burton Hall Caravan Park - Electric grass pitch (no tents)

Ideal site can book straight away pay your deposit and your done as long as there is availability no trailing various other sites for ages. Excellent service will always use pitchup.com

No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Pheasant Cottage Camping - Non-electric grass tent pitch

Basic campsite as we like it!

No Comment
4 Hour(s) ago

Your experience of using Pitchup.com to book Breaks Fold Farm - Non-electric grass tent pitch

Friendly host, clean toilet block and everything was as described. A beautiful part of the world.

No Comment