Pitchup.com Reviews

Consumer ratings of Pitchup.com

Feedback for www.pitchup.com has been compiled from 7648 Customer Reviews

  • Feefo member since
  • 03/03/2012
  • Book more than 1,000 campsites, glampsites and holiday parks on Pitchup.com from your desktop, tablet or mobile. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams, throughout the UK, Ireland, France, Spain, Italy and beyond. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include Best Travel Mobile Strategy / Campaign 2014, UK Travel Site 2011, Red Bull 'Future 50' winner and Runner-up, West London Business of the Year 2013.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.pitchup.com
4 Minute(s) ago

Your experience of using Pitchup.com to book Tyddyn Goronwy Camping Park - Camping pod

Very easy to book and straight forward to use excellent site.
Will definately use this website again.

No Comment
7 Minute(s) ago

Your experience of using Pitchup.com to book Lazonby Campsite - Electric grass pitch

Quick and easy to use.

No Comment
46 Minute(s) ago

Your experience of using Pitchup.com to book Branscombe Airfield and Camping - Electric Grass Pitch

Ok

No Comment
10 Hour(s) ago

Your experience of using Pitchup.com to book Woodlands Caravan Park - Electric grass pitch

I have used pitch up before and have always been very happy with the service.

No Comment
10 Hour(s) ago

Your experience of using Pitchup.com to book Sun Valley Holiday Park - Electric hardstanding touring pitch

I think pitchup is an exellent sight i have used it before & will certainly use it again

No Comment
11 Hour(s) ago

Your experience of using Pitchup.com to book Field View Campsite - Grass tent pitch - optional electric

very easy, will use again.

No Comment
11 Hour(s) ago

Your experience of using Pitchup.com to book Hurley Riverside Park - Electric grass pitch

Easy and fuss free A++++++

No Comment
12 Hour(s) ago

Your experience of using Pitchup.com to book Glan-Y-Mor Camp Site - Electric grass touring pitch

Very good web page easy to use

No Comment
14 Hour(s) ago

Your experience of using Pitchup.com to book Solway Holiday Village - Non-electric grass pitch

Quick and easy to use

No Comment
17 Hour(s) ago

Your experience of using Pitchup.com to book Hastings Touring Park - Hardstanding electric touring pitch

Site is easy to use, and would recommend being able to circle an area to see what sites are avialable as chosing by location is not always the best option.

I do however have a negative point in that the receipt from Hastings park say i owe them £23 which i paid to you!

I emailed them to confirm but have not received a reply, so am a little concerned now. I would be grateful if you could investigate further and contact me,

Read more
Thank you for your feedback, we are very sorry to hear this.

As stated in your Pitchup.com booking confirmation email, Hastings Touring Park debited your card for the full amount (£23) including the 15% deposit, you therefore should not have been asked to make any further payments to the holiday park.

This holiday park has been temporarily suspended from Pitchup.com while we investigate why they contacted you for another payment. A member of the Pitchup.com team will contact you directly to confirm this as soon as we receive information from the park regarding how this error occurred.

Thank you for bringing this matter to our attention and we thank you for your patience while we find out more details from the park.

Pitchup.com
18 Hour(s) ago

Your experience of using Pitchup.com to book Higher Golla Touring Park - Electric grass pitch

Very easy to use, fast and efficient.

No Comment
19 Hour(s) ago

Your experience of using Pitchup.com to book The Rodney Stoke Caravan and Camping Park - Non-electric mixed pitch

every thing was easy and quick to use and understand

No Comment
19 Hour(s) ago

Your experience of using Pitchup.com to book Tyn Yr Onnen Farm - Electric grass pitch

easy to use and great for finding available sites at short notice

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Tregarton Park - Electric grass motorhome pitch

very easy to use.

No Comment
20 Hour(s) ago

Your experience of using Pitchup.com to book Tyn Yr Onnen Farm - Electric grass pitch

easy and straightforward with quick feedback from the campsite

No Comment
21 Hour(s) ago

Your experience of using Pitchup.com to book Stithians Lake Campsite - Electric grass pitch

very easy to follow.

No Comment
21 Hour(s) ago

Your experience of using Pitchup.com to book Sandymouth Holiday Park - Electric mixed touring pitch

Very simple and as good as any other online booking site.

No Comment
21 Hour(s) ago

Your experience of using Pitchup.com to book Beacon Fell View - Electric gravel pitch

Very good service - process was very efficient. Would use this service again.

No Comment
22 Hour(s) ago

Your experience of using Pitchup.com to book Dinas Caravan Park and Camping - Electric grass tent pitch

Easy to use. All the relevant info visable. Will definatly use again

No Comment
22 Hour(s) ago

Your experience of using Pitchup.com to book Oakdown Touring & Holiday Caravan Park - Electric grass tent pitch

Book ing was ok but I have not been able to get a reply to the email I sent regarding the booking

Read more
Thank you for your feedback. We have checked our online enquiries and Pitchup.com email system and have been unable to find any correspondence from you regarding your booking. If you contacted the caravan park direct about your booking, you can also find a telephone number for them in your booking confirmation email.

If you require any further assistance from Pitchup.com please feel free to email enquiries@pitchup.com and a member of our team will he happy to help.

Thank you for using Pitchup.com and we hope you enjoy your holiday.

Pitchup.com
22 Hour(s) ago

Your experience of using Pitchup.com to book Border Forest Caravan Park - Hardstanding pitch with optional electric

Easy to use and quick to respond

No Comment
23 Hour(s) ago

Your experience of using Pitchup.com to book Highlands End Holiday Park - Fully serviced hardstanding pitch

very easy site to use

No Comment
26 Hour(s) ago

Your experience of using Pitchup.com to book Neals Place Farm - Electric grass touring pitch

Very good and fast search option!

No Comment
32 Hour(s) ago

Your experience of using Pitchup.com to book The Rodney Stoke Caravan and Camping Park - Electric mixed pitch

Website really easy to use, nice that there wasn't a charge for using the service and. I was able to pay via paypal. Brilliant!

No Comment
32 Hour(s) ago

Your experience of using Pitchup.com to book Highlands End Holiday Park - Electric tent pitch - South Rye Acres

the site looked very nice so booked it was very easy thank you

No Comment