Pitchup.com Reviews

Consumer ratings of Pitchup.com

Feedback for www.pitchup.com has been compiled from 6700 Customer Reviews

  • Feefo member since
  • 03/03/2012
  • Book more than 1,000 campsites, glampsites and holiday parks on Pitchup.com from your desktop, tablet or mobile. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams, throughout the UK, Ireland, France, Spain, Italy and beyond. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include Best Travel Mobile Strategy / Campaign 2014, UK Travel Site 2011, Red Bull 'Future 50' winner and Runner-up, West London Business of the Year 2013.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.pitchup.com
22 Hour(s) ago

Your experience of using Pitchup.com to book King's Lynn Caravan and Camping Park - Camping mega pod

Clear and easy to use! :)

No Comment
22 Hour(s) ago

Your experience of using Pitchup.com to book Riverside Country Park - Camping pod

Easy to use online booking

No Comment
27 Hour(s) ago

Your experience of using Pitchup.com to book Woodland Park Camping Huts - Four-berth camping hut

Awful booked an paid in full for a hut to then be contacted an told it was double booked

Read more
Thank you for your feedback, we are very sorry to hear this.

It is the responsibility of the sites/parks listed with Pitchup.com to keep their availability up to date at all times. They have access to the Pitchup.com manager portal 24/7 to open and close allocation where necessary. The park informed us of this double booking and apologise for their error. They have confirmed that a full refund has been processed to you.

Pitchup.com has reminded the park as to how to manage their listing and keep on top of their availability, and their listing will be suspended from Pitchup.com should this occur again.

Pitchup.com
30 Hour(s) ago

Your experience of using Pitchup.com to book Lee Wick Farm Cottages and Camping - CargoPod™

Great to find campsites in the area you want to go and find if they have vacancies

No Comment
16-Dec

Your experience of using Pitchup.com to book Linnhe Lochside Holidays - Electric hardstanding touring pitch

Was very easy to book and I was quite satisfied with the service. Thank you.

No Comment
15-Dec

Your experience of using Pitchup.com to book Atlantic Surf Pods - Deluxe camping pod (2 adults and 2 children)

Easy, straightforward booking process. No complaints

No Comment
14-Dec

Your experience of using Pitchup.com to book Higher Moor Farm Campsite - Electric grass pitch

It was easy to use.

No Comment
14-Dec

Your experience of using Pitchup.com to book Pear Tree Holiday Park - Fully-serviced gravel touring pitch

good to use nice and easy

No Comment
12-Dec

Your experience of using Pitchup.com to book Cofton Country Holidays - Electric grass pitch

Great site, easy to use and 20% off what I would have paid on holiday parks own site.

No Comment
11-Dec

Your experience of using Pitchup.com to book Moss Side Farm Campsite - Rail cabin pod

Easy to use and good booking system

No Comment
11-Dec

Your experience of using Pitchup.com to book Rosebud Farm Touring Park - Electric grass pitch

Very user friendly site.

No Comment
10-Dec

Your experience of using Pitchup.com to book Claylands Caravan Park - Hardstanding electric toruing pitch

It works a treat.

No Comment
10-Dec

Your experience of using Pitchup.com to book Hunters Lodge Caravan and Camping Site - Electric grass pitch

Fast, efficient service

No Comment
09-Dec

Your experience of using Pitchup.com to book Squires Cafe Bar - Hardstanding touring and motorhome pitch - electric optional

Basic but cheap

No Comment
09-Dec

Your experience of using Pitchup.com to book Glan-Y-Mor Camp Site - Non-electric grass tent pitch

easy to use

No Comment
08-Dec

Your experience of using Pitchup.com to book Woodlands Caravan Park - Large Tent 5+ berth

GOOD WEB PAGE WHICH MAKES IT VERY EASY TO BOOK.

No Comment
08-Dec

Your experience of using Pitchup.com to book Neals Place Farm - Non-electric grass tent pitch

It was very easy and well worth the expense involved. I hope the stay in the campground goes as well.

No Comment
08-Dec

Your experience of using Pitchup.com to book The Willows - Hardstanding electric pitch

Easy to use web site.......

No Comment
08-Dec

Your experience of using Pitchup.com to book Perran Quay Touring Holiday Park - Grass tent pitch - optional electric

Found it very easy to use

No Comment
08-Dec

Your experience of using Pitchup.com to book Waterside Holiday Park - Electric grass pitch

As always - easy to book!

No Comment
06-Dec

Your experience of using Pitchup.com to book Hillside Caravan Park - Hardstanding electric super pitch

Wonderful

No Comment
05-Dec

Your experience of using Pitchup.com to book Wernddu Farm Golf Club - Fully-serviced hardstanding touring pitch

I am pleased with the ease in making a motorhome site booking through your site Pitch.com, (Booking ID V668A3KX) however, I would not use it again because while your charge has been taken out of my visa account I am having great difficulty getting any notification from the actual camping ground to say I have a confirmed booking for that night. I have emailed them twice but nothing - I am now starting to wonder if the link between your company and the camping ground has happened at all. I would try to book elsewhere if I failed to get real confirmation but I feel I should not until I get a straight answer so I am in limbo here. Very unsatisfactory. Opal Gordon.

Read more
Thank you for your feedback. Please bear in mind that many UK campsites are summer enterprises and therefore may not respond to emails direct within usual timeframes. Your reservation via Pitchup.com is a confirmed booking on behalf of the campsite and is not subject to further confirmation by the campsite. Please contact us on enquiries@pitchup.com if you have not heard back after a few more days and we will be happy to look into this.

04-Dec

Your experience of using Pitchup.com to book Cofton Country Holidays - Electric hardstanding pitch

Excellent quick and easy .

No Comment
02-Dec

Your experience of using Pitchup.com to book Hillcrest Park - Family camping pod

First class booking system. I booked a camp site at dinnertime and went camping an hour later...perfect!

No Comment
02-Dec

Your experience of using Pitchup.com to book Tall Trees Leisure Park - Touring caravan pitch - optional electric

PitchUp is a great web site, thrilled with every campground I've booked through it. The descriptions are always clear and precise.

The Tall Trees Leisure Park is a lovely camp ground with lush green pitches, spacious areas and mature apples trees. The toilet blocks are super clean with hot and cold water and flushing toilets. The staff are super friendly and helpful. It's in a great location in the middle of lovely local villages. In all, a great camp ground!! We also loved that it's dog friendly. We will definitely stay there again.

Read more
No Comment