Pitchup.com Reviews

Consumer ratings of Pitchup.com

Feedback for www.pitchup.com has been compiled from 6552 Customer Reviews

  • Feefo member since
  • 03/03/2012
  • Book more than 1,000 campsites, glampsites and holiday parks on Pitchup.com from your desktop, tablet or mobile. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams, throughout the UK, Ireland, France, Spain, Italy and beyond. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include Best Travel Mobile Strategy / Campaign 2014, UK Travel Site 2011, Red Bull 'Future 50' winner and Runner-up, West London Business of the Year 2013.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.pitchup.com
8 Hour(s) ago

Your experience of using Pitchup.com to book Long Acres Caravan & Camping Park - Electric grass pitch

so easy to book

No Comment
12 Hour(s) ago

Your experience of using Pitchup.com to book Cwmcoedog Farm - Camping pod

Very easy to use

No Comment
14 Hour(s) ago

Your experience of using Pitchup.com to book Dodwell Park - Electric grass pitch

Site was easy to use : I could find a site in the area I wanted, choose the dates of visit and book an appropriate pitch. The campsite had all the details from Pitchup when I 'phoned to pay the balance.

No Comment
18 Hour(s) ago

Your experience of using Pitchup.com to book Colemere Caravan Park - Otter pod

Very easy to use

No Comment
22 Hour(s) ago

Your experience of using Pitchup.com to book Wheal Rodney Holiday Park - Electric grass pitch

Good site, easy to navigate, straightforward booking process although a reminder to pay the balance to the campsite would be useful,

No Comment
40 Hour(s) ago

Your experience of using Pitchup.com to book Sandy Balls Holiday Village - Serviced mixed touring pitch - no dogs

As always pitchup.com is our first port of call for all our caravan breaks. Quick and easy to use and book.

No Comment
43 Hour(s) ago

Your experience of using Pitchup.com to book Freshwater Beach Holiday Park - Electric grass pitch

great service

No Comment
23-Oct

Your experience of using Pitchup.com to book Lode Hall Holiday Park - Electric grass pitch

Our experience with booking Load Hall with Pitch up was Excellent, as is every booking with Pitch up, is easy and quick and we often book with them.

No Comment
23-Oct

Your experience of using Pitchup.com to book Rudding Holiday Park - Electric grass pitch

Was a very good service but unfortunatlly we didn't like the caravan site and was told we wouldn't be able to have our deposit back.
would think twice about booking through yr company but for that reason only as we wouldn't always be able to visit other sites due to not being in the area were we live.

Read more
Thank you for your feedback. As stated throughout the booking process, the deposit paid to Pitchup.com is non refundable. Pitchup.com operates as an online booking agent for a wide range of campsites and holiday parks, and publishes reviews from confirmed customers to help Pitchup.com users find out as much information as possible about a listed site/park prior to making their booking. As your booking for this holiday park is not until December, if you require any help in finding an alternative site for your stay, please email enquiries@pitchup.com and a member of the Pitchup.com team will be able to assist with this matter.

Pitchup.com
22-Oct

Your experience of using Pitchup.com to book Southview Leisure Park - Electric hardstanding pitch - 8m (with awning)

not a bad site it was easy to book

No Comment
22-Oct

Your experience of using Pitchup.com to book Riverside Country Park - Camping pod

Very quick and simple to use I thought selection of days could have been simplified though almost selected the wrong dates.

Read more
Thank you for your feedback. Pitchup.com is always looking for ways to improve the customer experience when using our website. Thank you for your suggestion and we hope you enjoy your holiday.

Pitchup.com
22-Oct

Your experience of using Pitchup.com to book Grange Farm Lodge - Electric grass pitch

Simple to use

No Comment
22-Oct

Your experience of using Pitchup.com to book New Farm Holidays - Family camping pod

Easy format, simple to use, effective

No Comment
22-Oct

Your experience of using Pitchup.com to book Walesby Woodlands Caravan Park - Electric grass pitch

It works.

No Comment
22-Oct

Your experience of using Pitchup.com to book The Pig Place - Electric grass touring and motorhome pitch

brilliant service, easy to use.

No Comment
21-Oct

Your experience of using Pitchup.com to book New Beach Holiday Park - Non-electric grass pitch

Very good staff helpful. Site very clean and tidy toilet s well maintenance very good well done to them

No Comment
21-Oct

Your experience of using Pitchup.com to book Cofton Country Holidays - Electric grass pitch

Lovely stay at a great site

No Comment
21-Oct

Your experience of using Pitchup.com to book Solway Holiday Village - Electric grass pitch

first time I have used Pitchup-----it wont be the last,service was brilliant,easy to use.I recomended it to my daughter Catrina and she used Pitchup as well.Will definitely use again,,,,,Thankyou John Robinson

No Comment
21-Oct

Your experience of using Pitchup.com to book The Willows - Hardstanding electric pitch

Very straightforward and came up with my specific requirements.

No Comment
21-Oct

Your experience of using Pitchup.com to book Yet-Y-Gors Campsite and Fishery - Two-bedroom holiday home

Nice easy site to use. Useful filters that work!
Needed somewhere that took dogs and was open over the Christmas break Pitchup.com was able to filter this accurately and didn't make me choose an area. I was saved hours of clicking on individual sites looking for the specific information. All holiday homes should use Pitchup.com!

Read more
No Comment
21-Oct

Your experience of using Pitchup.com to book Greenfields Holiday Park - Electric grass pitch

Very informative and easy to use website

No Comment
21-Oct

Your experience of using Pitchup.com to book St Tinney Farm - Westmorland three-bedroom holiday home

best service

No Comment
20-Oct

Your experience of using Pitchup.com to book Park Rose Caravans - Hardstanding pitch caravans/tents/tourers

Booking process quick and easy, especially with Paypal.
Campsite were not aware of the booking but accepted they had the space as Pitchup.com had shown and honoured the discounted price. Later admitted probably a lack of communication by their staff and no fault of Pitchup.

Read more
Thank you for your feedback.

We can confirm that your booking was received by Pitchup.com and Park Rose Caravans on 17 October 2014 at 1:46pm, as you can see from the recipients list on your booking confirmation email. Pitchup.com tracks all emails campsite/holiday parks to ensure safe delivery and sites/parks can view all Pitchup.com bookings at any time via their manager portal.

Thank you for bringing this matter to our attention. We are glad you found Pitchup.com quick and easy to use and we hope you enjoyed your holiday.

Pitchup.com
20-Oct

Your experience of using Pitchup.com to book Cheddar Petruth Paddocks - Non-electric grass pitch

Nice and easy website with clear information and quick process

No Comment
20-Oct

Your experience of using Pitchup.com to book Colemere Caravan Park - Badger pod

So easy to use, fantastic

No Comment