My 1st Years Reviews

Consumer ratings of My 1st Years

Feedback for www.my1styears.com has been compiled from 12819 Customer Reviews

  • Feefo member since
  • 03/04/2013
  • My 1st Years offers a lovingly made collection of gifts for newborns and beyond - personalised for free and arriving in a complimentary gift box. We hope you'll find the perfect present within our carefully chosen range of treats.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.my1styears.com
05-Jan

Personalised Blue Gingham Robe

Service
Product

Service rating : I initially had an issue with the item received as personalisation font was not the same as what I had ordered. The matter was very quickly rectified and communication was efficient and polite. Excellent service.
Product: Excellent quality toddler bathrobe - very happy with product

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No Comment
04-Jan

Baby's Hooded Fleece Robe - Pink

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
03-Jan

Personalised Hammer Bench

Service
Product

Original product had name spelt wrong but this was very quickly dealt with and another product sent

No Comment
03-Jan

Personalised Jellycat Blue Bunny Comforter

  • Customer also reviewed:
  • Gift Bag
  • Personalised Ribbon
Service
Product

This is only the second time I have used My Ist Years and whilst the products are great both times the gifts I have delivered have arrived late which is not great at all. I let it go the first time but I won't be using them again.

No Comment
03-Jan

Personalised Reindeer Booties

Service
Product

Service rating : Brilliant device fast delivery
Product: Not as big as on size guide so found them a bit small

No Comment
28-Dec-2016

Little Ditsy Gift Set

Service
Product

Service rating : The parcel arrived with a big delay. I am aware that this was due to an extreme success of the "Black Friday" however the communication was rather bad in letting us know what was going on
Product: Product was good

No Comment
27-Dec-2016

Personalised Blue Hooded Towelling Robe

Service
Product

Service rating : excellent service
Product: always pleased with the quality and presentation of your products

No Comment
23-Dec-2016

Personalised Bow High Tops WAS £20.00

Service
Product

Service rating : Quick efficient service
Product: Lovely item. Beautifully packaged

No Comment
23-Dec-2016

Personalised Glass Tree Bauble

  • Customer also reviewed:
  • Personalised Iridescent Angel Bauble
Service
Product

Service rating : Quick delivery, beautiful packaging, good quality products. Thank you
Product: Beautiful - very well packaged

No Comment
23-Dec-2016

Personalised Frilly Floral Blanket

Service
Product

Service rating : Brilliant service and quality of the things I have purchased have always been fabulous
Product: Beautiful blanket

No Comment
23-Dec-2016

Grey Personalised Rocking Chair

Service
Product

Service rating : Excellent quick service. Wonderful product-wooden rocking chair.
Product: Lovely and very easy to build.

No Comment
23-Dec-2016

Personalised Glass Tree Bauble

  • Customer also reviewed:
  • Baby's Hooded Fleece Robe - Pink
Service
Product

Service rating : easy website to order and track.
Product: beautiful bauble

No Comment
21-Dec-2016

Fairisle Knitted Stocking

Service
Product

Service rating : Product was very slow to arrive and when it did arrive, it was thrown over the fence and left outside in the rain whilst we were on holiday. Luckily product was well wrapped inside and not breakable! Not happy with the service and don't understand why it couldn't have been left with a neighbour.....?
Product: Happy with the product dispite being unsatisfied with the delivery service.

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No Comment
20-Dec-2016

Personalised Blue Gingham Robe

Service
Product

Service rating : No follow-up after the item shipped to confirm whether or not received.
Product: Not received yet. Ordered in November. Shipped December 3. It is December 20 and still no sign of the package. It has been listed with the following status since December 12: "Item in transit with Carrier - 07/12/2016"

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No Comment
20-Dec-2016

Personalised 1st Birthday Baby Grow - Blue

  • Customer also reviewed:
  • Personalised Blue Stitch Name Frame
Service
Product

The website states international orders will be fully tracked and this has not been the case.

No Comment
19-Dec-2016

Personalised Bow High Tops WAS £20.00

Service
Product

Service rating : No problems with the order or the delivery my package came in good time
Product: This is a Christmas gift so unable to rate the product at this time

No Comment
19-Dec-2016

Pink Ditsy Storage Bag

  • Customer also reviewed:
  • Small Pink Ditsy Storage Bag
Service
Product

Service rating : Excellent communication, even though my order took a little longer than expected they kept me informed of the delay.
Product: The quality of the products far out weighed my expectations, they took my breadth away they were so beautiful.

No Comment
19-Dec-2016

Personalised Waffle Teddy Bear - Large

Service
Product

Service rating : Still waiting for order now been 4 weeks waiting, have phoned loads but they never answer , have emailed but they replied with that they looking into order but no more contact has been made by them for a week.
Product: Company not reliable , needed bear for new baby , no use to me now , still waiting for a refund

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No Comment
19-Dec-2016

Personalised White Wooden Children's Chair

  • Customer also reviewed:
  • Pink Ditsy Storage Bag
  • Child's Hooded Fleece Robe - Pink
Service
Product

Service rating : The delivery did take longer than expected but I was notified by email. The items arrived in the lovely boxes as usual. Overall good service.
Product: To be honest, the chair was much smaller than expected. However, the dimensions were clearly written on the website. When I put the chair together it did look nice and the engraving was of a high quality.

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No Comment
19-Dec-2016

Hooded Fleece Robe – Ivory

Service
Product

Service rating : Delivery was a couple of days later than advised due to oversubscription.
Product: Beautifully soft fleece robe with personalized name. Lovely packaging too.

No Comment
19-Dec-2016

Splash and Snuggles Blue Gift Set

  • Customer also reviewed:
  • Personalised 'Hello World' Bodysuit and Hat Set
Service
Product

The delivery took took too long

No Comment
19-Dec-2016

Baby's Hooded Fleece Robe - Pink

Service
Product

Service rating : Lovely company with great products and service. I wish I could've added something to my order after I'd placed it as I don't like to pay for the delivery but it's packaged and presented beautifully.
Product: I love these dressing gowns, they're so soft and lovely as a present

No Comment
19-Dec-2016

Personalised Hooded Reindeer Robe

  • Customer also reviewed:
  • Vintage Vehicle Rucksack
  • Gift Bag
  • etc.
Service
Product

I was a little dissspointed with the delivery. I spent just over £50 to be entitled to the free delivery however due to sales they couldn't deliver on the date that was mentioned. I received an email a day before the last expected day of delivery, however it was quite late notice. There was no time scale of when I will be expected the items.

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No Comment
18-Dec-2016

Hooded Fleece Robe – Ivory

Service
Product

Service rating : The company appear very trustworthy and ordering online was easy and straightforward. However the delivery was delayed by over a week as it appeared that their black fridays deals meant that they were overwhelmed. They sent an email to say as much, but I feel they could have done this far sooner than they did.
Product: The hooded fleece robe was of great quality in both the feel and the look and beautifully packaged.

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No Comment
17-Dec-2016

Personalised Iridescent Angel Bauble

  • Customer also reviewed:
  • Personalised Blue Star Blanket
Service
Product

Service rating : Was no good as arrived to late despite requesting next day delivery
Product: N/a

No Comment