Monarch Airlines Reviews

Consumer ratings of Monarch Airlines

Feedback for www.monarch.co.uk has been compiled from 591360 Customer Reviews

  • Feefo member since
  • 18/11/2013
  • Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.monarch.co.uk
06-Jan-2014

Your booking experience

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Booking with monarch was a pleasure

06-Jan-2014

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Booked flights for 7 people found it easy and straight forward

06-Jan-2014

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Website for monarch is one of the best, easy to follow and very easy to book online.
Bonus with the January sale !!!!!! saved £80.

06-Jan-2014

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overall the booking service is good, however, I seem to have a problem with the web page when booking as a returned customer using my email address. I have made several attempts with new passwords created but I seem to have to complete online booking as a new customer. Other than this the rating would have been excellent.

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06-Jan-2014

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Easy and hassle free. Great that you can now get an instant price to include cases etc without adding each element in separately (essentials package).

06-Jan-2014

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Easy to book

06-Jan-2014

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Good website easy to use

06-Jan-2014

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Simple, quick and great price.

06-Jan-2014

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Qwerty

06-Jan-2014

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Excellent, easy to use service.

06-Jan-2014

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i have no complaints about the service

06-Jan-2014

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The booking experience was easy to understand and there didn't appear to be any hidden extras, unlike some other Airline booking sites. We were very satisfied with the competitive rates and are now looking forward to the flights

06-Jan-2014

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Good reliable service, feel like a valued customer

06-Jan-2014

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Latest
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quick and easy to book. plenty of leg room on flights

06-Jan-2014
First class

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06-Jan-2014

Your booking experience

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The website froze on me three times, so I had to resort to the phone. The lady on the phone was excellent but I shouldn't have had to talk to her in the first place.

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I am sorry you experienced a problem with the website, I have looked at your booking and you were still charged the online rate.

Thank you for your feedback.

Customer Services ^JC
Monarch Airlines
06-Jan-2014

Your booking experience

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Allways had good service from monarch on line very easy to find way round booking and payment checkin facilities at manchester excellent

06-Jan-2014

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Easy and quick to book a flight.

06-Jan-2014

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Website has improved but there is still room for user friendliness. Make the packages as units especially to golf holidays in Turkey, Spain and Portugal. Golfers need to know what are the best deals for clubs, cases and extra leg seats when booking, make your prices more competitive as we may not be booking with Monarch next year.....I booked 16 places in October and now find that prices are cheaper and luggage allowance has increased...not good for customer satisfaction!
*personal info removed by Feefo* was added to my group booked through YGT so reply to me if you want to follow this up. *personal info removed by Feefo*

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06-Jan-2014

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only booked so far - haven't travelled yet - but booking was great

06-Jan-2014

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Awarded good because there is always room for improvement.

06-Jan-2014

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Provide a good service at reasonable prices - much better than the majority of low cost airlines

06-Jan-2014

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Fewer delays would help

06-Jan-2014

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Delighted with your online service, A*

06-Jan-2014

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I have been a Monarch customer for the past 10 years and I wish to make my view on the Vantage membership.I do not see why it runs for just one year and needs to be renewed annually.Once a member should be continues and why does it not include tickets that I purchase for and on behalf of my family members.plus we should not loose points accumaleted when not used before a specific date they should run continues.

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06-Jan-2014

Your booking experience

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Easy booking process.