Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.
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We have always had good service & the staff on our flights are very pleasant. We have travelled with you for many years now
I have flown with monarch in the past, reasonable prices and no fuss service.
it is very good service online and quick filled details.
thank you and have a good bank holiday :)29-Apr-2017as above
Monarch is overall good , however things like signing in to your account that then allows/provides auto-fills for your information for personal details & maybe stored card details (just requiring the final code to be manually input) to confirm etc , when like me you make lots of flights.
Also on line check in and boarding pass storage / use / access from your smartphone , again makes it a more convenient & speedier booking process.
Both above are offered by competitors such as Ryanair, Easy Jet etc.
And would also lead me to score 'Excellent' opposed to 'Good' in future.
Otherwise Monarch is good !
This is my first journy on Monarch air.I hope it's nice and listen good service.
Love monarch but have to say that the last few times I've flown with you, which has been quite a few times in the past year, the airport gate is not opening until AFTER it's meant to have closed! Understandably these things happen and may be beyond your control but it would be nice to be given an explanation rather than being told nothing by staff. Other than this I cannot find fault with your airline :)
Straight forward booking process.
very good company.
Very unhappy website is not user friendly and wrong that a British registered company won't let you pay in sterling
Booking procedure easy as usual.
The rent a car adverts after final confirmation of booking stages,should be
omited so as to make printing easier and shorter.29-Apr-2017Monarch is a very good and friendly airline
Monarch provides a good service
I had to change my booking as I made a mistake on the date, and I found it very easy to do so29-Apr-2017Excellent company
Nice price and the possibility to fly to LGW
Easy to use Web booking service, well layed out and easy to navigate and understand.
It was really easy to book, smooth from check-in to boarding and landing.
But, your confirmation email of booked ticket FAR too slow and caused worry knowing debit card payment had been made and not receiving your confirmation of booking.
Very good service
so far so good :-))
What more can I say!
Always fantastic service
I found the booking system fairly easy. It was a little more difficult finding other information like hand luggage limits, although not as hard as other sites some of which didn't even have the information. I chose Monarch even though it was the most expensive, this was because Thomson had a hand luggage weight limit of 5kg not 10 and Jet2 had not so good flight times.
Good easy to understand site
Great airline and great service.
Only booked my ticket online, but was very Simple to use and all the information was very clear. Didn't feel that they tried to hide any charges or anything. What you see is what you get. Very satisfied. Thank you