Monarch offers flights to Europe from five UK airports and is committed to providing a quality service, with experienced, professional staff.
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We have always had good service & the staff on our flights are very pleasant. We have travelled with you for many years now
I have flown with monarch in the past, reasonable prices and no fuss service.
it is very good service online and quick filled details.
thank you and have a good bank holiday :)29-Apr-2017as above
Monarch is overall good , however things like signing in to your account that then allows/provides auto-fills for your information for personal details & maybe stored card details (just requiring the final code to be manually input) to confirm etc , when like me you make lots of flights.
Also on line check in and boarding pass storage / use / access from your smartphone , again makes it a more convenient & speedier booking process.
Both above are offered by competitors such as Ryanair, Easy Jet etc.
And would also lead me to score 'Excellent' opposed to 'Good' in future.
Otherwise Monarch is good !
This is my first journy on Monarch air.I hope it's nice and listen good service.
Love monarch but have to say that the last few times I've flown with you, which has been quite a few times in the past year, the airport gate is not opening until AFTER it's meant to have closed! Understandably these things happen and may be beyond your control but it would be nice to be given an explanation rather than being told nothing by staff. Other than this I cannot find fault with your airline :)
Straight forward booking process.
very good company.
Very unhappy website is not user friendly and wrong that a British registered company won't let you pay in sterling
Booking procedure easy as usual.
The rent a car adverts after final confirmation of booking stages,should be
omited so as to make printing easier and shorter.29-Apr-2017Monarch is a very good and friendly airline
Monarch provides a good service
I had to change my booking as I made a mistake on the date, and I found it very easy to do so29-Apr-2017Excellent company
Nice price and the possibility to fly to LGW
Easy to use Web booking service, well layed out and easy to navigate and understand.
It was really easy to book, smooth from check-in to boarding and landing.
But, your confirmation email of booked ticket FAR too slow and caused worry knowing debit card payment had been made and not receiving your confirmation of booking.
Very good service
so far so good :-))
What more can I say!
Always fantastic service
I found the booking system fairly easy. It was a little more difficult finding other information like hand luggage limits, although not as hard as other sites some of which didn't even have the information. I chose Monarch even though it was the most expensive, this was because Thomson had a hand luggage weight limit of 5kg not 10 and Jet2 had not so good flight times.
Good easy to understand site
Great airline and great service.
Only booked my ticket online, but was very Simple to use and all the information was very clear. Didn't feel that they tried to hide any charges or anything. What you see is what you get. Very satisfied. Thank you
Easy to use website.
Staff at airport and on planes are always courteous.
I like travelling with Monarch
Reasonable prices most of the time.
I use monarch airlines at least five times a year as I have family on Gibraltar.29-Apr-2017Generally reasonable prices.29-Apr-2017Friendly crew.29-Apr-2017Friendly crew.
Quick booking process, and no problems
Fab easy to book my flight!!29-Apr-2017Great
Good value for money. Efficient. Pleasant cabin crew. Flights to places we want to visit.
Website always easy to use & very straight forward. Always chose Monarch before I look at any other website and 99% of the time, I book with them. Always good value for money and so much better than flying with Easyjet.
It would be very helpful if on the first page when it gives prices for flight it was made clear what your luggage allowance was and the cost of extra suitcases.
Easy to complete all items,required for flights.
Useful online service that's easy to use and gets results
would like more time to check in ie24hours not good
Great service many thanks
excellent service from Monarch friendly staff and on time
Very easy & straight forward booking flights online
Only scored 'good' so far as I have not used Monarch for many years and so this is too early for me to tell whether you deserve 'excellent'.
Very helpful & would highly recommend you to friends & family thank you for all ur help it's very much appreciated
We didn't receive our Atol certificate with our booking, and don't know if we will get one. Their email service isn't working and it's going to cost money to phone them and most likely be passed around 20 departments before we get it sorted out. So yes it's poor service.
The booking process was efficient. My only negative comment is that I had to go through pages of useless questions concerning cars, hotels etc. This could have ben done with a single page where I could have highlighted any additional services that I might have required.
Easy procedure.We like Monarch.
Very easy to use web site
Had to Waite 20 minutes to speak to a operator
Easy to book , submit credit amounts . Book seats. We only book leg room ,no seats no booking. The whole booking proses was good. P Odell
Good website with easy selections and very good prices. Seat booking/upgrades easy as an add-on. Very happy.
Booking was quick and easy
Always had the best experience with your company re booking and handling no complaints whatsoever.
Easy to follow booked in seconds29-Apr-2017Easy to follow on line booking service. .
However, the site would not allow me to edit the flight once selected. I tried to use a different server but it kept auto filling the old data thus showing costs for 2 people.
I eventually had to use a smart phone to achieve the required flights.
Great price. No credit card fees. Easy.
Very easy to navigate website and booking procedure.
good quality reliable service.
Prices kept changing every few days which makes it difficult to decide when to book.
I always use Monarch back and forth to Alicante and it would be good to have a type of reward system for repeat customers.
Very informative and easy to understand
Quick and easy service to use when booking flights online.29-Apr-2017Quick and easy service to use.
Easy booking experience, although it would be good if there was a price comparison showing how much you would save by booking the essential package, instead I had to work it out manually .
I always fly with Monarch - Ibiza, twice this year, July & September. Every February/March to Palma de Mallorca and in the past, to & from Venice for business. Very easy to book online & I book well in advance so I can get the best price & choose my favourite seats !29-Apr-2017Best Airline for comfort, punctuality, service & smartest ✈️ cabin crew29-Apr-2017Best Airline for comfort, punctuality, service & smartest ✈️ cabin crew
Quick and easy. thank you
Found booking experience easy and quick
Booked flight using Monarch internet webpage. Very straightforward. No problems. Good price. No credit card fees.
Booking on the website was easy
When booking online with my phone on the Spanish site there was a mistake on the site where I could not continue. Just where you need to choose baggage. The was no continue button.
I had to start again with English version.
I have flown with Monarch Airlines twice previously and looking forward to doing
so again in May. As indicated the experience was consistently 1st. Class. I will
continue to do so when possible.
Everything is carried out in a very professional way
As always Monarch provide excellent service.
always found monarch to be very good in every way
So easy to do found just what I wanted.
I have been traveling with Monarch for the last twenty odd years. Always good and straight forward for bookings and booking in. Flights very good. Will continue to use Monarch in the future.
Quick n straight forward
Great airline always fly on time great staff
easy to organise my bookings very promt no hassle
Easy to book and really good prices. Luggage price doesn't make it cheap if you use it
Great airline polite friendly staff always. No fuss on booking flights .
System was very slow to respond.
Booking and online check in is quick and easy.
Easy to use and book.
Easy to use
Very easy to book. No hassle - just what I like!!
I have no cause to complain and from experience the company compares favourably with other similar companies
So far so good. We are new to travelling abroad on a flight only basis and certainly without the help of a travel agent. It took us a bit of time to sort the booking but once we had taken the time to read through everything which made sense, we booked, received all the confirmation back almost instantly. See what happens on the day of departure.
I found your web site easy to use, especially as I am an infrequent traveller and not very good with computers. So thank you for making it as easy as it was.
It was easy.
Rubbish on computer and my daughter whom has booked for ,me many times before had to speak to an operator. Seems pointless having an advantage card --appears to make no difference as is often the case with embarking and disembarking however the airline staff are streets ahead better
Sally Ann Street
Have not used the service yet.
is ok the booking
Easy website and simple to book flights and extras.
Good service but can be expensive. Easy booking on line.
clear concise consistent
As always, everything straightforward in the booking process
Booking experience was as expected