Iglu Ski Reviews

Consumer ratings of Iglu Ski

Feedback for www.igluski.com has been compiled from 2879 Customer Reviews

  • Feefo member since
  • 08/07/2013
  • The UK’s largest independent ski agent, offering the widest choice of ski holidays online and with full financial security with ABTA and ATOL. We have been trading for 15 years and offer ski deals to over 100 ski resorts in 20 countries from over 60 tour operators. This gives us the absolute best variety of ski holidays anywhere. As a totally independent company we are not financially connected with any tour operator. This fully independent viewpoint lets us go the extra mile to find you the best choice. We actually offer over 90% of the UK ski package holiday market (and counting!) - meaning there aren't many stones left unturned!

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Reviews

DateServiceRatingCustomer ReviewReply from www.igluski.com
18 Minute(s) ago

Ski holidays in Chalet Premiere Neige in Val d'Isere.

The agent I dealt with was efficient, helpful and courteous at all times.

No Comment
37 Minute(s) ago

Ski holidays in Chalet Hotel Le Val d'Isere in Val d'Isere.

Latest

Really great service and advice.
Very happy bunny

02-Mar-2015
Great

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No Comment
1 Hour(s) ago

Ski holidays in Ski Lodge Aigle in Tignes Le Lac.

will use again thanks

No Comment
1 Hour(s) ago

Ski holidays in Le Petit Dru Hotel in Morzine.

We spent hours on the internet trying to find a long weekend ski trip. One phone call and we had it all sorted by a very capable operator for Ski Weekends.

No Comment
15 Hour(s) ago

Ski holidays in Chalet Yves in Les Arcs 1800.

Mark was very helpful with useful advice and efficient in dealing with booking the holiday. He ensured that I had the customer carelinesand his personal work contact details should any issues or queries arise.
We have used SkiIglu in the past And will continue to do so.

No Comment
15 Hour(s) ago

Ski holidays in Chalet Hotel Elisabeth in Lech.

Good to have a person with experience of the accommodation, a good chat alsi

No Comment
17 Hour(s) ago

Ski holidays in Chalet Cleopatra in Les Menuires.

I have been booking ski holidays with Iglu for four years - the prices are sharp and David Elliott gave excellent expert advice to ensure we have the resort, accommodation and transfers to set up a superb week. Many thanks!

No Comment
18 Hour(s) ago

Ski holidays in Chalet Panda in Les Arcs 2000.

Friendly and efficient.

No Comment
22 Hour(s) ago

Ski holidays in Club Med Tignes Val Claret in Tignes Val Claret.

very helpful courteous and very patient!

No Comment
24 Hour(s) ago

Ski holidays in Chalet Alpenland in Lech.

Very good service. Very friendly and knowledgeable staff.

No Comment
24 Hour(s) ago

Ski holidays in Chalet Hotel Ducs De Savoie in Val d'Isere.

We have used Igluski fir a few years now and our repeated business is purely down to the service we get from Debi Holmes. She and I have got to know each other over the last few years and she has always looked after us incredibly well....I call her my Concierge Extraordinaire! She makes booking for a group of 20 as easy as it possibly could be...she is an asset to you!

Sammi Bruce

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No Comment
25 Hour(s) ago

Ski holidays in Club Hotel Le Verseau in Brides Les Bains.

Helen was fantastic giver her a pay rise. Now. Do it now.

No Comment
25 Hour(s) ago

Ski holidays in Chalet Hotel Champs Avalins in Val d'Isere.

Jake phoned promptly was friendly and efficient

No Comment
27 Hour(s) ago

Ski holidays in Chalet Les Arolles in Les Deux Alpes.

Great service

No Comment
34 Hour(s) ago

Ski holidays in Chalet Panda in Les Arcs 2000.

I was having difficulty finding the right resort/accommodation at short notice but on calling iglu ski problem solved within minutes! Initially disappointed as the holiday I had found on the website had just sold but my agent Thomas suggested another location and chalet which seemed perfect. His knowledge of all things relating to ski holidays was impressive and very reassuring and I am now looking forward to a fab week, departing on my preferred date and from my preferred airport. One happy customer!

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No Comment
42 Hour(s) ago

Ski holidays in Chalet Albona in St Anton.

Got recommended some hotel options that turned out not to be available but otherwise, very positive experience. Have booked with Iglu before and likely to do so again.

No Comment
47 Hour(s) ago

Ski holidays in Hotel Harfenwirt in Niederau/Oberau.

Very efficient and cheerful service, helpful and knowledgeable, couldn't fault the service.

No Comment
28-Feb

Ski holidays in Hotel Bernerhof in Wengen.

During the course of booking our holiday I had occasion to speak to several people, Dan, Si? and Tom (I think!) Everyone was really helpful, courteous and supportive, even though at times it must have seemed like I really didn't know what I was doing! A great team and they should all be proud of their customer service!
Many thanks Corinne Slee

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No Comment
28-Feb

Ski holidays in Hotel Austria in Niederau/Oberau.

Quick and efficient booking. Couldn't fault service.

No Comment
27-Feb

Ski holidays in Chalet Estrella in Courchevel 1650.

very fast and efficient extremely helpful

No Comment
27-Feb

Ski holidays in Chalet L'Ours Blanc in Les Arcs 2000.

Quick call back from an email enquiry. discussed available rooms fast booking

No Comment
27-Feb

Ski holidays in Chalet Perdrix 1 in La Rosiere.

Jake's specialist knowledge goes over & above what I would expect & was much better than ifyou ski who I also contacted. Hopefully he will stay with you as I intend to call him again this time next year.

No Comment
27-Feb

Ski holidays in Chalet Monique in Courchevel 1650.

Disappointed when I booked Ski Olympic holiday on phone on Sunday and then found flight unavailable the next day. I had not realised the holiday was subject to confirmation on the Monday. That said, the issue was dealt with very well - thank you.
I note from other remarks now on the feedback that this has been the experience of some others too. Sounds like it can be easily fixed by either better updating of website re availability or operator training to advise customers the booking is subject to final confirmation.

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No Comment
26-Feb

Ski holidays in L'Ours Blanc Apartments in Alpe d'Huez.

All very good thanks

No Comment
26-Feb

Ski holidays in Chalet Violetta in Tignes.

Despite being misled by a failure to update the website (come on iglu you're better than that!) the help I had from my 'Ski Specialist' was first class. She went above and beyond to come up with a fabulous alternative and eventually at less money than we both thought! I usually do the research on the internet myself, like many do I suspect, but by allowing Helena to help me I think I got to a better solution quicker than I would have done. I would commend anyone to use the people to help you as they really do make it easy and painless...they also make you feel special and in this day and age that's as refreshing at it is rare. It goes without saying who I'm using for next skiing holiday...

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No Comment