Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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Couldn't have been more helpful!
Emma was very helpful and efficient.
Katie dealt with us at your Maghull branch. Very helpful and very efficient. We were very impressed and will go back again.
Vicky at ormskirk branch was brilliant thank you for everything
Choosing our holiday is stress free with Luan's vast experience.
Service rating : Very efficient and friendly staff who go the extra mileProduct: A beautiful ship. The facilities and service provided are how it usd to be.
Very helpful and friendly great service
The young lady was very helpful and very nice and cheerful
quick and easy to book. all questions answered18-Aug-2018quick and easy to book
Service rating : Really efficient service, takes the stress out of finding the perfect holiday and cheaper than trying to book separately, also managed to get us a room upgrade and complimentary prosecco due to it being our honeymoon!!!Product: Beautiful hotel, knowledgeable staff, and incredible views, food was amazing although breakfast was only average, super pool, and the 5€ bus to beach hotel was well worth it. Would stay there again without a doubt.
Weekend away, sorted easily. Very helpful staff. Paperwork arrived promptly. Weekend away planned with pleasure.
Fantastic service from Judith as always
Again excellent service from Jackie helping to sort out problems caused by P&O's own staff. Thanks again Jackie.
Found me just the holiday I wanted and saved me money free child place and matched online price wavering me over £40018-Aug-2018Went in wrexham shop half hour before closeting time and still had excellent service
The service we received was 1st class A warm welcome followed by excellent service left us with the feeling of being treated as if nothing was too much trouble
Jeanette was helpful and sourced exactly what we wanted
Excellent as always, couldn't fault it
Service rating : We use the Bradford branch. Leanne the manager is very easy to talk to and knows her stuff. Staff friendly and welcoming.Product: For the amount of guests the pool is over crowded and an accident waiting to happen, no life guard either. Apartment not kitted out for the four of us who were booked in. Aircon in bedroom only, so the 2 who had small sofa bed in room found it difficult to sleep. WiFi never worked. Cleaners hit and miss.
Service rating : Absolutely brilliant service from Natalie . She made everything so easyProduct: Perfect in every way . Family so friendly and helpful
The lady e dealt with was really friendly.
Service rating : Excellent, staff knowledgable and we were able to tailor different aspects to suit us.Product: Perfect hotel, great location, brilliant staff
Service rating : Danielle Broadley was brilliant, sorted everything out and made it stress free.Product: Very basic, staff weren’t that helpful but very clean room. Brilliant view and amazing location! Would recommend purely for location
We were not clear about our requirements - because we hadn't really clarified them for ourselves. Megan was patient, professional and efficient. Sadly, we couldn't agree on any of the options she proffered, but whilst checking them out we discovered a cruise that attracted us so asked Megan to book that for us instead. In no time that was done. Extremely happy with the service and we will be sure to use Hays again because of this.
Kirsten wa polite, friendly and helped us with everything we needed
Great knew what we wanted
And found us a good holiday.