Hargreaves Lansdown Reviews

Consumer ratings of Hargreaves Lansdown

Feedback for www.hl.co.uk has been compiled from 1357 Customer Reviews

  • Feefo member since
  • 28/06/2012
  • Our mission is to help private investors make the most of their money. We are a fund supermarket, a fund manager, a stockbroker, a pensions specialist, an annuity specialist, a wealth manager and a financial adviser – in other words, a one-stop shop.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.hl.co.uk
24-Jul

Vantage Stocks & Shares ISA

I don't need to comment

No Comment
23-Jul

Vantage Fund & Share Account

Very good, concise and clear, and businesslike.

No Comment
22-Jul

Annuity service

Thoroughly professional and speedy too! I would recommend HL annuity services without reservation.

No Comment
21-Jul

Currency service

Excellent service. Took all the hassle out of buying an annuity. Would definitely recommend.

No Comment
21-Jul

Drawdown

Fast and efficient service

No Comment
21-Jul

Vantage Stocks & Shares ISA

Website easy to navigate. Advisors helpful. Hopefully investments will do well!

No Comment
20-Jul

Vantage Stocks & Shares ISA

Clearer communication regarding accumulation income (or lack of) would be helpful. Overall website is great to use and has all features I require.

No Comment
20-Jul

Vantage SIPP

Great product and service but platform charges at 0.45% are too high and when an acceptable alternative appears I will switch.

No Comment
20-Jul

Vantage SIPP

I have consistently received an excellent service, and have no complaints whatsoever. Very well supported by high quality information and news.

No Comment
20-Jul

Vantage SIPP

Not the cheapest but user friendly web site allowing easy self management of funds. The skilful construction of the offering compensate for the higher cost. I particularly like the way HL make small incremental changes providing additional functionality and services to improve their product.

Suggestion (if you haven't already done it) form a user group or do a questionnaire asking what additional functionality customers suggest may add value.

Read more
No Comment
20-Jul

Vantage SIPP

I have had an HL SIPP for 3 years and I find the service to be excellent

No Comment
18-Jul

Vantage Stocks & Shares ISA

I feel safe with HG

No Comment
17-Jul

Drawdown

The decision tree process needs to be looked at.

No Comment
24-Jun-2015

Drawdown

Provides everything that I need to manage my investments and those of my wife, sister, children and grandchildren.

The only improvement I can suggest is to make it easier to see how the account charges from HL are calculated. It would be good to be able to see the value of funds etc times a stated percentage that equates to the charges taken each time.

Read more
Thank you for your feedback. It’s great to hear you and your family are benefiting from our service.

A breakdown of fees like you suggest is available on your online account. We will contact you to talk you through how to find it.

Ben Tivadar – Head of Pensions Helpdesk
22-Jun-2015

Annuity service

I knew what I wanted Hargreaves Lansdown helped me to get it

No Comment
22-Jun-2015

Vantage Stocks & Shares ISA

Everybody was most efficient and helpful. The process of transferring pension accounts was handled well and quickly.

No Comment
22-Jun-2015

Vantage Fund & Share Account

Dear Sir,

The HL share and fund account is I think the best service for people wishing to invest their own money in stocks and shares. There is unlimited data available and an incredibly easy platform to buy shares.

Yours sincerely

Steve Williams

No Comment
21-Jun-2015

Portfolio Management Service

love the fact that I can use the Hargreaves Lansdown App to be be able to check my investments I also found my annual review very good

No Comment
19-Jun-2015

Vantage Stocks & Shares ISA

great service, really impressed.

No Comment
17-Jun-2015

Vantage Stocks & Shares ISA

Excellent web site. Really easy to use and all the information you could possibly imagine in a few clicks.
Best I have used in the last 10 years!!

No Comment
15-Jun-2015

Drawdown

Most of their services are excellent. Services on funds and shares is excellent, although bond trading services could be improved.

No Comment
14-Jun-2015

Annuity service

I found HL to offer a very good service, their staff were friendly and very well informed. Any questions or concerns were answered or explained quickly and once I had decided what course to take I was pleasantly surprised at how smoothly the process was and how quickly the annuities were arranged. I would highly recommend HL to everyone.

Read more
No Comment
14-Jun-2015

Vantage SIPP

Approachable and friendly service

No Comment
14-Jun-2015

Vantage Stocks & Shares ISA

Very straightforward to use, even for a beginner like me

No Comment
11-Jun-2015

Vantage Stocks & Shares ISA

Too much info in some areas, not enough in others

Read more
Thank you for your feedback. The consultants on our Investment Helpdesk are happy to help if there is an area you need more information on. We will contact you directly to see how we can help.

Thomas Higham – Investment Helpdesk Manager