HF Holidays Reviews

Consumer ratings of HF Holidays

Feedback for www.hfholidays.co.uk has been compiled from 6485 Customer Reviews

  • Feefo member since
  • 30/01/2013
  • HF Holidays has been helping people enjoy the great outdoors for 100 years. Every year over 50,000 guests choose to travel with us to destinations all over the world. This makes us Britain’s biggest walking and outdoor leisure holiday specialists offering a great range of Walking, Cycling and Leisure Activities holidays. We have 19 UK Country Houses and work with carefully chosen partner hotels in Europe and worldwide, offering great food and high quality accommodation. Most of our holidays have planned evening activities making our holidays fun and sociable.

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Reviews

DateHolidayRatingCustomer ReviewReply from www.hfholidays.co.uk
13 Minute(s) ago

Worldwide Journeys New Zealand

Service
Holiday

Service rating : Well organised, good standard of accommodation and excellent leader and driver
Product: Can't believe how much we saw and did in just 3 weeks. It was tiring but worth it!

No Comment
13 Hour(s) ago

Europe Guided Walking Holiday La Palma

Service
Holiday

Service rating : FINE
Product: I THINK YOU NEED TO CONSIDER A HOTEL ON THE SUNNIER WEST SIDE.WE WERE COLD THOUGHOUT,UNABLE TO USE THE POOL OR SIT OUTSIDE IN THE AFTERNOONS. HOTEL WAS SUPERB,BUT THE COLD CLOUDY WEATHER, I UNDERSTAND TYPICAL FROM LOCALS WAS DREARY. LEADERS SUPERB AS USUAL. OUR FIRST OVERSEAS HF HOLIDAY--WILL BE MORE CAREFUL IN RESEARCHING HOTEL CHOICE IN FUTURE AFTER THIS UNFORTUNATE EXPERINECE. those WHO WENT TO THE WEST ON DAY OFF REPORTED SUPERB WARM SUNNY WEATHER.

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No Comment
17 Hour(s) ago

Country House Breaks Church Stretton

Service
Holiday

Service rating : House Managers and staff couldn't do enough to make us feel welcome.
Product: Great food, beautiful area and lovely staff - thank-you.

No Comment
22 Hour(s) ago

UK Leisure Activities Holidays Bourton

Service
Holiday

Service rating : This comment bears no reflection on the holiday product but the shortcomings in the new computerised system reflect badly on an otherwise excellent product. Invoices are not now broken down; the final payment date is not in accord with the terms in the brochure & the method of collection of the final balance as stated on the
invoice is not now used. The invoice is now 3 pages long as compared to 1
Product: This was a superb course with very good leader & a sociable group of fellow learners. The management & other staff at the house were attentive & helpful & the food was excellent. The walking group also integrated well with us making for a most enjoyable stay.

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No Comment
23 Hour(s) ago

Europe Guided Walking Holiday La Palma

Service
Holiday

Service rating : Holiday package including flight not available when I booked...perhaps there could be more on offer. Thomson flight good (although quite expensive) but why don't they use rear door to ease getting off the plane on arrival at the airport?
I would like to have received detailed itinerary a bit earlier.
Product: Parador de La Palma excellent although apparently the weather is always much better on the west coast of the island so it might be worth thinking about accommodation that side. Walks exciting (scenery fabulous) and just within my abilities (I went on all harder walks) Guides excellent in every respect.

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No Comment
39 Hour(s) ago

Europe Guided Walking Holiday Madeira

Service
Holiday

Service rating : New web booking system did not work as it should - wrong instructions regarding payment of balance were issued. Discount code did not work on website - holiday requested could not be booked over the phone, so discount was not applied.
Product: The walking was good.

No Comment
03-Mar

Worldwide Journeys Patagonia

Service
Holiday

Service rating : Very responsive to inquiries.
Product: Very well planned and executed. HF provided the best Patagonia itinerary of the 12 that I researched. All hotels and restaurants were first class. Excellent local guides. Even the weather cooperated!

No Comment
02-Mar

Worldwide Journeys Rajasthan

Service
Holiday

Service rating : HF have trusted local people to plan this tour and this is the reason for its success!
Product: Muddy Boots who ran this trip for HF were fabulous. The trip was well thought out with a mixture of historic visits with wildlife and outdoors time. Each had its own local guide, which greatly enhances the experience.
. Rajasthan is a magical place and if you go with an open mind and trust that the tour will take you to places in the area, like the desert or up to Mt. Abu, that other tours don't visit, you will enjoy yourselves and come home with a load of wonderful photos and magical memories.

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No Comment
28-Feb

Europe Guided Walking Holiday Madeira

Service
Holiday

Service rating : Everything is well organised
Product: The longer option walks were less than challenging but the weather played a part on two days. Pity but still overall good.

No Comment
28-Feb

UK Leisure Activities Holidays Church Stretton

Service
Holiday

Service rating : hovers between very good and excellent with some variation on venues
Product: would have got excellent except for two disappointing meals.

No Comment
28-Feb

UK Leisure Activities Holidays Church Stretton

Service
Holiday

Service rating : From booking to the return of forgotten item from the hotel the service was first rate.
Product: As a single person I was made to feel welcome and included. All the staff were friendly and helpful. The activity was well organised and delivered to allow for varied experience. I shall holiday with HF again.

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We're so pleased you had a good time at Church Stretton. Regardless of whether guests come alone, with a partner or in a group they're all given the same warm welcome.

HF Holidays Ltd.
27-Feb

Worldwide Journeys St Lucia

Service
Holiday

Service rating : An H F leader on site to deal with issues and I bond the group would have been good
Product: This holiday was stupendous full of interesting things to see and do everyday? St Lucia is an amazing and diverse island .

No Comment
27-Feb

Europe Guided Walking Holiday Malta and Gozo

Service
Holiday

Service rating : Good.we got a bit confused when the residual amount of payment did not get taken out of our account as stated but other than that all was fine.
Product: Well organised. Good sized group. Hotels very good.

No Comment
26-Feb

Europe Guided Walking Holiday Malta and Gozo

Service
Holiday

Service rating : Well organised Holiday
Product: A well lead Holiday . a good introduction to Malta and Gozo. If there was a longer holiday on either Malta or Gozo as well,we would go a gain .

No Comment
26-Feb

Europe Guided Walking Holiday Gran Canaria

Service
Holiday

Service rating : I was satisfied with the service I received, just a bit of a mix up with the return flight date and time on the paper work which was changed by using liquid paper and posting me the copy altered by hand - I would have expected it to be reprinted as I could have changed it myself!!
Product: Yes we had a very good time most of the few problems we had were out of your hands ie outward flight being delayed by 2.5 hours and the party waiting at Las Palmas airport for that amount of time for us to arrive - we would have felt less responsible for their wait if a taxi had been arranged for the latecomers. Appartments were adequate but a long walk back to the coach when you returned to your appartment after breakfast. Longish drives to the start of the walks but it was preferable to stay in the port from the location point of view. Some of the morning departures could maybe have been a little later - having to set an alarm for 6.30 when you are on holiday feels a bit on the early side!
Basically enjoyable though.

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No Comment
26-Feb

Europe Guided Walking Holiday Malta and Gozo

Service
Holiday

Service rating : Very good and always helpful in the planning stage
Product: Good holiday, maybe a full week on Gozo would be better for walking but overall it was a good week

No Comment
26-Feb

Europe Guided Walking Holiday Tavira

Service
Holiday

Service rating : Social idea works
Product: Liked range of habitats covered. Hotel good location but food disheartening

No Comment
26-Feb

Europe Guided Walking Holiday Malta and Gozo

Service
Holiday

Service rating : I was impressed and delighted with all aspects of the holiday.
Product: The Leaders were excellent, both were truly leaders but not a bit authoritarian.

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Thank you for your feedback, we're very proud of our team of leaders and all the hard work they put in to making our holidays excellent!

HF Holidays Ltd.
26-Feb

Europe Guided Walking Holiday Tavira

Service
Holiday

Service rating : Booking usually very efficient. This time balance not taken automatically as stated on invoice. How were we supposed to know this? Also £50 reduction for extra holidays booked before December, then this not appearing on invoices. Bombarded by too many offers before Christmas!
Product: Varied scenery. Beach, dunes, saltmarsh, woodland & hills. Hotel fine but food could be better. Overcooked vegetables! Leaders good. Enjoyable holiday.

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No Comment
26-Feb

UK Leisure Activities Holidays Bourton

Service
Holiday

Service rating : My experience of HF has been excellent on the whole. On a few occasions, the bedrooms are too cramped for comfort.
Please get rid of the single room supplement. It is mean and miserly
Product: Every holiday at Bourton has been excellent, like coming home. But my experience is for only one particular activity, and this is made special by the leader!

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No Comment
26-Feb

Europe Guided Walking Holiday Tavira

Service
Holiday

Service rating : Service was good
Product: The leaders were both very interesting and knowledgeable and I had gone looking for easy walking but the area was a bit dull. You certainly had tried to make the best of it and I am more than satisfied but it was too unremarkable to be excellent.

No Comment
26-Feb

Europe Guided Walking Holiday Malta and Gozo

Service
Holiday

Service rating : Telephone booking very good but revised website poor
Product: Great walks and good hotels

No Comment
25-Feb

UK Leisure Activities Holidays Bourton

Service
Holiday

Service rating : Friendly staff, comfortable en suite room and reasonable food.
Product: As ever, Judith had selected a wide choice of music that suited all abilities, instruments and musical styles.excellent support too from Anne and Christine. Much enjoyed and will certainly book further similar holidays .

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No Comment
25-Feb

UK Leisure Activities Holidays Bourton

Service
Holiday

Service rating : An excellent house and wonderful staff.
Product: An exclusive holiday for clarinet players. Well organised with plenty of music to play.

No Comment
25-Feb

UK Leisure Activities Holidays Church Stretton

Service
Holiday

Service rating : Staff very helpful and polite, quick
Product: No complaints, room very good size, kept clean

No Comment