HF Holidays Reviews

Consumer ratings of HF Holidays

Feedback for www.hfholidays.co.uk has been compiled from 16360 Customer Reviews

  • Feefo member since
  • 30/01/2013
  • HF Holidays has been helping people enjoy the great outdoors for over 100 years. Every year over 60,000 guests choose to travel with us to destinations all over the world. We're Britain’s largest walking and outdoor leisure holiday specialists. We have 19 UK Country Houses and work with carefully chosen partner hotels in Europe and worldwide, offering great food and high quality accommodation.

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Reviews

DateHolidayRatingCustomer ReviewReply from www.hfholidays.co.uk
9 Hour(s) ago

UK Guided Walking Freshwater Bay

Service
Holiday

Service rating : A fantastic organisation, top class
Product: Great leaders

No Comment
10 Hour(s) ago

UK Guided Walking Coniston

Service
Holiday

Service rating : Brilliantly run, great people -just a tad expensive.
Product: Brilliantly run house, superb leaders. Some confusion over inaccuracies of powerpoint presentation description of walks compared to actual and leaders' assessments.
It would be good to introduce a numeric quantified grading system to make it easier to compare between walks.

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No Comment
12 Hour(s) ago

Worldwide Journeys The Canadian Rockies

Service
Holiday

Service rating : Good communication. Sufficiently informative re. description of holiday and day to day itinerary
Product: Very well planned and well balanced itinerary covering a wide area enabling one to fully enjoy fully the dramatic beauty of the Canadian Rockies.

No Comment
13 Hour(s) ago

UK Guided Walking Haytor

Service
Holiday

Service rating : Usually good but not on this occasion
Product: I've been generous with my rating for this holiday, it began as a shambles and was only redeemed by those volunteer leaders who dropped everything and rode to the rescue with barely any notice

No Comment
13 Hour(s) ago

UK Guided Walking Brecon

Service
Holiday

Excellent

No Comment
13 Hour(s) ago

UK Guided Walking Haytor

Service
Holiday

Service rating : Always enjoy my HF holidays, but not keen on the website.
Product: Overall enjoyed my holiday at Haytor, despite there being problem with the walk leaders. Packed lunches were not as comprehensive as other HF houses, but were generally OK.

No Comment
13 Hour(s) ago

UK Guided Walking Glen Coe

Service
Holiday

Service rating : Well tried and tested format.
Product: Good quality room in west wing.Good wifi .

No Comment
14 Hour(s) ago

UK Guided Walking Haytor

Service
Holiday

Service rating : Suggest you discontinue using The Moorlands, Haytor as a venue especially as it is now privately owned.
Product: Holiday at The Moorlands, Haytor did not live up to HF standards, very poor packed lunch, quests requirements were all mixed up. Hotel manager would not turn on the heating.

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No Comment
15 Hour(s) ago

UK Guided Walking Haytor

Service
Holiday

Service rating : Moorlands does not meet the standard or service I expect from HF.
Product: As a Coeliac Moorlands did not meet my expectations, consistently having to query or worry about choices. In the event I had no problems, but following on from my experience at Malhamdale I am becoming distinctly concerned about HF Gluten Free claims.
Harder walks need re assessing given that one required adjustment on the move due to the firing range being used and one requiring traversing an area through difficult terrain, off path.

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No Comment
16 Hour(s) ago

UK Guided Walking Glen Coe

Service
Holiday

Still a very good holiday outfit, but the recent trend towards some of the more gimmicky commercial aspects is unwelcome.

No Comment
16 Hour(s) ago

UK Guided Walking Lulworth Cove

Service
Holiday

Service rating : A last minute booking made by phone but very efficient and paperwork arrived in good time.
Product: House location good for walking with some days walking back to house. Food good as is usually the case with HF.

No Comment
16 Hour(s) ago

UK Guided Walking Holiday Coniston

Service
Holiday

Service rating : We love the HF guided walking holiday format.
No point in ordering online if you have to claim your muti-booking discounts etc. by phone/email
Product: The “premium” room we had (no34) , didn't have any extra space or a view-except of the boot room!( And next year the premium charge increases from £5 to £10 pppn!)

Although the food was generally good , the mains left a lot to be desired-under cooked spuds ,veg etc.

On one (easier) walk we were expected to wait at Ambleside for three hours for the coach-not something I want to do on a walking holiday.(we caught the service bus back at at our own expense)

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No Comment
16 Hour(s) ago

Worldwide Journeys Journey to Niagara

Service
Holiday

Service rating : Very comprehensive tours, excellent guides, accommodations and lodging, good value for the money.
Product: Beautiful cities, particularly Quebec City, good accommodations and food, excellent guide, good hikes.

No Comment
16 Hour(s) ago

UK Guided Walking Dolgellau

Service
Holiday

Service rating : Booking process fine. Hotel and catering were excellent. Good variety of walks and entertainment provided.
Product: Accommodation at Dolserau Hall Hotel very good. Meals and packed lunch choice imaginative.

No Comment
17 Hour(s) ago

UK Guided Walking Freshwater Bay

Service
Holiday

Service rating : We were very impressed with overall experience.
Product: Goods walks some better than others as one was walking on the road a lot which wasn't that pleasant.

No Comment
19 Hour(s) ago

UK Guided Walking Glen Coe

Service
Holiday

Service rating : Very well organised
Product: Challenging walks, very enjoyable

No Comment
19 Hour(s) ago

UK Guided Walking Freshwater Bay

Service
Holiday

Service rating : Booking very simple. Hotel in excellent position overlooking Freshwater Bay. Booked a premium room which turned out to be excellent with a separate sitting area & 3 large windows looking out onto bay.
Product: Cannot praise the hotel staff enough, no request was to much trouble. Always greeted with a smile & made to feel that my custom was valued. Food is of a very good standard, cooked fresh with varied & good quality produce. Walks are varied & the walk leaders knowledgeable & competent. We very much enjoyed our first holiday with HF & hope to have more.

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No Comment
20 Hour(s) ago

UK Guided Walking St Ives

Service
Holiday

Service rating : HF consistently delivers well organised holidays. St Ives is a well managed house, my room was comfortable, the food was excellent and the atmosphere was relaxing.
Product: The North Cornwall Coastal Path is a stunning walk with a dramatic coastline and lots of interesting local history. We had a brilliant local leader and a great group of walkers who were up to the demands of the trail.

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No Comment
20 Hour(s) ago

UK Guided Walking Sedbergh

Service
Holiday

Service rating : I would give HF a 'very good' if the option were available.
Product: The week was helped by the weather and for me Sedbergh was a good choice of countryside and walk level.

No Comment
22 Hour(s) ago

UK Guided Walking Malhamdale

Service
Holiday

Service rating : Always enjoyed HF holidays.
Product: Very good walks, excellent lunches and beer at great pubs. The leader was very knowledgeable about the area and the geology. Great character, friendly, jolly and informative

No Comment
23 Hour(s) ago

Europe Guided Walking Holiday Tegernsee

Service
Holiday

Service rating : We have been participating for many years in guided walks in Europe and have found HF Holidays to be very good.
Product: Everything about this holiday was excellent

No Comment
36 Hour(s) ago

UK Guided Walking Glen Coe

Service
Holiday

Service rating : Booking was efficient and hassle free
Product: Lovely house, pool & jacuzzi with a view! Staff at Alltshellach looked after us well (as always) and enjoyed walks led by excellent leaders

No Comment
36 Hour(s) ago

UK Guided Walking Coniston

Service
Holiday

Very enjoyable holiday - but I expected nothing less! Good choice of walks, excellent accommodation; lovely food. Unexpectedly, I found the walk on the second day (M walk) quite demanding; perhaps the briefing skimmed over some of the snags.

No Comment
37 Hour(s) ago

UK Guided Walking Alnmouth

Service
Holiday

Very well organised

No Comment
38 Hour(s) ago

UK Guided Walking Haytor

Service
Holiday

Service rating : HF = excellent
Product: HF @ Haytor = excellent

No Comment