Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 60162 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
11-Apr

Size 9 Lehrer Surfing Diamond TorusRing Pink Amethyst, Green & White Diamond 10K White Gold Ring ATGW 8.27cts

  • Customer also reviewed:
  • Size 9 Golden Rutile Quartz Sterling Silver Ring ATGW 11.25cts
  • Size 9 Black Spinel Sterling Silver Ring ATGW 5.20cts
Service
Product

Service rating : Quick service
Product: Very pleased

No Comment
11-Apr

Size 10 1.25ct Black Diamond Sterling Silver Ring

  • Customer also reviewed:
  • Size 8 1/4ct Diamond Sterling Silver Ring
Service
Product

Service rating : Website and call centre outstanding. The only slight niggle I have is the over-excitability of some of the presenters [[I turn the sound down on my t.v!]. Also can all of the presenters show all aspects of the rings i.e. the setting, not just looking down at the stone from above. Steve Bennet and Rae are excellent at doing this. Finally can you ask the American producer/director [Mr Diaz] not to chew gum when he appears on screen. It is not pleasant seeing the contents of his mouth... not something I would expect in a jewellery shop!
Product: stunning

Read more
No Comment
11-Apr

18" Sterling Silver Popcorn Chain

Service
Product

Service rating : Excellent as ever. Thank you, Wendy x
Product: Very nice and super sparkly, it looks as though it is a diamond necklace. It is also just the right length for daytime wear, a winner! Thank you, Wendy xxx

No Comment
11-Apr

5.92ct Blue Sapphire Sterling Silver Pendant

  • Customer also reviewed:
  • 18" Sterling Silver Twisted Serpentina Chain 3.30g
  • 1.92ct Blue Sapphire Sterling Silver Earrings
Service
Product

I ordered online so no service.

No Comment
11-Apr

Size 7 2.47cts Mercury Mystic Topaz Sterling Silver Ring

  • Customer also reviewed:
  • Size 7 Multicolor Gemstone Sterling Silver Ring ATGW 2.67cts
Service
Product

Service rating : great service as always
Product: matches a pair of Mercury mystic topaz heart earrings I have

No Comment
11-Apr

Size J to K 82.95ct Labradorite Sterling Silver Ring

  • Customer also reviewed:
  • Multi-Gem Sterling Silver Bracelet tgw 85cts
Service
Product

Service rating : Excellent service, as ever. In particular, John, Ruth and Sarah from the Call Centre, still fantastic after all these years at Gems!
Product: Absolutely gorgeous, the nicest ring I have ever received from Gems, have yet to take it off. Love it, love it, love it!!! Thank you Gems! Wendy xxx

Read more
No Comment
11-Apr

42ct Tanzanite Sterling Silver Bead Necklace

Service
Product

Service rating : Have always been very happy.
Product: For price and quality you cannot knock it!!

No Comment
11-Apr

Size 8 White Cultured Pearl Sterling Silver Ring

Service
Product

Service rating : Very efficient and helpful company.
Product: Absolutely beautiful ring. Two more friends want one now. Pity they're sold out!!

No Comment
11-Apr

2.63ct Sokoto Aquamarine Sterling Silver Set of Ring,Earrings and Necklace

  • Customer also reviewed:
  • Size T to U 1.01ct Ethiopian Opal Sterling Silver Ring
Service
Product

Service rating : Great value for money
Product: This set is so pretty.

No Comment
11-Apr

Amethyst & Purple Shell Necklace

Service
Product

Service rating : No issue with service
Product: Already rated this item, stones falling off centre of shell on arrival shell much darker than on tv - disappointed, too much hassle to send back a low price item

Read more
It was great speaking to you today regarding the item in question.

As discussed, your feedback will be passed on to the relevant department to evaluate.

We are sorry that the item you received was not up to our normally high quality standards. As per our conversation you do not wish to return due to postage costs.

Please accept our sincere apologies.

If you require any further assistance, please do not hesitate to contact us at Gems TV.

Nazam Akram - Help Team

www.Gemporia.com
11-Apr

1/10ct Black Diamond Sterling Silver Earrings

  • Customer also reviewed:
  • Black Agate & Black Shell Necklace
Service
Product

Service rating : Post is to slow for me but Gemporia tick all the right boxes for service and price. I wish my purchases were with me in a blink because3 to6 days can feel like forever.
Product: Fantastic earrings,wonderful design and fully worth every penny. I have kept them on all week.

No Comment
11-Apr

3.32ct Rajasthan Garnet Sterling Silver Earrings

Service
Product

Service rating : Happy with gemporia service.
Product: Love these earrings they are great style and quality.

No Comment
11-Apr

Size 10 Multi color Gemstone Sterling Silver Ring ATGW 2.86cts

Service
Product

Service rating : I look forward to the post these days!
Product: I love it! I wear it all the time.

No Comment
11-Apr

Tanzanite 10k Gold Earrings ATGW 1.01cts

Service
Product

Service rating : My first order for quite some time but am pleased with the service.
Product: I have bought these for my wife for June so she has not seen them yet, I think a nice box as well as the cloth bag would just round off what appears to be a very nice product.

No Comment
11-Apr

Size 7 1/4ct Red & White Diamond Sterling Silver Ring

Service
Product

Service rating : As always excellent service.
Product: A Lovely ring, perfect for every day wear

No Comment
11-Apr

Pearl White Drusy & Blue Topaz Sterling Silver Earrings ATGW 12.18cts

Service
Product

Service rating : The best place to buy jewellery. I have told several of my friends and strangers when shopping about you. Hope they have started bidding?
Product: Beautiful quality and stunning. Your prices cannot be beaten for the quality of your products

No Comment
11-Apr

Size L to M 13.18ct White Chalcedony Sterling Silver Ring

Service
Product

Service rating : Well packaged and received quickly too!
Product: Very happy with the ring, its beautiful.

No Comment
11-Apr

Size 6 5.24ct Sky Blue Topaz Sterling Silver Ring

Service
Product

Service rating : Great
Product: The ring is breathtaking. Looks decadent and rich and in the evening has the appearance of ice crystals.

No Comment
11-Apr

70cts Amethyst Sterling Silver Bangle

  • Customer also reviewed:
  • 70cts Black Agate Sterling Silver Bangle
  • Size 7 12.95ct Red Chalcedony Sterling Silver Ring
Service
Product

Service rating : A+++++++++ as always
Product: I bought this in 5 different gemstones, because i love the design and they are so comfortable to wear. Very low price was a bonus. Lovely blackcurrant shades in the amethyst. Just wonderful quality bangle, thank you gemporia

No Comment
11-Apr

Size 8 Ratanakiri Zircon & Songea Sunset Sapphire Sterling Silver Ring ATGW 1.33cts

  • Customer also reviewed:
  • Size 7 3.31ct Amethyst Sterling Silver Ring
Service
Product

Service rating : I was very disappointed when I recieved this ring as I have wanted a zircon ring for quite a while now, but when it arrived it had what to me looked like a crack in the main stone, I contacted gemporia and the woman I spoke to said it will more than likely be an inclusion in the stone...so I left it a couple of days only to find the crack/inclusion was getting bigger..it was running from edge to centre..I sent it back for an exchange but recieved a refund as I assume they had no more left. I looked online to look for another zircon ring only to come across my ring as there was only one..in my size..that had been relisted to by again..this to me is poor quality control and this should never have been added back to the site.
Product: Absolutely gorgeous ring..shame it was flawed and had to be sent back

Read more
Thank you for contacting us.

We are sorry that we have been unable to contact you today about this.

We have checked our system and can see that the ring you sent back to us was refunded as the item was faulty and we did not have a replacement. This ring was sent back to the suppliers, then a couple of days later we have a return from another customer and this is why this ring was then seen on the website. We do apologise that we did not have a replacement for yourself at the time.

We endeavour to increase our quality control and appreciate all feedback that we get from our customers.

Thank you for getting in touch and if you wish to discuss this further please do not hesitate to contact our customer services team.

Lora - Help Team
www.gemporia.com
11-Apr

Size N to O 9.08cts Black Spinel Sterling Silver Ring

Service
Product

Service rating : Great!
Product: Lovely design and great value

No Comment
11-Apr

White Cultured Pearl Sterling Silver Bangle

Service
Product

Service rating : excellent as always
Product: Lovely quality pearls, pretty design. Easy to put on. Fantastic price too

No Comment
11-Apr

Size 8 Lehrer TorusRing Tanzanite & Diamond 10k Gold Ring ATGW 1.94cts

  • Customer also reviewed:
  • Size 5 1.64ct Ceylon Sapphire 10K Gold Ring
  • Size 8 Lehrer Surfing Diamond TorusRing Fern Green Quartz & Diamond 10K Gold Ring ATGW 8.17cts
Service
Product

Service rating : arrived well packed as usual
Product: very small and very light in colour disappointed looked larger on screen and deeper shade, for the price i would have xpected at least 14 if not 18ct gold shank too so returned for refund

Read more
Thank you for your feedback.

We really do apologise that we have been unable to contact you today.

We are sorry to hear that you are not 100% satisfied with this ring and we appreciate your feedback.

We have checked your order and can see that this item has come back to us, we have refunded this order for you today so the refund should be back on your card within the next 3 - 5 working days.

Thank you for getting in contact with us.

Lora - Help Team
www.gemporia.com
11-Apr

Size 7 Ethiopian Black Opal & White Zircon 10K White Gold Ring ATGW 0.96cts

Service
Product

Service rating : Prompt service; ring arrived on tme and as described
Product: The ring is beautiful, and the colours in the stones quite wonderful. The zircons are quite scratchy against the adjoining finger, but that's not a big issue. Also, I know there's the certificate saying that the ring is white gold, but I can see no hallmark; I've noticed a lack of hallmark on the silver rings too - is there a reason for this?

Read more
No Comment
11-Apr

9.52ct Black Spinel Sterling Silver Earrings

Service
Product

Service rating : Great service, great value
Product: They are huge, beautiful black & bold ! They shine like a diamond, amazing! And an everyday piece.

No Comment