Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 96708 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
09-Sep

Size P to Q Nuagaon Kyanite & White Topaz Sterling Silver Ring ATGW 1.67cts

Service
Product

Service rating : Always first class.
Product: Lovely ring. Just didnt suit my hand so had to send back.

No Comment
09-Sep

1.43ct Singida Tanzanian Zircon Sterling Silver Earrings

Service
Product

Service rating : entertaining, informative and good value for money
Product: much sooner have htese zircon earrings than many diamond ones I have seen,. delighted with them

No Comment
09-Sep

Quick Clasp Set of Two Bracelet Helpers

Service
Product

Service rating : always very good
Product: what a novel idea!!! Just had to get a pair. They work too and now I have one to give away too!!!

No Comment
09-Sep

Size 7 1.70ct Certified Diamond Sterling Silver Ring

Service
Product

Service rating : Always excellent
Product: Lovely ring set with bright sparkly diamonds and such excellence in value.

No Comment
09-Sep

1.08ct Ratanakiri Blue Zircon Sterling Silver Earrings

  • Customer also reviewed:
  • Ruthenium Plated Sterling Silver Earrings
Service
Product

Service rating : Good as always. Never had a problem with the web site or deliveries.
Product: Lovely sparkly stones. Great value for money.

No Comment
09-Sep

Size N to O 0.92ct AA Tanzanite 9K Gold Ring

Service
Product

Service rating : Ethical company with good family values
Product: This is such a delicate, pretty ring - I love it!

No Comment
09-Sep

Ratnapuri Blue Sapphire & Diamond 9k Gold Earrings ATGW 11.16cts

  • Customer also reviewed:
  • Madagascan Blue Sapphire & White Topaz Sterling Silver Pendant ATGW 5.88cts
Service
Product

Service rating : always delivered in good time, staff are pleasant
Product: felt they didnt really match necklace i had bought at the same time, felt they were rather dull

Read more
Thank you for your feedback. We have tried to call you today to discuss this but it seems that you were not available to talk.

We're very sorry to hear that you were not happy that the pieces did not match. However while these earrings were Ratnapuri Sapphire, the pendant you purchased at the same time was Madagascan Sapphire. While they are both blue Sapphire, they are from different mines - meaning that they are highly unlikely to be the same colour. Even pieces from the same mine may not be the same colour due to the natural nature of the stones.

Unfortunately we don't have either the earrings or the pendant available anymore, but please feel free to return them under the 30 day money back guarantee.

Should you have any questions, please feel free to give us a call.

charlie_Help Team
www.gemporia.com
09-Sep

Size 9 0.99ct Yellow Tourmaline Sterling Silver Ring

  • Customer also reviewed:
  • 10.50ct Red Spinel Sterling Silver Bead Earrings
Service
Product

Service rating : I love everything to do with TGGC its a new lise of life for me all friendly and helpfull wouldn't shop at any others jewellers now I've been Geminised \0/
Product: Ive never owned a tourmaline before and must say its the start of a beautiful love affair lovely strong colour and ace for stacking \0/ another beauty x

Read more
No Comment
09-Sep

Green Amber Sterling Silver Pendant

Service
Product

Service rating : Excellent as always
Product: Even just silver elephant pendant would have been exceptional value. The addition of a piece of green amber made it stunning.

No Comment
09-Sep

Size P to Q Anahi Ametrine & White Topaz Sterling Silver Ring ATGW 4.44cts

  • Customer also reviewed:
  • 220cts Turquoise Sterling Silver Bracelet
Service
Product

Service rating : nice people
Product: Brilliant; Lots of citrine and very little amethyst but clear delineation makes it incredible. LOVE it.

No Comment
09-Sep

Size N to O 2.00ct Hunan Peridot Sterling Silver Ring

Service
Product

Service rating : My delivery was quite slow. I'd stayed in all day for it to arrive and it missed both estimated delivery time of 9am and 1pm. Called Gems to see where it was but was advised to be patient and wait 15days- then get back to them. It arrived later that day.
Product: Very clean and twinkly. I love brushed silver it's quite luxurious looking. Love it

Read more
No Comment
09-Sep

170cts Multi-Colour Agate Sterling Silver Bracelet

Service
Product

Service rating : Enjoy the programme especially Scott
Product: Very pleased with bracelets. That two Christmas presents already.

No Comment
09-Sep

4.70ct AA Tanzanite Sterling Silver Earrings

Service
Product

Service rating : Always good service
Product: Absolutely gorgeous stunning

No Comment
09-Sep

Size L to M 0.72ct Ambanja Demantoid Garnet Sterling Silver Ring

Service
Product

Very good service vety quick delibery

No Comment
09-Sep

Size 8 Viorelli Stardust Sterling Silver Ring

  • Customer also reviewed:
  • Size 7 Viorelli Stardust Ruthenium Plated 925 Ring
  • Size 9 Viorelli Stardust Sterling Silver Ring
Service
Product

Service rating : Only marked poor as i would like customer service to note this point: please urge presenters to point out when rings fit small. They surely notice when their usual size doesnt fit (may be down to style) and it would help us pick a larger size. Surely this helps manage customer expectations, reduce returns and save customers paying expensive return costs.
Product: Expensive boutique looking piece chunky and solid. Glam sparkle makes it unique

Read more
Thank you for your feedback. We have tried to call you today but it seems that you were not available.

We appreciate your comments and certainly understand your frustrations. It's through our customer's that we're made aware of any changes we may need to implement, so please be assured that your thoughts will be be taken into consideration.

We do have a couple available in a larger size if you would like a larger replacement, but please call our Help Team to double check, so we can try to put one aside for you.

charlie_Help Team
www.gemporia.com
09-Sep

Size R to S 8.90ct Labradorite Sterling Silver Ring

Service
Product

Service rating : Customer service was 'good' although they weren't sure whether I could use my credit to pay.
Product: Beautiful!!

No Comment
09-Sep

Size 5 Viorelli Starlight Sterling Silver Ring

Service
Product

Service rating : Always deliver.
Product: Beautiful and unusual. Thank you.

No Comment
09-Sep

Size 6 3.95ct Smokey Quartz Sterling Silver Ring

Service
Product

Service rating : Always great service
Product: Fab - love this ring

No Comment
09-Sep

Size 7 Ethiopian Opal & Neon Apatite 10k Gold Ring ATGW 0.84cts

Service
Product

Service rating : Beautiful gems, lovely jewellery, excellent company.
Product: Wow! what a beautiful gemstone, never bought an Ethiopian Opal before, the colours are so pretty. Lovely ring, one of my favourites.

No Comment
09-Sep

Size 7 0.68ct Ambanja Demantoid Garnet Sterling Silver Ring

Service
Product

Service rating : Addicted
Product: lovely but doesn't suit me .

No Comment
09-Sep

21.79ct Black Spinel Sterling Silver Necklace

  • Customer also reviewed:
  • Luxury Gift Box
  • Luxury Bracelet Box
  • etc.
Service
Product

Service rating : fairly quick from order to delivery but could be better.
Product: Bought as a present so I cannot comment on their sturdiness but they are very good looking earrings which belie their price. A good weight without being too heavy.

No Comment
09-Sep

Size 6 1.26ct Zambezia Morganite 10K Rose Gold Ring

  • Customer also reviewed:
  • Quick Clasp Set of Two Bracelet Helpers
Service
Product

Service rating : Great service
Product: Lovely ring setting just slightly higher than I usually go for but the stone is such a nice blend with the rose gold - very nice

No Comment
09-Sep

Baltic Amber Sterling Silver Bangle

Service
Product

Service rating : Great company
Product: Very cleaver design, so pretty, thank you.

No Comment
09-Sep

8" Rose Gold Plated Sterling Silver Italian Flash Herringbone Bracelet

  • Customer also reviewed:
  • Quick Clasp Set of Two Bracelet Helpers
Service
Product

Service rating : Great peple. Great value.
Product: Looks great..haven't taken the bracelet off since it arrived. Many lovely comments.. Thank U.

No Comment
09-Sep

Sterling Silver Oval Bangle

Service
Product

Service rating : knowledgeable
Product: plating is off, burrs on hinge, and edges are catching.

Read more
Thank you for your feedback. We have tried to call you today to discuss this but it seems that you were not available.

We're truly sorry to hear that this item is not up to our usual standards. We recommend that you please return this to us for inspection and refund.

Should you wish to discuss this with us, please feel free to give us a call.

charlie_Help Team
www.gemporia.com