Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 108330 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
26-Oct

Size 7 6.77cts White Crackled Quartz Sterling Silver Ring

Service
Product

Service rating : lovely ring.
Product: great sevice

No Comment
26-Oct

7.5" Anchor Bracelet 925 Sterling Silver 4.40g

Service
Product

Service rating : great service.
Product: lovely bracelet.

No Comment
26-Oct

Size 6 6.78cts Purple Crackled Quartz Sterling Silver Ring

Service
Product

Service rating : great service.
Product: A lovely ring.

No Comment
26-Oct

Size J to K "The Dome" Sterling Silver Ring

  • Customer also reviewed:
  • Luxury Ring Box
Service
Product

Always prompt and good customer service

No Comment
26-Oct

Himalayan Kyanite & Ratanakiri Zircon 9K Gold Pendant ATGW 2.50cts

Service
Product

Service rating : the service is good
Product: it was scratched/flawed sent back ordered a replacement, that too was scratched/flawed sent back for refund.i thought they checked the jewellery, maybe not.

Read more
Thank you for your feedback today.

We're truly sorry to hear that you've had to return both pieces. You are right; items are supposed to be checked before they leave us and we can only express our sincere apologies as it seems that these were not.

We can see that we have recently received the replacement back, so we should be processing the refund for you next week.

charlie_Help Team
www.gemporia.com
26-Oct

1.31ct Carnaiba Brazilian Emerald Sterling Silver Earrings

  • Customer also reviewed:
  • Size 8 1.45ct Sokoto Aquamarine Sterling Silver Ring
Service
Product

Service rating : always exellent service
Product: these earrings are stunning the colour and clarity are amazing for such a small price

No Comment
26-Oct

Multigem Bracelet Set ATGW 932.00cts

Service
Product

Service rating : as always very helpful .
Product: as described and delivered as promised

No Comment
26-Oct

7.04ct AA Tanzanite Sterling Silver Bracelet

  • Customer also reviewed:
  • Size L to M 0.54ct Yellow Tourmaline Sterling Silver Ring
Service
Product

Service rating : Call centre staff are excellent and cannot fault service in general, however I wish that some of the presenters would not eat/drink whilst presenting and some do act a little childishly which in my opinion can appear to devalue the products.
Product: I wanted to offer this to a friend as a gift, I thought I had ordered it in size 7 inch but the one delivered was size 8 and too big. The bracelet however was beautiful but it will have to be returned. I am keeping another tanzanite bracelet which was ordered for choice and is the correct size, my friend is delighted with it as it matches perfectly her rapidly expanding tanzanite collection, thanks to Gems.

Read more
No Comment
26-Oct

Size N to O 2.38ct Kalomo Amethyst 9K Gold Ring

  • Customer also reviewed:
  • 1.54ct Kalomo Amethyst 9K Gold Earrings
Service
Product

Service rating : Arrived in 4 days
Product: Beautiful , really good value

No Comment
26-Oct

14.90ct Galileia Morganite Sterling Silver Bead Necklace

  • Customer also reviewed:
  • 10.40ct Red Spinel Sterling Silver Bead Bracelet
  • Pink Chalcedony & Garnet Sterling Silver Bead Bracelet ATGW 33.95cts
Service
Product

Service rating : Not followed up
Product: Secure. Chain tiny.

Read more
Thank you for your feedback today and for taking the time to speak with us.

If you somehow remember any details about who it was you were talking to, please give us a call so we can get to the bottom of this issue.

charlie_Help Team
www.gemporia.com
26-Oct

Size 7 3.23ct Rajasthan Garnet Sterling Silver Ring

Service
Product

Service rating : Always polite & helpful
Product: glowing colour, tidy size & design. Very pleased.

No Comment
26-Oct

6" - 8" Milano Charms Sterling Silver Bracelet

Service
Product

Service rating : always good value
Product: just as seen

No Comment
26-Oct

6.05ct Red Garnet Sterling Silver Earrings

Service
Product

Service rating : Easy to use, impressed with the both gems TV and the website
Product: So beautiful, love them and wear them all the time, now need pendant to match!

No Comment
26-Oct

Size N to O Colombia Emerald & Diamond 18k Gold Tomas Rae Ring MTGW 2.89cts

Service
Product

Service rating : Excellent
Product: The most beautiful ring i have ever seen. Stunning .

No Comment
26-Oct

Size N to O 1/10ct Champagne & White Diamond Sterling Silver Ring

Service
Product

Service rating : Great jewellery
Product: But unfortunately I don't like the style so am returning it.

No Comment
26-Oct

Size L to M Sri Lankan Sapphire & White Topaz Sterling Silver Ring ATGW 1.45cts

  • Customer also reviewed:
  • Size L to M 3.13ct Cullinan Topaz Sterling Silver Ring
  • Size L to M 1/8ct Diamond Sterling Silver Ring
Service
Product

Service rating : This buying lark really is too easy!
Product: quite simply beautiful

No Comment
26-Oct

Pink Chalcedony & Garnet Sterling Silver Bead Bracelet ATGW 33.95cts

Service
Product
Latest
Service
Product

Service rating : Website format is fab but it would be better if they had auction prices for things on the web. Also, on the television the presenters have a tendency to show the piece of jewellery but then the cameras zoom in so it's hard to know what kind of size they are. When you buy them and get them home you open the box and are disappointed with the quality and the price paid so you send them back but you will not get your £6 postage back though do you? :(
Product: Quite expensive for the size and the quality of the make. Average price, nothing really special. Previous diamond earrings are going back as they Are not worth the price I paid.

26-Oct-2014
It's just what people think of gemporia but you probably don't show the bad reviews you have.

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No Comment
26-Oct

Paua & Black Agate Sterling Silver Necklace

Service
Product

Service rating : superb as always
Product: Wonderful better than expected

No Comment
26-Oct

Size P to Q 2.72ct Rhodolite Garnet Sterling Silver Ring

  • Customer also reviewed:
  • 85ct Purple Agate Sterling Silver Earrings
Service
Product

Service rating : Great service second to none
Product: Beautiful ring but had ordered 2 similar rings and kept the smaller carat weight and returned this one but was beautiful anyway

No Comment
26-Oct

Size P to Q 1.67ct Rhodolite Garnet Sterling Silver Ring

Service
Product

Service rating : Great Service as per usual
Product: Very Pretty ring looks more like ruby than garnet

No Comment
26-Oct

Size L to M 3.51ct Sar-i-Sang Lapis Lazuli Sterling Silver Ring

Service
Product

Service rating : Ordered online, very easy & fast delivery too!
Product: 3 lovely stones all superbly colour matched.

No Comment
26-Oct

Polished Wooden Jewellery Box for 10 pendants

Service
Product

I received my pendant boxes and I am thrilled with them my pendants are now safe they don't need lots of boxes to keep them safe they are easier to see as there is only one lid to open. Thanks gems. Helen Midlothian

No Comment
26-Oct

1/20ct Diamond 9K White Gold Pendant

Service
Product

Beautifully packaged quick delivery. Jewellery was gorgeous too.

No Comment
26-Oct

Multi - Gem Set of 5 Bracelets 240cts

Service
Product

Service rating : Customer service checked if i wanted an item i had reserved but not paid for which was good, excellent packaging and care taken with presentation..very impressed. However not that impressed with the response i got about an item i had to return due to it being faulty..what happened to convincing the customer that you really are sorry for the inconvienence caused by offering gestures of goodwill.
Product: Poor quality

Read more
Thank you for your feedback. We have tried to call you today in regards to this but it seems that you were not available.

We have however left you a voice mail in regards to this which we hope helps,

Please don't hesitate to call us if you would like to discuss this.

charlie_Help Team
www.gemporia.com
26-Oct

Size N to O 1ct Blue & White Diamond 9K White Gold Ring

  • Customer also reviewed:
  • 382cts Amethyst Sterling Silver Necklace
  • 434cts Set of Three Elasticated Prehnite Bracelets
  • etc.
Service
Product

Service rating : Always excellent service in all areas.
Product: Blue diamonds are lighter than expected but like the design

No Comment