Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : lovely ring.Product: great sevice
Service rating : great service.Product: lovely bracelet.
Service rating : great service.Product: A lovely ring.
Always prompt and good customer service
Service rating : the service is goodProduct: it was scratched/flawed sent back ordered a replacement, that too was scratched/flawed sent back for refund.i thought they checked the jewellery, maybe not.
Service rating : always exellent serviceProduct: these earrings are stunning the colour and clarity are amazing for such a small price
Service rating : as always very helpful .Product: as described and delivered as promised
Service rating : Call centre staff are excellent and cannot fault service in general, however I wish that some of the presenters would not eat/drink whilst presenting and some do act a little childishly which in my opinion can appear to devalue the products.Product: I wanted to offer this to a friend as a gift, I thought I had ordered it in size 7 inch but the one delivered was size 8 and too big. The bracelet however was beautiful but it will have to be returned. I am keeping another tanzanite bracelet which was ordered for choice and is the correct size, my friend is delighted with it as it matches perfectly her rapidly expanding tanzanite collection, thanks to Gems.
Service rating : Arrived in 4 daysProduct: Beautiful , really good value
Service rating : Not followed upProduct: Secure. Chain tiny.
Service rating : Always polite & helpfulProduct: glowing colour, tidy size & design. Very pleased.
Service rating : always good valueProduct: just as seen
Service rating : Easy to use, impressed with the both gems TV and the websiteProduct: So beautiful, love them and wear them all the time, now need pendant to match!
Service rating : ExcellentProduct: The most beautiful ring i have ever seen. Stunning .
Service rating : Great jewelleryProduct: But unfortunately I don't like the style so am returning it.
Service rating : This buying lark really is too easy!Product: quite simply beautiful
Service rating : Website format is fab but it would be better if they had auction prices for things on the web. Also, on the television the presenters have a tendency to show the piece of jewellery but then the cameras zoom in so it's hard to know what kind of size they are. When you buy them and get them home you open the box and are disappointed with the quality and the price paid so you send them back but you will not get your £6 postage back though do you? :(Product: Quite expensive for the size and the quality of the make. Average price, nothing really special. Previous diamond earrings are going back as they Are not worth the price I paid.26-Oct-2014It's just what people think of gemporia but you probably don't show the bad reviews you have.
Service rating : superb as alwaysProduct: Wonderful better than expected
Service rating : Great service second to noneProduct: Beautiful ring but had ordered 2 similar rings and kept the smaller carat weight and returned this one but was beautiful anyway
Service rating : Great Service as per usualProduct: Very Pretty ring looks more like ruby than garnet
Service rating : Ordered online, very easy & fast delivery too!Product: 3 lovely stones all superbly colour matched.
I received my pendant boxes and I am thrilled with them my pendants are now safe they don't need lots of boxes to keep them safe they are easier to see as there is only one lid to open. Thanks gems. Helen Midlothian
Beautifully packaged quick delivery. Jewellery was gorgeous too.
Service rating : Customer service checked if i wanted an item i had reserved but not paid for which was good, excellent packaging and care taken with presentation..very impressed. However not that impressed with the response i got about an item i had to return due to it being faulty..what happened to convincing the customer that you really are sorry for the inconvienence caused by offering gestures of goodwill.Product: Poor quality
Service rating : Always excellent service in all areas.Product: Blue diamonds are lighter than expected but like the design