Gems TV Reviews | Gemporia.com Reviews

Consumer ratings of Gems TV Reviews | Gemporia.com

Feedback for www.gemporia.com has been compiled from 119218 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gems TV | Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gems TV | Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
1 Minute(s) ago

Ethiopian Opal & White Zircon 9K Gold Pendant ATGW 0.89cts

Service
Product

Service rating : Still failing to send dispatched email so cant track goods???? This is not helpful. Otherwise your a great company.
Product: Love the opal

No Comment
7 Hour(s) ago

Baltic Amber Sterling Silver Bangle

Service
Product

Service rating : Service excellent as usual my order arrived on time I tend to order on line but whenever any problem customer service always very helpful
Product: Bangle was lovely but it was for a friend and when she tried it was too small as she has slightly bigger wrists than me I have returned this item last Saturday and I await a refund. I also had to return a pair of smokey Quartz earrings with the bangle from a separate order as they were totally different colours from each other I await a replacement as I really liked them they had peridot on them aswell just hope they are in stock for a replacement. Quality control not good on the earrings as one clear and one black!! Quality normally excellent from Gemporia. I am a regular customer

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No Comment
7 Hour(s) ago

Size P to Q 1.27ct Zambian Emerald Sterling Silver Ring

Service
Product

Service rating : always is
Product: lovely stones excellent value

No Comment
7 Hour(s) ago

Kama Charm Sterling Silver Set of 2 Marquise Design Stoppers

Service
Product

Service rating : Always is
Product: bought for daughter, very pleased with them

No Comment
8 Hour(s) ago

Size P to Q Rajasthan Garnet & Diamond Sterling Silver Ring ATGW 1.68cts

  • Customer also reviewed:
  • 22" Sterling Silver Spiga Chain 4.00g
  • 1.98ct Cats Eye Moonstone Sterling Silver Earrings
  • etc.
Service
Product

Found the service excellent from beginning to end

No Comment
8 Hour(s) ago

13.52ct Siberian Dendrite Sterling Silver Earrings

  • Customer also reviewed:
  • Size P to Q 1.67ct Rajasthan Garnet Sterling Silver Ring
Service
Product

Service rating : always first class
Product: Nice and light in the ear. match all my other dendrite items.

No Comment
9 Hour(s) ago

7.20ct Cullinan Topaz Sterling Silver Bracelet

  • Customer also reviewed:
  • Size N to O White Mother of Pearl Sterling Silver Ring
  • Size R to S Smokey Quartz & Yellow Sapphire Sterling Silver Ring ATGW 4.65cts
  • etc.
Service
Product

Very good

No Comment
9 Hour(s) ago

Size L to M 2.36cts Sri Lankan Sapphire Sterling Silver Ring

Service
Product

Service rating : Always good customer service.
Product: My best ever sapphire purchase from gemporia. Dark, clear radiant blue gemstones.

No Comment
9 Hour(s) ago

Size 7 3/4ct Diamond 14K White Gold Tomas Rae Ring

Service
Product

Service rating : Always excellent customer service
Product: I bought this as a refurbished piece, having been told there was quality differences in the stones. The price was low for the carat weight and I was half expecting that I would return it. There are visible cloudy small patches in the two smaller stones, however the rest of each of the stones is incredible..flashes of colour and the most sparkle I have ever had from my gemporia diamond purchases. My experience of buying diamonds from gemporia has been mixed, generally with diamonds you get what you pay for and although gemporia prices have been low I have received some pretty cloudy diamonds. This ring is fantastic, the small inclusions really do not spoil the overall sparkle of the piece. Fantastic value. Thank you.

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No Comment
9 Hour(s) ago

49.00ct Blue Sapphire Sterling Silver Bead Necklace

Service
Product

Service rating : Always happy with customer service
Product: Disappointing. Cloudy, dull, chipped gemstones.

Read more
We have not been able to contact you today but thank you for taking the time to leave feedback. We are sorry to hear that you are not 100% satisfied with your purchase and we will ensure your return is processed once it has been received.

Should you require any further assistance please dont hesitate to contact our help team on 0800 6444 655 (option 5)

Jodie -Helpteam
gemporia.com
10 Hour(s) ago

15.51cts Anahi Ametrine Sterling Silver Bracelet

  • Customer also reviewed:
  • Luxury Bracelet Box
Service
Product

Service rating : Upgraded delivery and received in just two days excellent service.
Product: Beautiful bracelet. I like how it can be adjusted to give the perfect fit.

No Comment
10 Hour(s) ago

Size N to O Minas Gerais Kunzite & Diamond 18k Gold Lorique Ring MTGW 4.45cts

Service
Product

Service rating : AS USUAL
Product: ABSOLUTLY BEAUTIFUL

No Comment
10 Hour(s) ago

Size R to S Multi-Colour Gemstone Sterling Silver Ring ATGW 1.84cts

Service
Product

Service rating : Arrived very quickly. Easy to order
Product: Very pretty ring. Lots of different colours & plenty of sparkle! looking forward to wearing this at Christmas parties & beyond! Arrived fast, as usual. Can's fault it really. Thank You

No Comment
11 Hour(s) ago

Size P to Q 2.10ct Zambian Amethyst Sterling Silver Ring

Service
Product

Service rating : Very pleased thank you
Product: Fits beautifully looks wonderful

No Comment
11 Hour(s) ago

Size P to Q Santa Terezinha Emerald & Ratanakiri Zircon 9K Gold Ring ATGW 1.05cts

Service
Product
Latest
Service
Product

Service rating : Brilliant and prompt service.
Product: I am really please with this ring. The emeralds we a lovely c

21-Dec-2014
Excellent service and good products at a fair price

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No Comment
13 Hour(s) ago

Size N to O Natural Gemstones Sterling Silver Set of 3 Rings ATGW 3.93cts

Service
Product

Service rating : top class
Product: great value

No Comment
15 Hour(s) ago

Size L to M Multi Colour Gems Stone Sterling Silver Set of 4 Hammered Ring ATGW 0.26cts

Service
Product

Service rating : Excellent customer service, as always!
Product: I have been after a set of silver stacking rings for ages - and these are fab!! I absolutely love this set, the stones are beautiful and I am looking forward to wearing them!! Thank you for making such stunning and affordable jewellery.

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No Comment
16 Hour(s) ago

3.20ct Black Spinel Sterling Silver Earrings

  • Customer also reviewed:
  • 258cts Multi-Colour Agate Bracelet
Service
Product

Service rating : Always rely on for a speedy service.Call centre staff efficient,courteous and always
friendly.
Product: Perfect and arrived in time to make up a suite of these lovely gems as a Christmas
gift.

No Comment
16 Hour(s) ago

Size T to U Mongolian Andesine & White Topaz Sterling Silver Ring ATGW 1.13cts

  • Customer also reviewed:
  • Size T to U Lemanja Amblygonite & White Topaz Sterling Silver Ring ATGW 0.79cts
Service
Product

Cannot fault the service or quality.

No Comment
16 Hour(s) ago

Amethyst Ardier Ceramic & Stainless Steel Watch ATGW 0.02ct

Service
Product

Service rating : Rating?None better!would not even think of looking anywhere else.
Product: Perfect timing!Item absolutely brilliant!Perfect gift for a niece's promotion.
Well done Gems and thanks!

No Comment
16 Hour(s) ago

Size R to S 4.92ct Black Spinel Sterling Silver Ring

Service
Product

Service rating : Always assured of the highest quality and speedy delivery.
Product: Wonderful!Another fine gemstone to add to my collection.Looking forward to
adding more!

No Comment
16 Hour(s) ago

338cts Poppy Quartz Sterling Silver Necklace

  • Customer also reviewed:
  • White and Black Diamond Sterling Silver Earrings
  • Sterling Silver Magnetic Lock With Lobster Lock
Service
Product

Service rating : rapid and reliable
Product: I didn't like this necklace the beads looked cheap

Read more
Thank you for taking the time to leave feedback on your purchase, We are sorry to hear that you are not 100% satisfied with the necklace and once your return has been received we will ensure you are issued a refund.

Should you require any further assistance please dont hesitate to contact our help team on 0333 400 0011

Jodie -Helpteam
gemporia.com
16 Hour(s) ago

Pink Freshwater Cultured Pearl Sterling Silver Sets

Service
Product

Service rating : AS USUAL
Product: LOVELY COLOUR

No Comment
16 Hour(s) ago

Minas Gerais Kunzite & Diamond 9K Gold Pendant ATGW 2.85cts

  • Customer also reviewed:
  • Rio Grande Citrine & White Zircon 9K Gold Pendant ATGW 7.65cts
  • Size N to O Madeira Citrine & Ratanakiri Zircon 9K Gold Ring ATGW 2.54cts
  • etc.
Service
Product

Service rating : AS GOOD AS EVER
Product: A BIT PALE BUT VERY WELL MADE

No Comment
17 Hour(s) ago

Size 6 10.55cts Multi-Colour Fluorite Sterling Silver Ring

  • Customer also reviewed:
  • Size 9 Fossil Coral & Orange Sapphire Sterling Silver Ring
  • 4.81ct Black Spinel Sterling Silver Earrings
  • etc.
Service
Product

Service rating : unrivelied jeweller!!
Product: I purchased through the refurb collection and kinda expected some note of flaws, but for me there was too much, unwearable ring with very bad scratches to the surface, such a shame, but great price point! i returned....nice to have had the opportunity to try!!

Read more
We have not been able to contact you today but thank you for taking the time to leave feedback.

We are sorry to hear that you were disappointed with your recent purchase from our refurbished collection, I will forward your comments onto the relevant department which enables us to improve our products in the future.

We will ensure your refund is processed as soon as your return has been received at our return centre.

Should you require any further assistance please dont hesitate to contact our help team on 0333 400 0011.

Jodie -Helpteam
gemporia.com