Gemporia.com Reviews

Consumer ratings of Gemporia.com

Feedback for www.gemporia.com has been compiled from 282861 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Gemporia offers the very best in stylish, affordable and responsibly made jewellery. At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.gemporia.com
3 Minute(s) ago

Size 8 Ethiopian Opal & White Zircon 10K Gold Ring ATGW 1.18cts

When one wants the best, Gemporia is the answer.

No Comment
19 Minute(s) ago

Size 8 Rio Grande Lavender Quartz & White Topaz Sterling Silver Ring ATGW 1.42cts

Great service!

No Comment
26 Minute(s) ago

Size 9 Serenite & Champagne Diamond 10K Gold Ring ATGW 1.84cts

  • Customer also reviewed:
  • Size 9 6.91cts Rose De France Amethyst Sterling Silver Ring

Great device and everyone is so kind.

No Comment
31 Minute(s) ago

8.75ct Emerald Sterling Silver Bead Bracelet

No friendlier staff ever

No Comment
44 Minute(s) ago

7.95ct Ratanakiri Zircon Sterling Silver Necklace

  • Customer also reviewed:
  • 1.02ct Black Spinel Sterling Silver Necklace
  • 1.60ct Coober Pedy Opal Sterling Silver Earrings

Great prices on TV and the internet for jewelry

No Comment
48 Minute(s) ago

Small Leather Authenticity Certificate Holder

great

No Comment
50 Minute(s) ago

Size 9 Zambezia Morganite & Diamond Sterling Silver Ring ATGW 0.66cts

  • Customer also reviewed:
  • Size 8 1.56ct Madagascan Blue Sapphire Sterling Silver Ring

as always very helpful and kind.

No Comment
54 Minute(s) ago

1.26ct Zambezia Morganite Sterling Silver Earrings

i love gemporia i have never had a major problem with anything service is helpful and friendly never had any defects with any of my jewelery.

No Comment
55 Minute(s) ago

Diamond Sterling Silver Kama Cross Charm

  • Customer also reviewed:
  • Size N to O Freshwater Cultured Pearl Ring with White Topaz in Sterling Silver
  • 1.83ct Rhodolite Garnet Sterling Silver Earrings

Several issues with faulty items being sent.A charged that didn't charge,chipped gem stones,asked for a refund on one return got store credit because Gemporia said they couldn't process it via pay pal,some problem with system.so contacted customer services who said they'd refund to my credit card,got store credit instead! No explanation or apology given! And there was no issue with my pay pal account as I checked directly with them myself.Return postage costs on faulty charger not refunded,and now yet again I have been sent a faulty pearl ring,massive scratch on the pearl.The video promo film also featured a ring with a similar problem! So I'm wondering if the checks and balances at Gemporia are working at the moment? On the whole most stock is OK,but a set of stackers I returned were incorrect sizes,two the same size,one obviously alot smaller.No phone calls in reply to this,I'm not exactly impressed at the moment! But in future when customers request a refund,please give it them! Thankyou

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No Comment
1 Hour(s) ago

18" 10K Gold Prince of Wales Chain 0.91g

Always great

No Comment
1 Hour(s) ago

Polished Wooden Jewelry Box for 50 Rings

Great!!!

No Comment
1 Hour(s) ago

Size 7 1ct Diamond Sterling Silver Ring

  • Customer also reviewed:
  • Size 7 1/4ct Diamond 10K White Gold Ring

Everyone is very helpful and courteous.

No Comment
1 Hour(s) ago

17.5" Sterling Silver Forzentina Bunch Necklace

  • Customer also reviewed:
  • Sterling Silver Fancy Earrings
  • Genuine Jade & Lemon Quartz Sterling Silver Bangle ATGW 6.07cts

Staff always helpful and "on the ball" if ever I have a query. Must say Gems very efficient regarding refunds.

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No Comment
1 Hour(s) ago

Size 7 1.70ct Diamond 10K White Gold Tomas Rae Ring

I really enjoy watching the show and everything has been great with ordering my jewelry and getting it been very pleased thanks

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No Comment
1 Hour(s) ago

7.38ct Rose Quartz Sterling Silver Aryonna Earrings

Telephone operators as always very helpful, friendly and polite.

No Comment
1 Hour(s) ago

1.50ct Madagascan Blue Apatite Sterling Silver Pendant

  • Customer also reviewed:
  • 16"-18" Sterling Silver Flat Cable Chain 1.25g

Excellent service

No Comment
2 Hour(s) ago

2.37cts Ethiopian Green Opal Sterling Silver Pendant

  • Customer also reviewed:
  • Size 8 8.00ct Peanut wood Sterling Silver Aryonna Ring
  • 13.00ct Peanut wood Sterling Silver Aryonna Earrings
  • etc.

Great customer service and support.

No Comment
2 Hour(s) ago

Size 9 Madagascan Blue Apatite & Diamond Sterling Silver Ring ATGW 1.27cts

Great service as always.

No Comment
2 Hour(s) ago

Ethiopian Opal & White Topaz Sterling Silver Pendant ATGW 0.94cts

Such friendly service and always willing to help with any problems there may be.

No Comment
3 Hour(s) ago

Gem Adventures of 2011 DVD - PAL (UK)

  • Customer also reviewed:
  • 1/10ct Diamond 9K Gold Earrings

Received as informed

Read more
We could not contact you today due to the lateness of the hour, but thankyou for your Feedback on the 1/10ct Diamond 9K Gold Earrings. We are sorry to hear that you feel the items are smaller than expected, as we know this can be disappointing. On the website there should normally be 2 or 3 photos/video clips,at least one of which shows the item being worn, to give an indication of size.In addition if you call Customer Services on 0333 400 8000, Option 5, they will usually have the item size in mm.However, if you are not happy with the item, please do return it to us for a refund or a credit.

3 Hour(s) ago

Baltic Amber Sterling Silver Bracelet

The service is consistently good

No Comment
4 Hour(s) ago

Size P to Q Baltic Cherry Amber Sterling Silver Ring

Delivery is excellent customer services is good

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No Comment
4 Hour(s) ago

Size 6 7.07ct Madagascan Ruby Sterling Silver Ring (F)

Great as always

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No Comment
4 Hour(s) ago

Size N to O 3.14ct Gouveia Andalusite Sterling Silver Ring

  • Customer also reviewed:
  • Size N to O Gouveia Andalusite & White Topaz Sterling Silver Ring ATGW 2.05cts
  • 2.45ct Sundar Kyanite 9K Gold Pendant

Great and quick

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No Comment
4 Hour(s) ago

Baltic Amber Sterling Silver Earrings

  • Customer also reviewed:
  • Size P to Q 1.00ct Pink Tourmaline Sterling Silver Ring

call centre staff were friendly and helpful, as always

No Comment