The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Great Service - prompt delivery
Service rating : prompt delivery good serviceProduct: excellent love it
Service rating : Quick and courteous delivery.Product: Great quality, quiet dishwasher with flexible programs.
Service rating : Really goodt.Product: Great very pleased
Had to pay for time slot delivery but did not have a say on time. Had to put off till a Saturday from 7 onwards so had to be up early and did not get a text to say when coming utilities 8.
Service rating : Price and delivery was great, but installation was very poor. This was offered free, but when the driver turned up he mislead me into believing we did not have the right cold water connection - which was untrue, and therefore left without installing the machine (I had to do it myself the following weekend). He also asked me to check for damage, which I did, but only spotted afterwards that there was a dent at the bottom of the dishwasher, on the right hand side. I was looking from above and failed to see it when the driver was there, but I am sure he knew it was there and did not point it out. This has not effected the performance of the machine. I can provide pictures if you wish. Therefore no installation - causing us considerable inconvenience, and a slightly damaged product.Product: Takes longer than our previous model but provides excellent results in all the programs we have tried.
Easy to order and prompt delivery
Excellent speedy service and very competitive on price for the Neff oven we chose
Service rating : On ordering the fridge i was asked for my reward card number for the points to go on i am still waiting for them to go on after 3 weeks !!!Product: Could have done with 1 more shelve in fridge department
Service rating : We were warned that delivery would be late but we had to call back when it was an hour after the new estimated arrival. Otherwise, we've been pleased with the service.Product: Opted for Hotpoint because it's supposed to be quiet - and it is. Still trying to find the optimum wash for our needs
Service rating : Had the product I wanted at the best priceProduct: Best dryer I have ever owned
Service rating : Efficient, on time, friendly staffProduct: It took longer than we expected to unwrap packaging & put together but it is simple & easy to use - good value for money.
Service rating : good price...delivered as promisedProduct: as hoped.
Service rating : Absolutely no complaints, fast, efficient, reliable. second time we have bought white goods from Coop and would definitely use again.Product: So far seems excellent, nothing negative to comment on.
Service rating : Competitive prices and prompt delivery. Item delivered within 24hrs of ordering.Product: Pleased with washing machine. Very quiet and washes well.
Very good service and really fast
Service rating : Very efficient and easy to use service, delivered on time as expected.Product: Great product very easy to install and a very quiet machine and clean dishes
Service rating : N/AProduct: N/A
Excellent customer service skills. Good knowledge of delivery dates and times. Interpersonal skills when 'selling' the company and its products. Friendly but not too familiar. Made me very comfortable in using the company
Email sent late night before the delivary and delivered on a weekend at 7 in the morning. Driver refused to take away our old fridge freezer Handed a phone and spoke to customer services who again were unhelpful. Put the phone down and noted on the main screen, that the driver was having a sexually explicit texting conversation on his work phone with a male about what they would like to do to each other. NOT appropriate
Service rating : Often recommendProduct: As usual, a good machine
Service rating : All went smoohtly......Couldn't have been better. delivery team were excellent.Product: This was a replacement for our old Hoover fridge freezer, Really good product. it's quiet, and holds more than I thought.
Service rating : Very pleased with the service.Product: So far it's excellent.
Service rating : Delivered when they said. Excellent price.Product: Early days but happy with the Dyson Hoover so far.