We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Overall, I like my CT shirts.
Service rating : returns take a long time to process but you can talk to them easilyProduct: good fit comfortable and good looking material it makes sense that it's their best selling shirt
Service rating : proper business good dealProduct: great shirts nice price
Service rating : good serviceProduct: pattern, tailoring and price are all exceptional
Service rating : GoodProduct: Good
Service rating : Excellent customer serviceProduct: In general the slim fit is fine from the waste up---although I am not 6 feet tall-- (5'9")
the shirt is way way to long---the company notes you can even wear it out---that would never happen---if you want to get this right offer different tail lenghens based on height---seriously the shirts are way way to long.
Service rating : pleased with selections offered and customization optionsProduct: pleased with quality of material and fit
Service rating : Five Stars!Product: The quality and fit of the shirt is excellent!
Service rating : greatProduct: great
Best shirts and best service. Period!
Service rating : Good quality productProduct: Shirts fit well
Service rating : Still have not received my package that was ordered over 1.5 months ago. They should be embarassedProduct: Still waiting for it to arrive
Service rating : 1 item out of stock but quality & service very good.Product: Wish you had more color choices and pattern options here
The best shirts I ever bought
Service rating : excellent serviceProduct: shirt is excellent quality & no iron is a plus!
Service rating : Great service and speedy delivery. Easy return-delivery option, and easy to use online portal.Product: Neck size 18 shirts have a limited assortment for arm length. People with size 18 necks do not all have orangutan-length arms. I am a short person with a size 18 neck, and the sleeves were far too long. I returned two out of three shirts. So, because of this, I cannot order from CT Shirts. Don't have my sizes at all.
Service rating : Liked it. But too small. Needed 16.5 36/37Product: Liked it. But too small. Needed 16.5 36/37
Love the quality of the shirts! Great fit, as well!
Service rating : Always excellent!! The phone support is exceptional.Product: Products always surpass my expectations!!
Service rating : AmazingProduct: Amazing
Service rating : Fabric is a heavier than I expected from a spring/summer collection. The weight of the fabric doesn't match the style. Obviously no way to tell when you buy online.Product: Again...the heavy weight of the fabric doesn't fit a spring/summer collection, nor does it fit the look and style of the shirt and the patterns.
Used to be a big fan of your company's shirts. This was the second time buying from you. But not a fan anymore. The fabrics of the shirts I bought this time were horrible. I don't feel good when I wear them. I literally wasted $200 on the four shirts that I will for sure never wear and will eventually donate them. Will never buy any items from your company. There are some many brands out there. Disappointed.
I have always been pleased with the look and quality of Charles Tyrwhitt products. I've tried other online clothing companies and department stores. Although the pricing is comparable, the difference in quality is incredible. Thank you Charles Tyrwhitt!!
Great quality shirt.