Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 349011 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
20-Apr

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill sky blue shirt

Shirts delivered on time and well packaged.

No Comment
20-Apr

Black cotton rich 3 pack socks

  • Customer also reviewed:
  • Black multi fine stripe socks

You said this would only take 15 seconds. You lied.

No Comment
20-Apr

Slim fit denim blue plain washed Oxford shirt

  • Customer also reviewed:
  • Slim fit blue washed Oxford shirt
  • Slim fit sky blue plain washed Oxford shirt
  • etc.

Flawless

No Comment
20-Apr

Classic fit luxury marcella white evening shirt

  • Customer also reviewed:
  • Classic fit Oxford white shirt

Fast, efficient service from website order. I am a returning customer so knew exactly what I was ordering.

No Comment
20-Apr

Brown Parker toe cap brogue Oxford shoes

  • Customer also reviewed:
  • Black Compton wingtip brogue monk shoes

The parcel was falling to pieces when arrived and had to be sent back at my own cost of over £12.00 with Parcelforce...shall not be using this company again despite being a regular customer. Bitterly disappointed.....

Read more


I am very sorry to hear about the condition in which your package arrived. We have been listening to feedback from our customers and have now changed the packaging we use to a thicker, more sturdy box. May I kindly ask you to send a postage receipt to info@ctshirts.co.uk so we can issue a refund for the return postage you have paid.

20-Apr

Extra slim fit Egyptian cotton cavalry twill blue shirt

Great service, well packaged, swiftly delivered.

Read more
No Comment
20-Apr

Classic fit non-iron twill mid blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill white shirt
  • Classic fit non-iron twill grid check royal blue shirt

Just as good as always

No Comment
20-Apr

Navy weekend coat

Very good service with a great price

No Comment
20-Apr

Classic fit non-iron Oxford gingham pink shirt

  • Customer also reviewed:
  • Classic fit poplin navy and yellow check shirt
  • Classic fit white plain washed Oxford shirt

Adding 3 new shirts to my other CT shirts. I have always been very pleased and have no reason to doubt with this latest purchase.

No Comment
20-Apr

Classic fit button-down collar non-iron business casual white and sky blue striped shirt

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt

Service was excellent .

No Comment
20-Apr

Classic fit non-iron poplin red check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin green and navy check shirt
  • Classic fit poplin short sleeve navy and yellow check shirt
  • etc.

As always, delivery was prompt and the products of excellent quality..

No Comment
20-Apr

Classic fit non-iron poplin navy check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve navy check shirt
  • Classic fit poplin short sleeve navy and yellow check shirt
  • etc.

Their service is meticulous from ordering to being delivered.

No Comment
20-Apr

Classic fit non-iron twill sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill stripe white and sky blue shirt
  • Classic fit non-iron twill grid check royal blue shirt
  • etc.

Super service, thank you

No Comment
20-Apr

Stone slim fit flat front chinos

  • Customer also reviewed:
  • Airforce blue slim fit flat front chinos

Top quality products at affordable prices.

No Comment
20-Apr

Classic fit charcoal lambswool hopsack jacket

  • Customer also reviewed:
  • Slim fit stone washed textured shirt

Usual speedy and accurate fulfillment.

No Comment
20-Apr

Black jersey 3 pack trunks

  • Customer also reviewed:
  • Indigo pique polo
  • Navy pique polo

excellent delivery as stated

No Comment
20-Apr

Navy and berry stripe pique polo

  • Customer also reviewed:
  • Classic fit non-iron twill grid check royal blue shirt
  • Classic fit non-iron Prince of Wales yellow and royal blue shirt

Very efficient.

No Comment
20-Apr

Slim fit non-iron poplin short sleeve navy check shirt

  • Customer also reviewed:
  • Slim fit poplin short sleeve sky blue and red check shirt
  • Slim fit white short sleeve washed Oxford shirt

good products. Excellent service

No Comment
20-Apr

Women's semi-fitted pink and white abstract floral print shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve pink and green check shirt
  • Green and navy stripe pique long sleeve polo
  • etc.

I have used Tyrwhitt's several times in recent months and have been very impressed. The quality is outstanding and I can't wait until I need to buy more shirts!

No Comment
20-Apr

Stone slim fit flat front non-iron chinos

  • Customer also reviewed:
  • Navy and pink knot cufflinks
  • Navy and orange knot cufflinks
  • etc.

all depends on how easy it will be to return the items... as they do not fit.

Read more


There are a number of ways you can return items to us. They can either be returned to any one of our stores or you can return them to our warehouse using the online Hermes return service or Royal Mail. You have up to 6 months from the day you receive your items to return them for either a refund or exchange.

20-Apr

Navy classic fit single pleat chinos

  • Customer also reviewed:
  • Airforce blue classic fit single pleat chinos

Charles Tyrwhitt somehow sent my parcel to the wrong address!!! They quickly corrected their mistake but their system registers it as I sent back the items. They don't have a tick box for "Their mistake - sent to the wrong address". Thus management don't know that they have a checking addition they need to add to their procedures.

Read more
No Comment
20-Apr

Classic fit non-iron herringbone grey shirt

  • Customer also reviewed:
  • Classic fit small gingham sky blue shirt
  • Classic fit non-iron Prince of Wales blue and gold shirt

Service was very good

No Comment
20-Apr

Charcoal classic fit single pleat chinos

  • Customer also reviewed:
  • Marine blue classic fit single pleat chinos

1st time that I had ordered from you and cannot fault your service at all.

No Comment
20-Apr

Classic fit sky blue stripe washed Oxford shirt

  • Customer also reviewed:
  • Classic fit sky blue plain washed Oxford shirt
  • Classic fit two colour check pink & blue shirt

Order processed without delay and kept informed at every stage. Very Happy with Service.

No Comment
20-Apr

Slim fit poplin navy check shirt

  • Customer also reviewed:
  • Slim fit poplin navy and yellow check shirt
  • Slim fit poplin sky blue and red check shirt
  • etc.

Although the service from CT was its usual high standard, I am afraid that Hermes badly let you down. Their delivery was extremely poor; it took them three attempts to deliver it and it took me three days of waiting for it to arrive at a reasonable time. You (CT) need to swiftly review your relationship with (Hermes) your delivery company.

Read more


Hermes' delivery service is usually very reliable, in fact we have seen figures proving they deliver over 95% of their parcels on time and without issue. I am very sorry that your delivery did not live up to their normally high standards.