Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 354996 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
26-Jun

Slim fit non-iron poplin short sleeve raspberry gingham shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin navy gingham shirt
  • Slim fit poplin navy and yellow check shirt
  • etc.

Excellent Service as usual and shirts that I know I can rely on

No Comment
26-Jun

Classic fit non-iron imperial weave white shirt

I have always had a very good service and shirts etc from Charles Tyrwhitt

Read more
No Comment
26-Jun

Navy cotton cashmere v-neck jumper

From order to delivery everything went smoothly; as I have come to expect. Kept advised at each stage and item arrived well packaged

No Comment
26-Jun

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron twill blue shirt

Brilliant as usual.

No Comment
26-Jun

Classic fit non-iron poplin black shirt

  • Customer also reviewed:
  • Classic fit non-iron imperial weave blue shirt
  • Classic fit non-iron poplin red gingham shirt
  • etc.

Delivered early and perfect fit for alterations as usual!

No Comment
26-Jun

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales yellow and royal blue shirt

There was a delay in sending one of the shirts (yellow and blue) but it was handled well.

No Comment
26-Jun

Classic fit short sleeve orange and blue check shirt

  • Customer also reviewed:
  • Classic fit poplin navy check shirt

Lost by courier

Read more

A full refund has been issued for the missing order, as requested, and again I do apologise for the original package going missing while in transit. Thank you for taking the time to speak with us directly and this rare incident has been raised with the couriers to ensure the service improves moving forwards.

26-Jun

Classic fit white short sleeve washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron Oxford chambray gingham blue shirt
  • Classic fit non-iron poplin green and navy check shirt
  • etc.

Service excellent as usual,one thing the company could do would be to make a pdf available of the latest brochure as I could not find a shirt I wanted online I had seen in the brochure.

No Comment
26-Jun

Extra slim fit non-iron Oxford chambray gingham blue shirt

Relatively quick delivery, although could be quicker / cheaper.

No Comment
26-Jun

Classic fit non-iron honeycomb pink shirt

  • Customer also reviewed:
  • Classic fit non-iron herringbone lilac shirt
  • Classic fit Egyptian cotton textured stripe pink shirt
  • etc.

excellent as always

No Comment
26-Jun

Classic fit sky blue stripe washed Oxford shirt

  • Customer also reviewed:
  • Classic fit blue and pink check washed Oxford shirt
  • Navy pique polo

Website very good and follow up emails instructive

No Comment
26-Jun

Black Montagu Chelsea boots

  • Customer also reviewed:
  • Indigo pique polo

Quick delivery

No Comment
26-Jun

Slim fit non-iron twill grey shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin cream shirt
  • Slim fit non-iron poplin light pink shirt
  • etc.

Could not be easier. Superb service.

No Comment
26-Jun

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin sky blue shirt
  • Red round cufflinks
  • etc.

Easy to order - kept up to speed on delivery - good quality clothes as ever!

No Comment
26-Jun

Magenta silk English luxury geometric tie

  • Customer also reviewed:
  • Classic fit non-iron bengal stripe short sleeve sky shirt
  • Classic fit Egyptian cotton diamond texture sky blue shirt

Never fails to deliver impeccable service.

No Comment
26-Jun

Slim fit poplin navy and yellow check shirt

  • Customer also reviewed:
  • Slim fit green and blue check shirt
  • Slim fit dobby blue and white check textured shirt
  • etc.

I regularly buy from CT UK. The shirts were delivered on time and the packaging was very good. Very happy with the purchase.

No Comment
26-Jun

Classic fit non-iron royal Panama white shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin sky blue stripe shirt
  • Classic fit non-iron poplin white shirt

The excellent service was marred by poor delivery performance by Hermes, although mitigated by excellent customer telephone service which managed the solution.

No Comment
26-Jun

Classic fit blue washed Oxford shirt

Delivery service good.
Good price

No Comment
26-Jun

Navy Trevone suede chukka boot

Very prompt.

No Comment
26-Jun

Classic fit non-iron twill mid blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill lilac shirt
  • Classic fit non-iron Prince of Wales check pink and blue shirt
  • etc.

The usual excellent products and service.

No Comment
26-Jun

Navy and gold silk classic double stripe tie

  • Customer also reviewed:
  • Grey birdseye socks

Delivered on time

No Comment
26-Jun

Sky blue and white birds eye polo

  • Customer also reviewed:
  • Berry Oxford polo

Good products, fast delivery

No Comment
26-Jun

Classic fit non-iron poplin short sleeve sky blue gingham shirt

  • Customer also reviewed:
  • Coral and white stripe pique polo

Quick and easy and appreciated the voucher

No Comment
26-Jun

Black classic fit peak lapel tuxedo jacket

  • Customer also reviewed:
  • Black classic fit tuxedo trousers

I must have sent and received about 15 - 20 emails over the course of 5 weeks chasing delivery of this suit. When we came really close to the deadline for a ball I was attending I had to advise you that the trousers could be altered before the Jacket came into stock to save time when you should have thought of this yourselves. I also had to suggest a quicker delivery service - again something you should have thought of yourselves. Communication from you as to when the suit would arrive was at times contradictory.

Read more

Please accept my apologies for the suit jacket being temporarily out of stock when placing your order, and also that the date we expected to receive new stock from the suppliers changed unexpectedly. Your experience definitely isn’t typical of shopping with us and the points discussed will be taken on board accordingly. It's frustrating for us that we were unable to resolve this for you much sooner. I do hope however that once the tuxedo suit was received, you looked very dapper indeed for your ball!
26-Jun

Classic fit business casual non iron button-down royal blue shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin navy gingham shirt
  • Classic fit non-iron Prince of Wales blue and gold shirt

Excellent shirts, good fit, good choice of fabric and non-iron as well - plus speedy delivery and good prices.

No Comment