We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Excellent Service as usual and shirts that I know I can rely on
I have always had a very good service and shirts etc from Charles Tyrwhitt
From order to delivery everything went smoothly; as I have come to expect. Kept advised at each stage and item arrived well packaged
Brilliant as usual.
Delivered early and perfect fit for alterations as usual!
There was a delay in sending one of the shirts (yellow and blue) but it was handled well.
Lost by courier
Service excellent as usual,one thing the company could do would be to make a pdf available of the latest brochure as I could not find a shirt I wanted online I had seen in the brochure.
Relatively quick delivery, although could be quicker / cheaper.
excellent as always
Website very good and follow up emails instructive
Could not be easier. Superb service.
Easy to order - kept up to speed on delivery - good quality clothes as ever!
Never fails to deliver impeccable service.
I regularly buy from CT UK. The shirts were delivered on time and the packaging was very good. Very happy with the purchase.
The excellent service was marred by poor delivery performance by Hermes, although mitigated by excellent customer telephone service which managed the solution.
Delivery service good.
The usual excellent products and service.
Delivered on time
Good products, fast delivery
Quick and easy and appreciated the voucher
I must have sent and received about 15 - 20 emails over the course of 5 weeks chasing delivery of this suit. When we came really close to the deadline for a ball I was attending I had to advise you that the trousers could be altered before the Jacket came into stock to save time when you should have thought of this yourselves. I also had to suggest a quicker delivery service - again something you should have thought of yourselves. Communication from you as to when the suit would arrive was at times contradictory.
Excellent shirts, good fit, good choice of fabric and non-iron as well - plus speedy delivery and good prices.