We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Very swift delivery
Exellent. Very helpful lady who resolved exchnage of slimfit shirt for another one in a classic fit.
ordered thurs delivered mon
Website could do with refinement.
Rather long delivery time in this day and age when we, unfairly, expect everything the next day but great service any way.
Very quick delivery
One wrong shirt sent but replaced quickly without fuss.
Fast delivery, no problem
Good quality product
Fast and efficient service.
simple to order online and reasonably quick delivery.
From start to finish outstanding customer service
As always a quick and efficient service.
Very easy to order no hassle!
Efficient and quick
Fast deliver, accurate order, great shirts
Easy to order & prompt service.
Always a reliable service - thank you!
Very good handling of a case with an unusually poor product.
Item received prior to scheduled delivery date.
A first class service and good customer service
Also good quality goods
Appreciate the way my case was handled, and
rapid and reliable
The delivery was fast, Items were perfect and fitted exactly.
I have to question the level of quality control of Charles Trywhitt on line services. The first suit was returned as the quality of cut was very poor relative to normal standards. I then opted to order a more expensive (luxury) Serge Suit in blue. What was sent was a grey jacket and blue trousers. The jacket label said Blue but is was clearly grey! No apparent level of quality or care at the point of dispatch!
The suit was returned the next day.
Ordering and website is excellent but continue to be a bit frustrated by Hermes your courier service.
As usual first class service provided
I received excellent service from Charles Tyrwhitt
Fantastic customer service
Good website easy to navigate clear instructions
Always top dollar.
Speed of service as usual
Very good service
As usual good service
Very efficient service from placing of order to delivery of goods
fast service, always excellent customer service
Online orders usally ok. However telephone service very poor. Messed up an order. Still waiting for the correct order. Also no email to confirm amendments to order.
Arrived in good time, order process was easy and products were as specified.
used tel service to arrange exchange because i had bought using special offfer discount and could not find out how to carry over discount when i had to exchange. tel service was first class
Excellent service, straightforward order process and rapid delivery. Always a pleasure to shop with you.
Ordered online, speedy delivery, product exactly as described and pictured on the site.
very pleased with speed of delivery
Good value and fast delivery