We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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the returned service through Hermes worked well.
I first ordered these chinos order reference wuk02188361 in size 384 and returned them and reordered size 404, I was disappointed to find the price had changed a day later. My original order cost was £35.20 per pair ordered on 12/03/17. The reorder cost was £40.00 per pair ordered on 15/03/17. i am however happy with the quality and fit.
Incredibly quick turn round time
Good quality, speedy delivery
fast efficient service
Good next day service which of course negated any discount advantage.
I overordered but goods were accepted back with no quibbles whatsoever.
A great service.
One item was out of stock so had a 3 week wait.
Delivery quick, as expected. Site shopping easy.
very speedy delivery
Very good service, including the returns process.
Very good - informed about out of stock, and then delivered earlier than expected.
Excellent product and service
Second delivery went astray but good recovery
Fast dispatch and equally fast refund for previous item. No problem.
Used them a few times now and they never fail to deliver exceptional service.
very pleased with the service
Delivered to wrong address and then when I called to enquire no one got back to me.
Quick delivery and those items that were not in stock came through without a hitch. Great value and great quality!
Very good, quick delivery, easy returns and a good range of smart, smart casual wear.
It is a most excellent service with no negatives for me.
Standard customer service
Very good communication.
Always quick and easy to order.
Getting to many of these feedback requests
Great service, fast delivery.
The order arrived really quickly and was packaged well. The best feature is the option to specify a "safe space" for the courier, so that you don't need to be in at the delivery time. This sets CT apart from most other retailers.
Forgot to email about delay
OVERALL SERVICE WAS VERY GOOD
Quick delivery and well packaged
Swift and efficient as usual. Thank you.
Slower delivery than it used to be
Prompt service, no fuss28-Mar-2017Good reputation hence would expect quality service and gRments
Almost as easy as going to a shop and picking up the shirt.
Nothing. Absolutely fine.
Great service and fantastic returns policy.
Very prompt and hassle free service excellent quality shirts
Prompt and efficient service, as always from CT.
As per normal we received an outstanding service. The delivery arrived in 24hrs of ordering on standard delivery.
Easy to use web site. Prompt delivery. Goods were well presented and correct as ordered.