Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 340649 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
10 Minute(s) ago

Classic fit sky blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit white plain washed Oxford shirt

Also excellent.

No Comment
14 Minute(s) ago

Slim fit semi-cutaway collar textured gingham sky blue shirt

  • Customer also reviewed:
  • Slim fit semi-cutaway collar textured gingham lilac shirt

EXPENSIVE POSTAGE AND TOOK A LONG TIME TO ARRIVE.

No Comment
36 Minute(s) ago

Extra slim fit non-iron poplin blue and white stripe shirt

Very helpful customer service and prompt refund of money - as a result I bought another shirt!

No Comment
1 Hour(s) ago

Wine classic fit flat front chinos

  • Customer also reviewed:
  • Camel classic fit flat front chinos

Great service,prompt delivery,well packaged.

No Comment
1 Hour(s) ago

Slim fit non-iron windowpane check brown shirt

Good service, well packed without lots of pins to remove.

No Comment
1 Hour(s) ago

Slim fit extreme cutaway collar end-on-end sky blue shirt

The delivery service Hermes claimed to have attempted to deliver the ordered goods when they did not. Not happy about ordering again when there are significant probity issues with your chosen courier. Will continue to buy from store but not online.

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No Comment
1 Hour(s) ago

Women's semi-fitted navy quilted coat

Very fast

No Comment
2 Hour(s) ago

Wine and white stripe long sleeve rugby shirt

  • Customer also reviewed:
  • Classic fit red and grey check heather shirt
  • Classic fit grey and sky blue check heather shirt
  • etc.

Everything but the navy and grey shirt arrived shortly after I placed the order. That shirt was back ordered and didn't ship until early January 2017. However, the order never arrived!!! I contacted Charles Tyrwhitt twice and was sent a replacement. Their delivery company, Hermes, leaves a lot to be desired! The shipment which did arrive was via Parcel Force.

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No Comment
2 Hour(s) ago

Navy silk classic textured dash tie

  • Customer also reviewed:
  • Navy and magenta silk classic spot tie

No Comment
2 Hour(s) ago

Slim fit white plain washed Oxford shirt

  • Customer also reviewed:
  • Slim fit sky blue plain washed Oxford shirt
  • Slim fit berry check washed Oxford shirt
  • etc.

Very good, exactly as expected

No Comment
2 Hour(s) ago

Classic fit sky blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron windowpane check indigo shirt

Good, no issues.... they do what they say...

No Comment
2 Hour(s) ago

Light brown extra slim fit flat front chinos

Easy to order and was delivered very quickly

No Comment
2 Hour(s) ago

Slim fit navy double breasted wool blazer

Excellent service, I would use this company again.

No Comment
2 Hour(s) ago

Classic fit non-iron poplin sky blue check shirt

  • Customer also reviewed:
  • Classic fit sky blue plain washed Oxford shirt

Excellent products at very good prices

No Comment
2 Hour(s) ago

Indigo merino cotton crew neck jumper

  • Customer also reviewed:
  • Copper merino cotton crew neck jumper
  • Charcoal merino cotton crew neck jumper

As always, service was first rate

No Comment
3 Hour(s) ago

Green and navy stripe pique long sleeve polo

CT sell a good product at a competitive price I have always been satisfied with both the product and delivery.

No Comment
3 Hour(s) ago

Navy Made in England Harrington jacket

Again the delivery was very quick

No Comment
3 Hour(s) ago

Classic fit red and grey check heather shirt

As always, delighted with the service you provide

No Comment
3 Hour(s) ago

Classic fit button-down collar non-iron business casual light pink shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual sky blue shirt
  • Classic fit semi-cutaway collar business casual chambray denim blue shirt
  • etc.

Excellent shirts and delivery service, as always.

No Comment
3 Hour(s) ago

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron triangle textured royal blue shirt
  • Classic fit Prince of Wales basketweave sky blue shirt
  • etc.

The wrong fit POW shirt was included with my order so when I told you this a replacement was sent out the next day. I was able to return the incorrect delivery via Doddle but I felt a bit aggrieved having to pay the (admittedly small) return fee of £2.80 when the oversight was not my fault.

No Comment
4 Hour(s) ago

Slim fit button-down collar non-iron business casual sky blue shirt

  • Customer also reviewed:
  • Slim fit button-down collar non-iron business casual light pink shirt
  • Extra slim fit non-iron twill sky blue shirt

Extremely efficient with excellent products and great value

No Comment
4 Hour(s) ago

Slim fit wing collar luxury marcella white evening shirt

  • Customer also reviewed:
  • Slim fit Egyptian cotton textured stripe sky blue shirt
  • Slim fit Egyptian cotton textured stripe lilac shirt
  • etc.

Disappointed one item out of stock which was the one I needed and only arrived a month later. Should have showed this on the website when ordering and given me the choice - I would not have proceeded and ordered elsewhere. Too late before 1st shipment came to realise this item was not available.

No Comment
4 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin sky blue check shirt
  • Slim fit non-iron bengal stripe sky blue shirt
  • etc.

I would normally say excellent but last order one size to big and other totaly wrong shirt

No Comment
4 Hour(s) ago

Extra slim fit Egyptian cotton cavalry twill white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • Extra slim fit non-iron Prince of Wales blue and gold shirt
  • etc.

As per usual, efficient, pleasant staff. Phones answered promptly and attention to detail, they listen.
Thank you for the continued pleasure in shopping with you.

No Comment
4 Hour(s) ago

Navy roll neck merino wool jumper

Qick delivery

No Comment
4 Hour(s) ago

Slim fit non-iron poplin sky blue check shirt

  • Customer also reviewed:
  • Slim fit blue washed Oxford shirt

easy online service good information about sizing etc

No Comment
4 Hour(s) ago

Union Jack umbrella

Easy to use and quick. Couldn't ask for more.

No Comment
5 Hour(s) ago

Beige classic fit jumbo cord trouser

Prompt and efficient service

No Comment
5 Hour(s) ago

Women's semi-fitted cotton pintuck white shirt

Latest

Online easy and quick. Staff in shop helpful.

16-Jan-2017
Unfortunately our recent purchases have not been at the usual standard we have come to expect from Tyrwhitt. Shop and online staff did their best to apologize and put things right, but we would prefer to have perfect goods supplied in the first instance, and not have to go to the bother of returning items. A replacement sweater sent to my husband when the original was faulty also had a flaw, but I could not face making a further complaint, so I repaired the garment.
This is a first and we sincerely hope any future purchases give first rate satisfaction straight away..

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No Comment
5 Hour(s) ago

Charcoal slim fit twill business suit trousers

  • Customer also reviewed:
  • Slim fit Pima cotton double-faced white shirt
  • Slim fit Pima cotton herringbone white shirt

One shirt IN STOCK online then told that the dispatch was TBC - phoned customer service 11 days later and told that my order had been cancelled and NOTHING had been said to me about this. Very little apology made about it.

Delivery box completely bashed to pieces shirt inside tossed about and creased as a result.

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No Comment
5 Hour(s) ago

Black and brown reversible belt

  • Customer also reviewed:
  • Classic fit non-iron poplin navy check shirt
  • Classic fit non-iron twill off-white shirt

Not received

No Comment
5 Hour(s) ago

Extra slim fit non-iron bengal stripe navy shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill sky blue shirt
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • etc.

PLEASE OPEN A SHOP IN BELFAST NORTHERN IRELAND

No Comment
5 Hour(s) ago

St Andrews Cross enamel cufflinks

  • Customer also reviewed:
  • Slim fit non-iron poplin blue and orange check shirt
  • Women's semi-fitted navy and cream abstract block print blouse

Always well presented, packaged and delivered quickly. Easy to use website and no hassle return service.

No Comment
5 Hour(s) ago

Navy merino wool crew neck jumper

  • Customer also reviewed:
  • Black merino wool crew neck jumper
  • Camel classic fit flat front chinos
  • etc.

Good quality as expected from Charles Tyrwhitt. Quick despatch by the supplier. On order one item marked for delivery after Christmas, this did arrive well within the stated time scale so Thank you. Hermes delivery not impressive.

No Comment
5 Hour(s) ago

Classic fit denim blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit mid-blue dobby spot shirt
  • Classic fit blue and pink pentagon print shirt
  • etc.

Great prices for well made, proper quality casual shirts.

No Comment
6 Hour(s) ago

Slim fit non-iron poplin short sleeve navy check shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin short sleeve raspberry check shirt
  • Slim fit sky blue short sleeve washed Oxford shirt

excelent and speedy sevice again

No Comment
6 Hour(s) ago

Classic fit non-iron honeycomb sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron square textured mid blue shirt

Excellent

No Comment
6 Hour(s) ago

Classic fit Oxford white shirt

  • Customer also reviewed:
  • Slim fit red and grey check heather shirt
  • Classic fit blue washed Oxford shirt
  • etc.

Very happy with the service

No Comment
6 Hour(s) ago

Extra slim fit cutaway collar non-iron twill pink shirt

  • Customer also reviewed:
  • Extra slim fit non-iron puppytooth sky blue shirt
  • Extra slim fit non-iron twill off-white plain shirt
  • etc.

Very good

No Comment
6 Hour(s) ago

Classic fit Prince of Wales blue shirt

  • Customer also reviewed:
  • Classic fit Egyptian cotton textured stripe lilac shirt
  • Classic fit non-iron puppytooth lilac shirt
  • etc.

Excellent quality products and good customer service. An easy to use website with good information. Makes buying a pleasure.

No Comment
6 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill sky blue shirt

very quick and efficient

No Comment
6 Hour(s) ago

Slim fit non-iron Oxford gingham navy shirt

  • Customer also reviewed:
  • Slim fit non-iron windowpane check sky blue shirt
  • Slim fit navy and berry tattersall washed Oxford shirt
  • etc.

Great quick service

No Comment
6 Hour(s) ago

Classic fit denim blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit berry check brushed dobby shirt

Helpful

No Comment
6 Hour(s) ago

Multi chunky sock gift box

I have always previously had a good service from you over many years but see below.

No Comment
7 Hour(s) ago

Slim fit non-iron poplin sky blue check shirt

  • Customer also reviewed:
  • Slim fit navy and berry tattersall washed Oxford shirt
  • Slim fit non-iron poplin blue and orange check shirt

Very prompt and efficient.

No Comment
7 Hour(s) ago

Women's navy and white breton stripe boat neck cotton jersey top

  • Customer also reviewed:
  • Women's green and white breton stripe boat neck cotton jersey top
  • Women's navy and white spot printed knot detail jersey top

Easy to use and quick delivery.

No Comment
7 Hour(s) ago

Navy merino wool waistcoat

Latest

Good delivery service - availability details not as accurate


16-Jan-2017
OK brand - good product that I wanted

Read more
No Comment
7 Hour(s) ago

Camel slim fit flat front chinos

Always on time and reliable

No Comment
7 Hour(s) ago

Classic fit button-down collar non-iron business casual white shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual light pink shirt
  • Classic fit button-down collar non-iron business casual sky blue shirt

Excellent,All delivered asap with Out of stock item despatched when back in, Top quality service from start to finish.

No Comment
7 Hour(s) ago

Red cashmere v-neck jumper

no problems with anything at all!

No Comment