Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 346567 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
37 Minute(s) ago

Slim fit Egyptian cotton diamond texture white shirt

Order was easy

No Comment
1 Hour(s) ago

Classic fit cutaway collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill mid blue shirt
  • Classic fit non-iron herringbone grey shirt
  • etc.

Keep coming back for more cant beat the quality and fit and keep up the 4 for 100 cracking value

No Comment
3 Hour(s) ago

Women's semi-fitted light pink and white spot print Oxford shirt

  • Customer also reviewed:
  • Women's semi-fitted non-iron cotton puppytooth pink shirt

Choosing and ordering my items was really easy followed up by a fast, efficient and informative delivery service

Read more
No Comment
3 Hour(s) ago

Women's semi-fitted floral white essential shirt

delivered at safe place as requested

No Comment
3 Hour(s) ago

Extra slim fit semi-cutaway collar business casual oval dobby navy blue and white shirt

  • Customer also reviewed:
  • Extra slim fit semi-cutaway collar business casual textured royal blue shirt

Easy web site, well designed. Fast delivery with the important option of delivery without signature. Excellent offers of 4 shirts for £100 with added discounts and free delivery gets me every time. A quality shirt like this would cost double anywhere else.

Read more
No Comment
3 Hour(s) ago

Slim fit white plain washed Oxford shirt

  • Customer also reviewed:
  • Navy silk classic Prince of Wales tie

Delivery driver tried to deliver to work premises at 8.45pm then package goes missing; replacement tie out of stock

No Comment
3 Hour(s) ago

Navy merino wool v-neck jumper

  • Customer also reviewed:
  • Slim fit non-iron twill grid check royal blue shirt
  • Slim fit blue washed Oxford shirt
  • etc.

Superb service, communication and delivery

No Comment
3 Hour(s) ago

Stone trench coat

Always good service

No Comment
3 Hour(s) ago

Classic fit non-iron twill lilac shirt

  • Customer also reviewed:
  • Slim fit non iron imperial weave lilac shirt
  • Classic fit magenta stripe washed Oxford shirt
  • etc.

Easy to order, supplied regular delivery dates for items not in stock. Fantastic service.

No Comment
4 Hour(s) ago

Slim fit non-iron Oxford gingham mid green shirt

  • Customer also reviewed:
  • Slim fit magenta stripe washed Oxford shirt
  • Slim fit blue and pink check washed Oxford shirt
  • etc.

Delivered as requested in good condition

No Comment
5 Hour(s) ago

Indigo pique polo

  • Customer also reviewed:
  • Navy pique polo

Timely

No Comment
5 Hour(s) ago

Classic fit bengal stripe lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron twill stripe white and sky blue shirt
  • Classic fit non iron short sleeve pinpoint stripe pink shirt
  • etc.

Very quick return of goods once ordered.

No Comment
6 Hour(s) ago

Slim fit twill grid check green shirt

Great service as always and prompt delivery

No Comment
6 Hour(s) ago

Slim fit luxury marcella white evening shirt

Fine, no problem

No Comment
7 Hour(s) ago

Extra slim fit cutaway collar non-iron twill white shirt

Happy with the prompt service , and online sizing guide

No Comment
7 Hour(s) ago

Slim fit non iron imperial weave blue shirt

  • Customer also reviewed:
  • Slim fit non iron imperial weave white shirt
  • Slim fit non-iron twill white shirt
  • etc.

very good

No Comment
7 Hour(s) ago

Classic fit button down non-iron twill grid check navy shirt

delivery as promised

No Comment
8 Hour(s) ago

Navy jacquard button neck jumper

  • Customer also reviewed:
  • Khaki jacquard button neck jumper
  • Blue jacquard button neck jumper

Great products at good prices.

No Comment
8 Hour(s) ago

Marine blue classic fit flat front non-iron chinos

  • Customer also reviewed:
  • Olive green classic fit flat front non-iron chinos

Good delivery and return system

Read more
No Comment
8 Hour(s) ago

Fuchsia merino crew neck jumper

  • Customer also reviewed:
  • Teal merino crew neck jumper

Been happy with service up till now, but have been let down over stated delivery dates on last order.

No Comment
9 Hour(s) ago

Classic fit luxury marcella white evening shirt

  • Customer also reviewed:
  • Black wool rich 3 pack socks

Friendly helpful staff and very good quality shurts

No Comment
9 Hour(s) ago

Classic fit non-iron black shirt

  • Customer also reviewed:
  • Classic fit non-iron Bengal stripe red shirt
  • Classic fit button-down collar non-iron business casual sky blue and white striped shirt
  • etc.

Overall service was excellent. Two of my items were out of stock and arrived well before the expected delivery date. All e mails received regarding delivery were absolutely exact as to timing.

No Comment
10 Hour(s) ago

Yellow cotton cashmere v-neck jumper

  • Customer also reviewed:
  • Indigo cotton cashmere v-neck jumper

Have used CT for a number of years now and always found their service to be spot on. Products I have bought are good value and of good quality

No Comment
11 Hour(s) ago

Slim fit cutaway collar non-iron twill white shirt

Great people to deal with and great products
Danny Trinder

No Comment
11 Hour(s) ago

Classic fit non-iron Oxford royal blue bengal stripe shirt

  • Customer also reviewed:
  • Classic fit blue and pink check washed Oxford shirt

Arrived on time as stated

No Comment
11 Hour(s) ago

Classic fit non-iron gingham yellow and sky blue shirt

Swift delivery.

No Comment
11 Hour(s) ago

Navy and blue slim fit puppytooth trousers

  • Customer also reviewed:
  • Multi jersey 3 pack trunks

A wonderful pleasant shopping experience as always

No Comment
12 Hour(s) ago

Charcoal classic fit twill business suit trousers

  • Customer also reviewed:
  • Charcoal slim fit twill business suit jacket
  • Black jersey 3 pack trunks
  • etc.

Big fan of CT - great products, good customer service (available 24/7), good website and loyalty to prior customers by way of offers.

No Comment
12 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin white shirt

Excellent service

No Comment
12 Hour(s) ago

Classic fit non-iron poplin short sleeve raspberry check shirt

  • Customer also reviewed:
  • Classic fit non-iron Oxford gingham mid green shirt
  • Classic fit non-iron poplin short sleeve sky blue check shirt

Products as ordered , excellent service & delivery

No Comment
13 Hour(s) ago

Women's semi fitted corded lace navy shirt

Helpful staff on the phone.

No Comment
13 Hour(s) ago

Classic fit poplin short sleeve navy and yellow check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve sky blue and red check shirt

On finding I had clicked on the wrong size due to a error I contacted customer service who talked me through the return process. The upshot was that I was told that the Yellow shirt was out of stock in xxx l . I was happy to have another red one in xxx l and was told the replacement would be sent once my return was received.
I now find I can only have a voucher not the shirt.

Read more
No Comment
13 Hour(s) ago

Slim fit cutaway collar non iron bold stripe blue shirt

  • Customer also reviewed:
  • Slim fit Prince of Wales blue shirt
  • Navy silk classic puppytooth tie

Very good service

No Comment
14 Hour(s) ago

Denim blue long sleeve polo

  • Customer also reviewed:
  • Indigo pique long sleeve polo

items arrived on time

No Comment
14 Hour(s) ago

Slim fit non-iron poplin navy check shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin sky blue check shirt
  • Slim fit non-iron windowpane check white and navy shirt

No Comment
14 Hour(s) ago

Slim fit small gingham navy shirt

Disappointing service from Hermes after being given delivery date and parcel tracking it took 2 phone calls and 1 week to receive some nonsense about incomplete address !!! Shirt was a gift so panicking that it would not arrive sort the delivery out and it would have been a good shopping online experience

Read more
No Comment
14 Hour(s) ago

Classic fit non-iron black shirt

Excellent service

No Comment
14 Hour(s) ago

Slim fit semi-cutaway collar luxury twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron bengal stripe navy shirt
  • Slim fit cutaway collar non-iron herringbone light pink shirt
  • etc.

Took two attempts to get a refund. First time one guy said he'd sort it and didn't.

No Comment
14 Hour(s) ago

Classic fit non-iron poplin white shirt

Very good and efficient service, thank you.

No Comment
14 Hour(s) ago

Women's semi-fitted non-iron feather print shirt

  • Customer also reviewed:
  • Women's semi-fitted light pink and white spot print Oxford shirt

Excellent service

No Comment
14 Hour(s) ago

Classic fit poplin pink and green check shirt

Fast delivery

No Comment
14 Hour(s) ago

Slim fit non-iron poplin red check shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin navy check shirt

very quick service

No Comment
15 Hour(s) ago

Slim fit non-iron poplin cream shirt

  • Customer also reviewed:
  • Slim fit non iron imperial weave white shirt
  • Black silk classic plain tie

Nil

No Comment
15 Hour(s) ago

Chalk extra slim fit flat front chinos

  • Customer also reviewed:
  • Black small spot socks
  • Dark blue ribbed cotton rich socks
  • etc.

Delivered without delay

Read more
No Comment
15 Hour(s) ago

Classic fit non iron poplin light pink shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin white shirt
  • Classic fit non-iron bengal stripe navy shirt
  • etc.

Excellent

No Comment
15 Hour(s) ago

Silver merino wool cardigan

  • Customer also reviewed:
  • Green merino wool cardigan

Was really easy to pay and the delivery was on time and the items arrived in perfect condition.

No Comment
15 Hour(s) ago

Navy merino wool crew neck jumper

  • Customer also reviewed:
  • Slim fit button-down collar non-iron business casual royal blue check shirt
  • Slim fit small gingham sky blue shirt
  • etc.

Good products by delivery charges are unjust. I spent £160+ and still had to pay £4.95 delivery + £2.80 to return. Nearly £8 is robbery. Would suggest free delivery over £50 or £100. Would be reluctant to order again due to these charges.

Read more

I do apologise for any disappointment caused and thank you for writing to us! The reason we don’t offer postage or a returns service for ‘free’ as standard is that the cost of doing so has to be covered elsewhere and, more than likely, this leads to artificially increased item prices – unlike a lot of other companies, our preference is to be upfront regarding how our pricing works. Exchange orders are sent without any additional postage costs to pay though and we’ll take your comments into consideration in the meantime.

15 Hour(s) ago

Classic fit poplin short sleeve navy and yellow check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve pink and green check shirt
  • Dark pink stripe pique polo
  • etc.

very good quality good size and fit

No Comment
15 Hour(s) ago

Slim fit white plain washed Oxford shirt

Service from start to finish was impeccable

No Comment
15 Hour(s) ago

Black slim fit peak lapel tuxedo jacket

  • Customer also reviewed:
  • Slim fit wing collar luxury marcella white evening shirt
  • Black slim fit tuxedo trousers

Always first class service

No Comment
15 Hour(s) ago

Navy classic fit flat front non-iron chinos

Never anything less than excellent customer service and speedy delivery

No Comment
15 Hour(s) ago

Dark red pique polo

  • Customer also reviewed:
  • Navy and green stripe pique long sleeve polo

Fast efficient service as always

No Comment
16 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit cutaway collar Egyptian cotton textured stripe royal blue shirt
  • Navy and white silk classic Fleur-de-Lys tie
  • etc.

Good website and quick delivery.

No Comment
16 Hour(s) ago

Slim fit cutaway collar non-iron herringbone lilac shirt

As always efficient and timeous delivery

No Comment
16 Hour(s) ago

Slim fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Slim fit Oxford white shirt
  • Slim fit check red & blue shirt
  • etc.

Outstanding, quick delivery and great products

No Comment
16 Hour(s) ago

Navy button neck merino wool jumper

  • Customer also reviewed:
  • Charcoal button neck merino wool jumper

Ordered my goods online - website good and easy to use as ever. Delivery prompt and very good delivery tracking service through Hermes. Marketing messaging at just the right frequency and always well put together with motivating offers

Read more
No Comment
16 Hour(s) ago

Olive pique polo

  • Customer also reviewed:
  • Berry pique polo

Delivery prompt

No Comment
16 Hour(s) ago

Extra slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • Extra slim fit non-iron royal Panama white shirt

Easy to use website and speedy delivery

No Comment
16 Hour(s) ago

Classic fit green and navy check brushed dobby shirt

As always

No Comment
16 Hour(s) ago

Classic fit non-iron windowpane check white and navy shirt

  • Customer also reviewed:
  • Classic fit non-iron windowpane check sky blue shirt
  • Classic fit non-iron gingham coral and blue shirt
  • etc.

Arrived earlier than expected

No Comment
16 Hour(s) ago

Grey slim fit flat front non-iron chinos

Delivery times have slipped a bit

No Comment
16 Hour(s) ago

Charcoal classic fit flat front chinos

  • Customer also reviewed:
  • Navy classic fit flat front chinos

Fast delivery

Read more
No Comment
17 Hour(s) ago

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit sky blue washed Oxford shirt

More offers please

No Comment
21 Hour(s) ago

Navy merino wool v-neck jumper

  • Customer also reviewed:
  • Teal merino wool v-neck jumper

Excellent quick service and presentation

No Comment
22 Hour(s) ago

Slim fit non iron imperial weave blue shirt

  • Customer also reviewed:
  • Slim fit white washed textured shirt
  • Slim fit semi-cutaway collar business casual blue and red spot print shirt

Excellent service and choice .

No Comment
24 Hour(s) ago

Marine blue classic fit flat front non-iron chinos

  • Customer also reviewed:
  • Grey slim fit flat front non-iron chinos
  • Marine blue slim fit flat front non-iron chinos
  • etc.

Excellent service, easy to use website and prompt deliver - as always

No Comment
25 Hour(s) ago

Extra slim fit small gingham navy shirt

Fast and efficient

No Comment
25 Hour(s) ago

Classic fit pink washed textured shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual textured royal blue shirt

Great

No Comment
25 Hour(s) ago

Navy classic fit flat front non-iron chinos

  • Customer also reviewed:
  • Tan classic fit flat front non-iron chinos

Fine

No Comment
26 Hour(s) ago

Slim fit Pima cotton herringbone white shirt

  • Customer also reviewed:
  • Pink and sky dot 2 pack boxers

Easy ordering, prompt delivery and no quibble returns if needed

No Comment
26 Hour(s) ago

Classic fit non-iron poplin lilac stripe shirt

Quick

No Comment
27 Hour(s) ago

Classic fit magenta stripe washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron twill grid check royal blue shirt
  • Classic fit blue washed Oxford shirt

All went very quickly, no hitches

No Comment
27 Hour(s) ago

Slim fit non-iron Prince of Wales yellow and royal blue shirt

  • Customer also reviewed:
  • Slim fit non-iron Prince of Wales check pink and blue shirt
  • Classic fit non-iron Prince of Wales check grey and black shirt

Always good.
Like being able to phone, staff very friendly

No Comment
27 Hour(s) ago

Classic fit non-iron twill grey shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales check grey and black shirt
  • Classic fit Egyptian cotton diamond texture light grey shirt
  • etc.

The usual prompt service

No Comment
29 Hour(s) ago

Classic fit non-iron Bengal stripe lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron twill grid check royal blue shirt
  • Classic fit non-iron Prince of Wales blue and gold shirt
  • etc.

As ordered and ahead of time

No Comment
29 Hour(s) ago

Classic fit button down collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual white and blue diamond print shirt
  • Extra slim fit small gingham sky blue shirt

Great shirts

No Comment
29 Hour(s) ago

Slim fit non-iron twill stripe white and sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron Prince of Wales blue and gold shirt
  • Slim fit non-iron twill grid check royal blue shirt

They arrived promptly and with no fuss at all, what more could you want

No Comment
29 Hour(s) ago

Classic fit non-iron gingham coral and blue shirt

  • Customer also reviewed:
  • Classic fit navy and berry check washed Oxford shirt
  • Classic fit non-iron windowpane check sky blue shirt

Service 2nd to none . products arrived promptly . item out of stock arrived 2 weeks before it was meant to ..

No Comment
29 Hour(s) ago

Classic fit cutaway collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit cutaway collar non-iron twill pink shirt
  • Classic fit cutaway collar non-iron twill sky blue shirt
  • etc.

good customer service

No Comment
29 Hour(s) ago

Navy classic fit single pleat non-iron chinos

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual yellow shirt
  • Classic fit Egyptian cotton cavalry twill yellow shirt
  • etc.

Good

Read more
No Comment
30 Hour(s) ago

Olive green classic fit single pleat non-iron chinos

  • Customer also reviewed:
  • Tan classic fit single pleat non-iron chinos

Service as always efficient 'And on the ball,

No Comment
30 Hour(s) ago

Classic fit non-iron Oxford royal blue bengal stripe shirt

  • Customer also reviewed:
  • Classic fit sky blue washed Oxford shirt
  • Classic fit non-iron Oxford gingham mid green shirt
  • etc.

Brilliant service - great products

No Comment
30 Hour(s) ago

Blue slim fit seersucker stripe shorts

Excellent telephone customer service. Quick delivery.

No Comment
30 Hour(s) ago

Classic fit non-iron twill stripe white and sky blue shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual yellow shirt
  • Classic fit non-iron poplin white shirt
  • etc.

Never disappointed

No Comment
30 Hour(s) ago

Navy silk classic puppytooth tie

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt
  • Slim fit non-iron twill off-white shirt
  • etc.

Easy to order and delivered quickly.

No Comment
30 Hour(s) ago

Olive pique polo

  • Customer also reviewed:
  • Indigo pique polo

THe sale coupons are very attractive

No Comment
30 Hour(s) ago

Indigo cotton cashmere zip neck jumper

Good efficient service

No Comment
31 Hour(s) ago

Classic fit collarless navy shirt

Fast & Efficient

No Comment
31 Hour(s) ago

Burgundy Harlyn loafers

  • Customer also reviewed:
  • Adjustable shoe tree

I have been impressed with the manner and efficiency of the staff in your Leeds store as well as online. Phones are answered quickly,staff introduce themselves and the products are sent out quickly. Returns via Hermes are uncomplicated.
I think CTS online can be held up as exemplary as far as online businesses go.

Read more
No Comment
32 Hour(s) ago

Classic fit non-iron twill navy shirt

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt
  • Classic fit magenta stripe washed Oxford shirt
  • etc.

Fast and efficient

No Comment
32 Hour(s) ago

Classic fit non iron imperial weave sky blue shirt

  • Customer also reviewed:
  • Classic fit non iron imperial weave lilac shirt
  • Classic fit cutaway collar non-iron poplin white shirt
  • etc.

Service is very good. Need a more cost effective return / exchange service. No free post bag / sticker etc. The Hermes offer for £2.80 but need to find somewhere for them to collect from isn't as good as most online retailers. CTShirts themselves are very good tho !!

Read more
No Comment
32 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit blue washed Oxford shirt
  • Slim fit non-iron gingham coral and blue shirt

All good, delivered on time and remaining shirt delivered ahead of expectation

No Comment
32 Hour(s) ago

Women's semi-fitted white cutwork detail essential shirt

Always good service

Read more
No Comment
33 Hour(s) ago

Navy classic fit flat front non-iron chinos

  • Customer also reviewed:
  • Stone classic fit flat front non-iron chinos

Easy to order and quick to arrive.

No Comment
33 Hour(s) ago

Classic fit non-iron twill light green shirt

  • Customer also reviewed:
  • Classic fit non-iron twill blue shirt
  • Classic fit non-iron twill off-white shirt

Order completed before the expected date, well done!

No Comment
33 Hour(s) ago

Classic fit cutaway collar non-iron twill sky blue shirt

It should have been made much clearer before I PAID that the shirt was not in stock and I would have to wait It seemed a bit of a con to take the payment and then let me know it was not in stock. You don't get that in a shop

No Comment
33 Hour(s) ago

Classic fit non-iron poplin turquoise check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin lilac stripe shirt
  • Classic fit non-iron poplin coral and navy check shirt
  • etc.

Great service and high quality shirts. Very pleased with purchase.

No Comment
33 Hour(s) ago

Light brown classic fit single pleat chinos

  • Customer also reviewed:
  • Camel classic fit flat front chinos

Items delivered as quickly as promised. Well done!

No Comment
34 Hour(s) ago

Navy slim fit flat front chinos

  • Customer also reviewed:
  • Slim fit non-iron twill navy and grey check shirt
  • Extra slim fit non-iron poplin blue and grey check shirt
  • etc.

Quick delivery. Easy to order. All round excellence.

No Comment
34 Hour(s) ago

Extra slim fit cutaway collar non-iron Winchester poplin sky blue shirt

The website was easy to use and the shirt delivered early than expected.

No Comment