Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 354996 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
28 Minute(s) ago

Extra slim fit cutaway collar non-iron stripe white and sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve lilac shirt
  • Indigo pique polo

Always excellent service and quality

No Comment
40 Minute(s) ago

Classic fit fine stripe sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill lilac shirt
  • Classic fit Prince of Wales blue shirt

Delivered a day after order. Only a slight criticism web site a bit difficult to use first time out

No Comment
1 Hour(s) ago

Slim fit button-down collar non-iron business casual yellow shirt

  • Customer also reviewed:
  • Extra slim fit mouline mid blue textured shirt
  • Slim fit extreme cutaway collar end-on-end sky blue shirt
  • etc.

Great service as always.

No Comment
1 Hour(s) ago

Dark pink stripe pique polo

Brilliant

No Comment
3 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual white shirt
  • Classic fit semi-cutaway collar business casual charcoal shirt
  • etc.

very good company

No Comment
4 Hour(s) ago

Classic fit non-iron twill white shirt

Great order process

No Comment
4 Hour(s) ago

Light green pique polo

  • Customer also reviewed:
  • Dark pink pique polo

Always excellent delivery and quality of goods.

No Comment
4 Hour(s) ago

Classic fit non-iron bengal stripe short sleeve sky shirt

  • Customer also reviewed:
  • Classic fit non-iron pinpoint short sleeve sky blue shirt
  • Classic fit non-iron poplin short sleeve white shirt

Excellent

No Comment
5 Hour(s) ago

Classic fit poplin navy check shirt

  • Customer also reviewed:
  • Classic fit poplin sky blue and red check shirt
  • Classic fit poplin navy and yellow check shirt
  • etc.

superb service

No Comment
6 Hour(s) ago

Slim fit non-iron poplin sky blue gingham shirt

Excellent service- no hassle - did as promised.

No Comment
7 Hour(s) ago

Teal and white spot print semi fitted stretch jersey shirt

  • Customer also reviewed:
  • Purple semi fitted stretch jersey shirt

Prompt, efficient service

No Comment
8 Hour(s) ago

Black and brown reversible belt

  • Customer also reviewed:
  • Classic fit non-iron poplin short sleeve sky blue gingham shirt
  • Classic fit sky blue short sleeve washed Oxford shirt
  • etc.

Lost my place on the website, products came quickly and on time

No Comment
8 Hour(s) ago

Classic fit non-iron poplin short sleeve white shirt

  • Customer also reviewed:
  • Classic fit non-iron multi grid check short sleeve shirt
  • Classic fit non-iron pinpoint short sleeve sky blue shirt
  • etc.

prompt service

No Comment
8 Hour(s) ago

Classic fit non-iron pinpoint short sleeve sky blue shirt

  • Customer also reviewed:
  • Chambray Oxford polo
  • Forest green Oxford polo

Kept up-to-date with order progress, coupled with easy-to-use tracking service.

No Comment
10 Hour(s) ago

Classic fit white plain washed Oxford shirt

Great Products

No Comment
10 Hour(s) ago

Tan Keybridge tassel loafers

Will wait until the replacement loafers arrive

No Comment
10 Hour(s) ago

Coral and white stripe pique polo

  • Customer also reviewed:
  • Olive pique polo

Magic.

No Comment
10 Hour(s) ago

Slim fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Slim fit non-iron royal Panama white shirt
  • Classic fit non-iron Prince of Wales check pink and blue shirt
  • etc.

Overall quite good but its sometimes difficult to judge from a catalogue what you are getting.

No Comment
10 Hour(s) ago

Classic fit Egyptian cotton diamond texture white shirt

Would have given this an excellent, however the collar bones were missing. Quickly rectified via a phone call, but it is the little things that make the big difference. Lack of a simple quality check!! Delivery and the shirt itself were spot on, brilliant service, did exactly what it said on the tin. Will definitely use them again.

Read more
No Comment
11 Hour(s) ago

Classic fit short sleeve mid blue shirt

Excellent

No Comment
11 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit yellow shirt
  • Classic fit white plain washed Oxford shirt
  • etc.

very easy to use and speedy

No Comment
11 Hour(s) ago

Classic fit non-iron poplin short sleeve navy gingham shirt

Fast and dependable.

No Comment
11 Hour(s) ago

Blue and sky stripe pique polo

The item was delivered in good time and was well packed.

No Comment
11 Hour(s) ago

Slim fit non-iron poplin short sleeve sky blue gingham shirt

As usual quality product neatly packaged at a good price.

No Comment
12 Hour(s) ago

Slim fit non-iron bengal stripe short sleeve sky shirt

  • Customer also reviewed:
  • Slim fit non-iron pinpoint short sleeve sky blue shirt
  • Slim fit non-iron poplin white shirt
  • etc.

Excellent service from ease of ordering to timely receipt of shirts.

No Comment
12 Hour(s) ago

Classic fit navy wool blazer

One of 4 shirts that I ordered was obviously the wrong item compared to the order. It had the correct barcode, wrong item. Bit of a palaver to return. However correct item quickly sent.

No Comment
12 Hour(s) ago

Extra slim fit cutaway collar non-iron poplin white shirt

communication is clear and accurate. Delivery was exactly as promised

Read more
No Comment
12 Hour(s) ago

Classic fit non-iron poplin green and navy check shirt

Excellent service and info from an excellent company

No Comment
12 Hour(s) ago

Classic fit non-iron Prince of Wales check pink and blue shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin light pink shirt
  • Slim fit semi-cutaway collar Egyptian cotton stripe royal blue shirt
  • etc.

Product came in time

No Comment
12 Hour(s) ago

Blue and sky stripe pique polo

  • Customer also reviewed:
  • Light yellow pique polo

Excellent service.

No Comment
12 Hour(s) ago

Classic fit non-iron poplin short sleeve navy gingham shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin short sleeve raspberry gingham shirt
  • Navy and green multi stripe pique polo
  • etc.

Well packaged quality products.

No Comment
12 Hour(s) ago

Slim fit two colour check red and blue shirt

Very good service !

No Comment
12 Hour(s) ago

Classic fit non-iron twill blue shirt

I have no hesitation in recommending Charles Tyrwhitt. I always receive the highest customer service and their product value is second to none.

No Comment
13 Hour(s) ago

Royal silk diamond lattice classic tie

  • Customer also reviewed:
  • Royal and yellow silk classic Fleur-de-Lys tie

Excellent service, as always. Fast shipping and kept up-to-date every step of the way.

No Comment
13 Hour(s) ago

Classic fit non-iron poplin sky blue shirt

  • Customer also reviewed:
  • Classic fit luxury marcella white evening shirt
  • Classic fit non-iron twill stripe white and sky blue shirt

Vg

No Comment
13 Hour(s) ago

Women's semi-fitted spot print navy and white poplin shirt

  • Customer also reviewed:
  • Women's semi-fitted pink and white abstract floral print shirt

Easy-on-the-eye website, well packaged and secure parcel, arrived before anticipated delivery date.

Read more
No Comment
13 Hour(s) ago

Navy pique polo

  • Customer also reviewed:
  • Navy and berry stripe pique polo

Ordering easy.Turned up on time

No Comment
13 Hour(s) ago

Classic fit non-iron micro spot lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron honeycomb pink shirt

Easy to use Website to find products available

No Comment
14 Hour(s) ago

Extra slim fit cutaway collar non-iron poplin black shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill white shirt
  • Extra slim fit non-iron twill sky blue shirt
  • etc.

Generally very good service.
Although the price jumped around on the website during the purchase process.
Originally £80 then £100.

No Comment
14 Hour(s) ago

Classic fit non-iron poplin short sleeve white shirt

  • Customer also reviewed:
  • Classic fit non-iron multi grid check short sleeve shirt
  • Classic fit non-iron bengal stripe short sleeve sky shirt
  • etc.

Excellent quality products, excellent service - what more can you say

No Comment
14 Hour(s) ago

Slim fit orange and blue check shirt

Efficient service as always

No Comment
14 Hour(s) ago

Classic fit sky blue plain washed Oxford shirt

Easy to use and prompt delivery

No Comment
15 Hour(s) ago

Black semi fitted stretch jersey shirt

Don't shop anywhere else now for shirts.

No Comment
15 Hour(s) ago

Navy lambswool cable knit cardigan

Service was great and will be coming back again

No Comment
15 Hour(s) ago

Navy pique polo

  • Customer also reviewed:
  • Indigo pique polo

The overall service is as always excellent

No Comment
15 Hour(s) ago

Blue slim fit dobby shorts

  • Customer also reviewed:
  • Navy and green stripe pique long sleeve polo

Over a week & haven't received my goods & after a complaint email had no response.

No Comment
16 Hour(s) ago

Grey lambswool cable knit cardigan

excellent all round service and customer care as always

No Comment
17 Hour(s) ago

Navy flat front chino shorts

excellent

No Comment
20 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin light pink shirt
  • Slim fit non-iron poplin sky blue shirt

Speedy

No Comment
21 Hour(s) ago

Dark blue silk plain classic tie

So easy to use, and punctual service.

No Comment
21 Hour(s) ago

Extra slim fit non-iron twill blue shirt

The carrier left the package on the ground floor where anyone could have taken it. Please make sure next time it is given by hand at the exact delivery point.

No Comment
21 Hour(s) ago

Extra slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Extra slim fit button-down collar non-iron business casual white and sky blue striped shirt
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • etc.

Top class company with excellent service

No Comment
21 Hour(s) ago

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama blue shirt
  • Classic fit small gingham navy shirt
  • etc.

Excellent service as usual

No Comment
22 Hour(s) ago

Sky stripe and white 2 pack boxers

Service is always excellent.

No Comment
22 Hour(s) ago

Extra slim fit non-iron honeycomb white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron honeycomb lilac shirt
  • Extra slim fit non-iron honeycomb grey shirt
  • etc.

There is still room for improvement regarding the website. I had problems with the site recognising and applying my discount code

No Comment
22 Hour(s) ago

Charcoal pique polo

I ordered three items from three different retailers on same day. CT had the most expensive delivery charge, were the last to dispatch and the last to deliver. Upon arrival, the medium polo shirt resembled a tent. £2.80 to return - via pony and trap presumably since it inexplicably took a week to get back to CT. Size small was by now out of stock... still waiting. All in all, CT's stuff is reasonable quality, but the endless offers and promotions (they must *just* stay this side of sales law) combined with high delivery and return costs make them very hard to recommend. The carefully cultivated 'personal' letters and emails and 'Jermyn Street' at semi-permanent sale status are all very manipulative.

Read more
No Comment
23 Hour(s) ago

Classic fit chambray navy textured shirt

  • Customer also reviewed:
  • Classic fit denim blue stripe textured shirt
  • Classic fit blue washed Oxford shirt
  • etc.

Great

No Comment
24 Hour(s) ago

Slim fit non-iron twill pink shirt

Great quality shirts and pretty neat service. I've brought shirts from you before and never been disappointed keep up the good work

No Comment
24 Hour(s) ago

Slim fit non-iron twill pink shirt

  • Customer also reviewed:
  • Slim fit non-iron twill sky blue shirt
  • Slim fit non-iron twill white shirt
  • etc.

next day delivery so efficient and useful for forgotten birthday present!

No Comment
25 Hour(s) ago

Classic fit navy wool blazer

  • Customer also reviewed:
  • Indigo pique polo
  • Olive pique polo

No complaints at all with the service

No Comment
25 Hour(s) ago

Classic fit business casual non iron button-down royal blue shirt

  • Customer also reviewed:
  • Classic fit twill grid check sky blue shirt
  • Classic fit button down non-iron twill grid check sky blue shirt
  • etc.

Prompt delivery - well packaged.

No Comment
25 Hour(s) ago

Magenta silk classic abstract texture tie

I have normally found each contact is efficient and helpful

No Comment
26 Hour(s) ago

Black Halton wing tip brogue Derby shoes

  • Customer also reviewed:
  • Multi cotton rich 3 pack socks

Timely delivery

No Comment
26 Hour(s) ago

Classic fit non-iron twill mid blue shirt

a good/reliable company

No Comment
26 Hour(s) ago

Blue silk classic Oxford spot tie

  • Customer also reviewed:
  • Purple silk classic Oxford spot tie

very efficient

No Comment
27 Hour(s) ago

Multi dot sock gift box

  • Customer also reviewed:
  • Burgundy ribbed socks
  • Blue Donegal socks
  • etc.

Need I say more.

No Comment
27 Hour(s) ago

Charcoal pique polo

  • Customer also reviewed:
  • Navy and berry stripe pique polo

Top service as usual

No Comment
27 Hour(s) ago

Black Grosvenor Derby shoes

  • Customer also reviewed:
  • Navy and grey stripe rugby shirt

Always good

No Comment
28 Hour(s) ago

Classic fit non-iron twill stripe white and sky blue shirt

  • Customer also reviewed:
  • Extra slim fit red and grey check heather shirt
  • Slim fit blue washed Oxford shirt

Have used this service on a few occassions.Fully satisfied and products arrive in time.Secret is to order more than one item and pay delivery charges only once!!!

No Comment
28 Hour(s) ago

Slim fit non-iron imperial weave sky blue shirt

The company service cannot be bettered

No Comment
28 Hour(s) ago

Classic fit non-iron windowpane check sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron honeycomb lilac shirt
  • Slim fit non-iron honeycomb mid blue shirt
  • etc.

Excellent

Read more

I was very pleased to see the service provided throughout your order was up to the high standards we set for ourselves here at Charles Tyrwhitt. It's a real shame that just one of the shirts on the order appears to have been ordered in the incorrect Classic Fit - hence why it was so much larger than the others. Thank you for swiftly returning it to us and we have now issued a full refund back to you. Hopefully you will continue to enjoy the remaining items on the order despite this.

28 Hour(s) ago

Extra slim fit sky blue washed Oxford shirt

Very good customer service and shipping services. My order arrived quickly and when I returned for an exchange, I was kept informed of arrivals and dispatches. Highly recommended.

Read more
No Comment
29 Hour(s) ago

Classic fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Navy silk spot classic tie
  • Classic fit blue washed Oxford shirt

Correct items and prompt delivery.

No Comment
29 Hour(s) ago

Slim fit non-iron pinpoint short sleeve sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron bengal stripe short sleeve sky shirt
  • Slim fit non-iron twill stripe white and sky blue shirt
  • etc.

Excellent service and prompt delivery as always

No Comment
29 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

Parcels have arrived early or on time in good condition

No Comment
29 Hour(s) ago

Tan classic fit single pleat non-iron chinos

  • Customer also reviewed:
  • Stone classic fit single pleat non-iron chinos

Received everything quickly.

No Comment
29 Hour(s) ago

Slim fit navy and berry tattersall washed Oxford shirt

Good comms, a bit slow given the p&p cost

No Comment
29 Hour(s) ago

Slim fit twill grid check sky blue shirt

  • Customer also reviewed:
  • Slim fit twill grid check navy shirt
  • Slim fit twill grid check fuchsia shirt
  • etc.

Excellent

No Comment
30 Hour(s) ago

Extra slim fit non-iron puppytooth sky blue shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • Extra slim fit non-iron bengal stripe navy shirt
  • etc.

Range , value , delivery, impeccable .

No Comment
30 Hour(s) ago

Slim fit indigo herringbone jacket

Always delivered on time in excellent condition.

No Comment
30 Hour(s) ago

Extra slim fit button-down collar non-iron twill sky blue shirt

Marvellous as ever

No Comment
31 Hour(s) ago

Extra slim fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Extra slim fit non-iron puppytooth sky blue shirt
  • Extra slim fit non-iron twill grey shirt
  • etc.

Not had a problem in the shop or on line. Great service

No Comment
31 Hour(s) ago

Black and brown reversible belt

  • Customer also reviewed:
  • Navy and white stripe pique polo
  • White pique polo
  • etc.

As described

No Comment
31 Hour(s) ago

Classic fit non-iron poplin navy gingham shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin sky blue stripe shirt
  • Classic fit non-iron button-down twill navy shirt
  • etc.

Excellent

No Comment
31 Hour(s) ago

Extra slim fit cutaway collar non-iron puppytooth light pink shirt

  • Customer also reviewed:
  • Extra slim fit cutaway collar non-iron puppytooth royal blue shirt
  • Extra slim fit cutaway collar non-iron twill mid blue shirt

Excellent in all departments

No Comment
31 Hour(s) ago

Tan slim fit chino shorts

  • Customer also reviewed:
  • Blue slim fit chino shorts
  • Grey birdseye socks
  • etc.

Excellent experience for both online booking, updates & delivery..

No Comment
31 Hour(s) ago

Slim fit business casual non iron button-down royal blue shirt

  • Customer also reviewed:
  • Slim fit non-iron twill lilac shirt
  • Slim fit poplin navy check shirt
  • etc.

Very pleased

No Comment
33 Hour(s) ago

Blue and sky stripe pique polo

  • Customer also reviewed:
  • Navy and berry stripe pique polo
  • Indigo pique polo

good

No Comment
33 Hour(s) ago

Slim fit lilac shirt

  • Customer also reviewed:
  • Slim fit mouline mid blue textured shirt
  • Olive pique polo

Great prompt service, clear website and good offers

No Comment
33 Hour(s) ago

Black classic fit single pleat non-iron chinos

Excellent service and delivery

No Comment
33 Hour(s) ago

Olive pique polo

  • Customer also reviewed:
  • Charcoal pique polo
  • Indigo pique polo

I buy most of my clothes from CT - never been let down by the quality - always satisfied with the price.

No Comment
34 Hour(s) ago

Classic fit non-iron poplin blue shirt

  • Customer also reviewed:
  • Classic fit non-iron bengal stripe short sleeve sky shirt
  • Classic fit non-iron poplin white shirt
  • etc.

Very good service

No Comment
34 Hour(s) ago

Extra slim fit cutaway collar end-on-end pink shirt

Good fast postage

No Comment
34 Hour(s) ago

Classic fit non-iron bengal stripe short sleeve sky shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin short sleeve white shirt
  • Classic fit non-iron pinpoint short sleeve sky blue shirt

Good choice available , pleasant staff on phone, and very swift delivery.

No Comment
34 Hour(s) ago

Classic fit non-iron multi grid check short sleeve shirt

  • Customer also reviewed:
  • Classic fit non-iron grid check purple short sleeve shirt
  • Classic fit non-iron short sleeve pinpoint stripe pink shirt
  • etc.

Great shirts, good service. Could cut down on the emails, though.

No Comment
34 Hour(s) ago

Classic fit cutaway collar non-iron twill pink shirt

Always quick and hardly ever out of stock

No Comment
35 Hour(s) ago

Extra slim fit non-iron royal Panama blue shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin short sleeve raspberry gingham shirt
  • Slim fit poplin short sleeve sky blue and red check shirt
  • etc.

Very Good

No Comment
35 Hour(s) ago

Brown Temple toe cap boots

Goods arrived within two days using the normal post and packaging

Read more
No Comment
35 Hour(s) ago

Brown leather plaited belt

  • Customer also reviewed:
  • Navy stretch belt

The most recent order was my THIRD attempt to get the leather belt in the desired size. Despite clealry specifying the size online I was, AGAIN, sent the wrong (larger) size

Read more

I was most upset to see you have had such trouble getting the correct size of belt. This is very strange indeed, so thank you very much for raising this with us. I have fed your comments back to the Quality Control Team and asked them to look into this further. Please do return the incorrectly sized belts to us so we can inspect them, as I can only assume they have been incorrectly labelled by our suppliers. I've provided you with a Freepost return address by email so there won't be any further cost to yourself.

36 Hour(s) ago

Slim fit cutaway collar non-iron poplin black shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron twill mid blue shirt
  • Slim fit business casual non iron button-down royal blue shirt
  • etc.

very fast & good quality

No Comment