Anonymous Customer wrote on 18-Jun
Good returns service, though it's not free. Refund was made promptly with no quibbling even though I had customised the shirts (with a breast pocket).
Charles Tyrwhitt UK wrote on 19-Jun
It's certainly a shame that this lovely shirt was only available in an Extra Slim Fit. It was very popular throughout the season and unfortunately was completely sold out in the larger Slim Fit. I'm glad to see your return was processed swiftly, which we will always do under our 'no quibble' 6 month guarantee. I hope the need to return two of your shirts on this occasion will not prevent you from ordering with us again next season, when there will be more styles and colours available.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|I'd say I am a slim build but this shirt (Extra slim fit, which was the only fit available) was painfully tight. But the return was accepted, so no real complaint.|
|I suppose Lilac is a subjective colour, but it looked much more purple on the web site. In fact it was really pink. Again the return was accepted, so no problem. Other people might well like the colour.|
|Nice lustrous fabric. A good shirt.|