We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Being able to get the right combination of collar & sleeve is what makes CT the go-to store
Top notch service. Really quick delivery and free returns process. Couldn't be better.
Reliable as ever
Easy to order, prompt delivery
Excellent service came really fast and very well packaged
Product is perfect. The delivery service was very poor though.
Super fast delivery
The service was excellent as usual, very professional.
excellent service as usual, quick and easy ordering and good delivery.
Quick and efficient service , as usual !
Always professional ; prompt.
You have creted a problem with your marketing schedule. A brochure and offer code arrives for existing customers, A TV campaign starts (probably to recruit new customers). I place an order using the code and next day receive a Facebook post offering the same shirts for £8 less-This is NOT the way to keep existing customers happy. I would point out that the cost of keeping me is less than recruiting new. After some discussion you agreed to refund the difference. This is really very dumb marketing-have a rethink or perhaps get a better Agency.
had to swap 'slim' for 'classic ' ft, no issues, brilliant exchange service - thanks all at CT
Very good service no problem on return and reorder item
Very quick and efficient. My son was extremely pleased with all the shirts. Would be good to have longer body & sleeve length in casual shirts too please!
Website, Service, Quality and Speed of delivery are first class. I will deal with them again
As always, excellent shirts, and they seem to have solved the delivery problems
I am very pleased with the delivery and quality of the shirts.
Perfect as always
Efficient as always.