Love Fitted Kitchens, Bedrooms, Bathrooms and much more...
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Service rating : Overall very pleased with our new kitchen - the quality and fitting are good and it looks just how we wanted.
The service in store was good, the sales guy who came to give us an estimate was incredibly high pressure and a real "sales" guy - I really didn't like him and regretted being talked into decisions that on reflection I regretted and were a challenge to subsequently change.
The fitters were great and really knew their stuff.
The area manager was awkward and unhelpful - he really spoilt the overall experience. Despite being given his number and leaving messages he didn't return my calls or emails when we had a couple of small issues post fitting. When I did finally get hold of him he was obtuse and awkward before recommending a way forward which actually worked, but it was hard work to get to it and not a customer friendly experience.Product: Our kitchen has been in for a few months now and the quality is great. We are very pleased with how it looks and the quality. We haven't had any major issues with it.
Service rating : From start to finish had excellent service from everyone connected to bathroom - surveyor, installer, before and after sales teamProduct: Excellent products they helped us select products and colour schemes to enhance space provided.
Friends amazed at transformation and have/will recommend Betta Living
Excellent service from start to finish. Everyone we dealt with was very professional. The bathroom is exactly as agreed with a very high standard of workmanship. Very happy with the result
Service rating : Excellent from start to finishProduct: Love the bedroom as does my grandson for whom it was purchased
Service rating : A job well done quick clean .Product: The bedroom was done on time is and is of hight
The workmen were extremely friendly and professional. I really felt confident that they carried out the best possible job.
Service rating : Great service from Betta Living, friendly helpful advice from staff in showroom without being pushy. Designer arrived when arranged and also did an excellent job in showing us our various options for the space we had and helping us to decide how it would be best fitted for our needs. The delivery of the furniture was according to plan and the two men who brought it were careful, efficient and polite. The fitter arrived at time agreed, ringing the day before to confirm these arrangements, he worked none stop with no fuss completing the job to an excellent standard.Product: Delighted with our wardrobes and cupboards in what was our smallest bedroom and now serves us as an office/dressing room making use of the limited space to best advantage. All done with the minimum of fuss and according to plan, we are 100% happy with the service offered by Betta Living.
Service rating : Great products, professional and friendly staffProduct: Very professional service from start to finish!17-Jul-2014Darren our fitter was excellent! V professional job!
Service rating : good serviceProduct: good quality well-fitted materials
Service rating : First class serviceProduct: Excellent quality 4th bedroom we've had fitted by Betta15-Jul-2014We should have mentioned in our earlier feedback a special mention for our fitter Darren . He was excellent and his workmanship was faultless .
The product is fine and the fitter great however as soon as I signed the agreement ( having been pressured into using finance that I didn't want to ) the customer service was terrible , rude staff on the end of the phone who were disinterested and made no effort to solve any problems , I would not recommend the company
Service rating : Kitchen fitters arrived 10/04/14. As at todays date (14/07/14, our kitchen is still not finished.
Kick boards are to be fixed properly.
Upstands have not been sealed.
Caulking still to be done in some areas.
New integrated dishwasher door to be fitted as other door started 'peeling'.
4 handles are to be fitted.
Our fitter, Leigh, text us to say he was coming on Monday 23/06/14, we left key in our porch all day and he never came.
We have liaised with Colin in CS Dept and he was going to be speaking to our Installations Manager, as yet, no communication.Product: Kitchen looks excellent, would look amazing if it were finished.
Disappointed with integrated dishwasher door 'peeling' at the top, pictures taken should they be required.
Service rating : Excellent service Mel the kitchen fitter did a fantastic jobProduct: excellent products
Service rating : The two men who came to do the fitting were excellent. Very efficient and tidy. Would be great if you could fix the mirror.Product: The wardrobes look great however the mirror on one of the doors is marked. Initially I thought this was a mark that was made by the dust during the fitting but it looks ingrained in the mirror. It would be great if Betta Living was able to put this right.
Service rating : good company to deal with :)Product: end result better than expected
Service rating : Overall Betta Living provided a good service. Slightly disappointed that the worktop we choose was no longer being produce and that Betta Living choose a different worktop without consulting us. However the worktop they choose actually goes nicely with the kitchen.Product: The kitchen is perfect for what we needed and the room look so much better. We are very happy with the fitting and the quality.
Service rating : Couldn't fault any aspect of it!Product: Love it!
Service rating : Great service, great product and great installation. Really value for money when you compare with others. I've been a loyal customer to another brand but am converted to Betta Living. Would definitely recommendProduct: I wasn't sure about a complete carcass compared to drilling into the wall. When I found out the other company is now doing the same thing it made me realise it was probably a good thing. The quality is superb. The odd soft closing attachment gets knocked off but that's the kids pulling things out. Easily reattached.
Service rating : We are really pleased with our furniture but are disappointed with some aspects of the process. Firstly we didn't receive a substantial amount of our furniture at delivery, and the mistake was only realised when the fitters were here. Secondly, when my daughters bedroom was fitted, again her bedsides hadn't been delivered, this was left off the original order. I appreciate mistakes happen, but what we are most aggrieved about, is that once the bedsides then arrived - about three weeks later, the fitters charged us £78 to make them, we found this extortionate when we had already spent £4500 on two lots of fitted furniture.Product: Really pleased with the furniture despite mistakes and are pleased I'm general with Betta Living's customer service.
Service rating : A bit expensive but you get the quality byou pay forProduct: The fitter was clean and efficient the bedroom is now a more relaxing place to be
Service rating : The finance company took long time to process applicationProduct: products are good but are not all wood
Very poor service, they never get back to the customer after many phone calls we are still waiting for someone.
Service rating : a very helpful, efficient company in all stages, from initial consultation to final payment.Product: We are very pleased with our new bedroom and the quality of work done by our fitter, Adam, cannot be praised enough. He went out of his way to ensure everything was done to our satisfaction, recommending some slight changes on the way.
Service rating : Very pleased with Betta Living bedrooms and have refurbished 3 of our bedrooms in the past 2 years. Excellent design service throughout and very pleased with the fitting.Product: We really like the designs and find them spacious and practical. There is a style for everyone, our room and teenage son and daughter.
Doors still not adjusted properly!21-Jun-2014We've had no response from Betta Living about adjusting our doors.