Betta Living Reviews

Consumer ratings of Betta Living

Feedback for www.bettaliving.co.uk has been compiled from 354 Customer Reviews

  • Feefo member since
  • 04/10/2012
  • Love Fitted Kitchens, Bedrooms, Bathrooms and much more...

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.bettaliving.co.uk
34 Hour(s) ago

fitted bathroom

Service
Product

For the main your company is better than good almost excellent, my only compalint is your service center, please make sure that they all know everything from the products and delivery days for where you are in the country, nothing more annoying than being told different informaton, as a customer that is a really bug bear.

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No Comment
42 Hour(s) ago

bedroom

Service
Product

Service rating : I received perfect service from Bettaliving; we had to delay delivery and fitting of the bedroom but they were fine with this, and the bedroom arrived at the time and date they said, the fitter that came was hard working and his attention to detail was great.
Product: The bedroom is awesome, I chose Isabella white doors and limed oak edges and tops and we could not be more pleased, its beautifully put together (due to the excellent work by the fitter) and is a joy to look at, thoproughly delighted and would recommend any time

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No Comment
43 Hour(s) ago

fitted bathroom

Service
Product

communication re finishing date lacking but overall good

No Comment
44 Hour(s) ago

fitted bedroom

Service
Product

Service rating : Superb
Product: Out of this world

No Comment
29-Aug-2014

Fitted Bedroom

Service
Product

Service rating : Betta living is great the furniture is of high quality and work is great.Thanks a lot Betta living
Product: Keep it up you are doing a great job.I am very happy with my bedroom.

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Good afternoon

Thank you for taking the time to write this lovely review.

We are pleased to read that you are very happy with your bedroom and thank you for your valued custom.

Did you know that each time you recommend us you could earn up to £250.00?

Regards

The Betta Living Team
29-Aug-2014

Fitted Kitchen

Service
Product

Service rating : No issues
Product: It was fitted wardrobes not fitted kitchen

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Good afternoon

Thank you for the review and please accept my apologies re the product error.

Also thank you for your valued custom and did you know that each time you recommend us you could earn up to £250.00?

Regards

The Betta Living Team
28-Aug-2014

Fitted Bedroom

Service
Product

Sales and installation services were excellent but I have been getting too many marketing calls even though I specifically asked not to get these and repeatedly said the same to the marketing staff.

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Good afternoon

Thank you for taking the time to write this review, we are pleased to read that you found our service was excellent.

With regard to the marketing calls I will contact our call centre and arrange to note your records accordingly so these should reduce.

Thank you again fro your valued custom also did you know that each time you recommend us you could earn up to £250.00?

Regards

The Betta Living Team
28-Aug-2014

NEXT Kitchen

Service
Product

Service rating : The before and after installation service was excellent. I was well informed as to when things would happen.
Product: We are extremely happy with our new kitchen and it has been much admired by our guests.

Read more
Good afternoon

Thank you for taking the time to write this lovely review, we are pleased that you are receiving admiration from your guests (long may that continue) and thank you fro your valued custom.

Did you know that each time you recommend us you could earn up to £250.00?

Regards

The Betta Living Team
28-Aug-2014

Fitted Bedroom

Service
Product

Service was very good. Everything was on time.

Read more
Good afternoon

Thank you taking the time to write this review and for your valued custom.

Did you know that each time you recommend us you could earn up to £250.00?

Regards

The Betta Living Team
28-Aug-2014

NEXT Kitchen

Service
Product

Service rating : Overall, I was very pleased with the service I received from Betta Living. The only point which I was slightly dismayed about was that when I visited the Next shop, I understood that the appliances offered as part of the deal were Neff. However, when the kitchen planner came, the goods offered to me were not Neff but were from a company called Caple, which are I think supply builders through the trade via merchants such as Jewsons.
Product: I am very pleased with the new kitchen and especially with how well the installation went.

Read more
Thank you for taking the time to write this review.

We are please to hear you are happy with your kitchen.

We will pass on your feedback with regard to the appliances, as Customer satisfaction is our main priority and we take all feedback seriously.

Thank you for your valued custom.

Did you know that each time you recommend us you could earn up to £250?

Regards

The Betta Living Team
28-Aug-2014

Fitted Bedroom

Service
Product

Service rating : Very efficient company all fitted as when booked pleased with each easy process all staff very polite and a credit to the company
Product: Pleased with the end product one door handle noticed to be out of square

Read more
Good afternoon

Thank you for taking the time to post this review.

We are pleased to hear your satisfaction with the product.

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom

Regards

The Betta Living Team
06-Aug-2014

Fitted Kitchen

Service
Product

Service rating : Overall very pleased with our new kitchen - the quality and fitting are good and it looks just how we wanted.
The service in store was good, the sales guy who came to give us an estimate was incredibly high pressure and a real "sales" guy - I really didn't like him and regretted being talked into decisions that on reflection I regretted and were a challenge to subsequently change.
The fitters were great and really knew their stuff.
The area manager was awkward and unhelpful - he really spoilt the overall experience. Despite being given his number and leaving messages he didn't return my calls or emails when we had a couple of small issues post fitting. When I did finally get hold of him he was obtuse and awkward before recommending a way forward which actually worked, but it was hard work to get to it and not a customer friendly experience.
Product: Our kitchen has been in for a few months now and the quality is great. We are very pleased with how it looks and the quality. We haven't had any major issues with it.

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Good afternoon DR McGurk,

Thank you for taking the time to write this review.

We are please to hear you are happy with your kitchen and are impressed with the quality.

We are sorry that you experienced problems with our salesman and your installations manager. we will pass on your feedback as Customer satisfaction is our main priority and we take all feedback seriously.

The Betta Living Team
31-Jul-2014

bathroom

Service
Product

Service rating : From start to finish had excellent service from everyone connected to bathroom - surveyor, installer, before and after sales team
Product: Excellent products they helped us select products and colour schemes to enhance space provided.

Friends amazed at transformation and have/will recommend Betta Living

Read more



Thank you for taking the time to leave such a lovely review

We will make sure your comments are passed on to the whole team as to how they have transformed your bathroom.

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
30-Jul-2014

davet5222@yahoo.co.uk

Service
Product

Excellent service from start to finish. Everyone we dealt with was very professional. The bathroom is exactly as agreed with a very high standard of workmanship. Very happy with the result

Read more


Thank you for taking the time to leave this review.

We are so pleased to read your comments and that we were able to help you transform your bathroom. Thank you for your valued custom.


Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
28-Jul-2014

Fitted Bedroom

Service
Product

Service rating : Excellent from start to finish
Product: Love the bedroom as does my grandson for whom it was purchased

Read more
Good afternoon Mrs Weedy

Thank you for taking the time to leave this review!

We are so pleased to hear your comments and that we were able to help you transform your Grandsons bedroom.


Thank you for your valued custom.


Did you know that each time you recommend us you could earn up to £250?


Kind regards

The Betta Living Team
25-Jul-2014

bedroom

Service
Product

Service rating : A job well done quick clean .
Product: The bedroom was done on time is and is of hight
Quality

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Good afternoon Mr and Mrs Allen

Thank you for taking the time to write this review - we are very happy to hear you are pleased with your fitted wardrobes.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
25-Jul-2014

bathroom

Service
Product

The workmen were extremely friendly and professional. I really felt confident that they carried out the best possible job.

Read more
Good afternoon Mr and Mrs Whyte

Thank you for taking the time to leave such a lovely review- We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
15-Jul-2014

Fitted Bedroom

Service
Product

Service rating : Great service from Betta Living, friendly helpful advice from staff in showroom without being pushy. Designer arrived when arranged and also did an excellent job in showing us our various options for the space we had and helping us to decide how it would be best fitted for our needs. The delivery of the furniture was according to plan and the two men who brought it were careful, efficient and polite. The fitter arrived at time agreed, ringing the day before to confirm these arrangements, he worked none stop with no fuss completing the job to an excellent standard.
Product: Delighted with our wardrobes and cupboards in what was our smallest bedroom and now serves us as an office/dressing room making use of the limited space to best advantage. All done with the minimum of fuss and according to plan, we are 100% happy with the service offered by Betta Living.

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Good Afternoon Mrs Brocksopp,

Thank you for taking the time to leave this wonderful review.

We're so pleased that you've been impressed with our fitter and the service you received - we will pass on your positive review!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
15-Jul-2014

Fitted Bedroom

Service
Product
Latest
Service
Product

Service rating : Great products, professional and friendly staff
Product: Very professional service from start to finish!

17-Jul-2014
Darren our fitter was excellent! V professional job!

Read more


Thank you for taking the time to leave such a lovely review- We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
14-Jul-2014

Fitted Bedroom

Service
Product

Service rating : good service
Product: good quality well-fitted materials

Read more
Good Afternoon Mr Bellis,

Thank you for taking the time to leave this review.

We're so pleased that you've been impressed with our fitter and the service you received - we will pass on your positive review!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
14-Jul-2014

Fitted Bedroom

Service
Product
Latest
Service
Product

Service rating : First class service
Product: Excellent quality 4th bedroom we've had fitted by Betta

15-Jul-2014
We should have mentioned in our earlier feedback a special mention for our fitter Darren . He was excellent and his workmanship was faultless .

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Good Afternoon Mr & Mrs Oliver,

Thank you for taking the time to write this review.

We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
14-Jul-2014

Fitted Bedroom

Service
Product

The product is fine and the fitter great however as soon as I signed the agreement ( having been pressured into using finance that I didn't want to ) the customer service was terrible , rude staff on the end of the phone who were disinterested and made no effort to solve any problems , I would not recommend the company

Read more
Good Afternoon Mr & Mrs brooks,

Thank you for taking the time to leave this review.

I am sorry to hear you are unhappy with your Betta Living experience.

Customer satisfaction is our main priority and we take all feedback seriously. We will pass on your comments to our team to ensure that we learn from our errors and improve our future service.

If you have any outstanding issues please contact customer services on 0161 622 9460 or via email customerservices@bettaliving.co.uk

The Betta Living Team
14-Jul-2014

Fitted Kitchen

Service
Product

Service rating : Kitchen fitters arrived 10/04/14. As at todays date (14/07/14, our kitchen is still not finished.
Kick boards are to be fixed properly.
Upstands have not been sealed.
Caulking still to be done in some areas.
New integrated dishwasher door to be fitted as other door started 'peeling'.
4 handles are to be fitted.

Our fitter, Leigh, text us to say he was coming on Monday 23/06/14, we left key in our porch all day and he never came.
We have liaised with Colin in CS Dept and he was going to be speaking to our Installations Manager, as yet, no communication.
Product: Kitchen looks excellent, would look amazing if it were finished.
Disappointed with integrated dishwasher door 'peeling' at the top, pictures taken should they be required.

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Good Afternoon Mrs Pilling,

I am sorry to hear about your troubles, we would like to fix this problem immediately.

This has now been logged at Head Office, the kitchen department has been informed and a call requested to discuss your issues so we can resolve all outstanding problems and most importantly get your kitchen 100% completed and to your satisfaction.

If you need to contact Betta Living for any reason please contact customer services or alternatively you can contact us via email.

0161 622 9460
customerservices@bettaliving.co.uk

The Betta Living Team
14-Jul-2014

Fitted Kitchen

Service
Product

Service rating : Excellent service Mel the kitchen fitter did a fantastic job
Product: excellent products

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Good Afternoon, Mr Hill

Thank you for taking the time to leave this great review.

We will pass on your lovely comments to the fitting team!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
14-Jul-2014

Fitted Bedroom

Service
Product

Service rating : The two men who came to do the fitting were excellent. Very efficient and tidy. Would be great if you could fix the mirror.
Product: The wardrobes look great however the mirror on one of the doors is marked. Initially I thought this was a mark that was made by the dust during the fitting but it looks ingrained in the mirror. It would be great if Betta Living was able to put this right.

Read more
Good Afternoon Ms Halliday,

thank you for taking the times to leave this review.

We are very happy to hear you are pleased with your fitted wardrobes.

Thank you for bringing this to our attention I have informed the bedroom department and requested a call to you to discuss this.

The Betta Living Team