Betta Living Reviews

Consumer ratings of Betta Living

Feedback for www.bettaliving.co.uk has been compiled from 339 Customer Reviews

  • Feefo member since
  • 04/10/2012
  • Love Fitted Kitchens, Bedrooms, Bathrooms and much more...

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Reviews

DateProductRatingCustomer ReviewReply from www.bettaliving.co.uk
25-Jul

bedroom

Service
Product

Service rating : A job well done quick clean .
Product: The bedroom was done on time is and is of hight
Quality

Read more
Good afternoon Mr and Mrs Allen

Thank you for taking the time to write this review - we are very happy to hear you are pleased with your fitted wardrobes.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
25-Jul

bathroom

Service
Product

The workmen were extremely friendly and professional. I really felt confident that they carried out the best possible job.

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Good afternoon Mr and Mrs Whyte

Thank you for taking the time to leave such a lovely review- We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
15-Jul

Fitted Bedroom

Service
Product

Service rating : Great service from Betta Living, friendly helpful advice from staff in showroom without being pushy. Designer arrived when arranged and also did an excellent job in showing us our various options for the space we had and helping us to decide how it would be best fitted for our needs. The delivery of the furniture was according to plan and the two men who brought it were careful, efficient and polite. The fitter arrived at time agreed, ringing the day before to confirm these arrangements, he worked none stop with no fuss completing the job to an excellent standard.
Product: Delighted with our wardrobes and cupboards in what was our smallest bedroom and now serves us as an office/dressing room making use of the limited space to best advantage. All done with the minimum of fuss and according to plan, we are 100% happy with the service offered by Betta Living.

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Good Afternoon Mrs Brocksopp,

Thank you for taking the time to leave this wonderful review.

We're so pleased that you've been impressed with our fitter and the service you received - we will pass on your positive review!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
15-Jul

Fitted Bedroom

Service
Product
Latest
Service
Product

Service rating : Great products, professional and friendly staff
Product: Very professional service from start to finish!

17-Jul-2014
Darren our fitter was excellent! V professional job!

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Thank you for taking the time to leave such a lovely review- We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
14-Jul

Fitted Bedroom

Service
Product

Service rating : good service
Product: good quality well-fitted materials

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Good Afternoon Mr Bellis,

Thank you for taking the time to leave this review.

We're so pleased that you've been impressed with our fitter and the service you received - we will pass on your positive review!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
14-Jul

Fitted Bedroom

Service
Product
Latest
Service
Product

Service rating : First class service
Product: Excellent quality 4th bedroom we've had fitted by Betta

15-Jul-2014
We should have mentioned in our earlier feedback a special mention for our fitter Darren . He was excellent and his workmanship was faultless .

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Good Afternoon Mr & Mrs Oliver,

Thank you for taking the time to write this review.

We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
14-Jul

Fitted Bedroom

Service
Product

The product is fine and the fitter great however as soon as I signed the agreement ( having been pressured into using finance that I didn't want to ) the customer service was terrible , rude staff on the end of the phone who were disinterested and made no effort to solve any problems , I would not recommend the company

Read more
Good Afternoon Mr & Mrs brooks,

Thank you for taking the time to leave this review.

I am sorry to hear you are unhappy with your Betta Living experience.

Customer satisfaction is our main priority and we take all feedback seriously. We will pass on your comments to our team to ensure that we learn from our errors and improve our future service.

If you have any outstanding issues please contact customer services on 0161 622 9460 or via email customerservices@bettaliving.co.uk

The Betta Living Team
14-Jul

Fitted Kitchen

Service
Product

Service rating : Kitchen fitters arrived 10/04/14. As at todays date (14/07/14, our kitchen is still not finished.
Kick boards are to be fixed properly.
Upstands have not been sealed.
Caulking still to be done in some areas.
New integrated dishwasher door to be fitted as other door started 'peeling'.
4 handles are to be fitted.

Our fitter, Leigh, text us to say he was coming on Monday 23/06/14, we left key in our porch all day and he never came.
We have liaised with Colin in CS Dept and he was going to be speaking to our Installations Manager, as yet, no communication.
Product: Kitchen looks excellent, would look amazing if it were finished.
Disappointed with integrated dishwasher door 'peeling' at the top, pictures taken should they be required.

Read more
Good Afternoon Mrs Pilling,

I am sorry to hear about your troubles, we would like to fix this problem immediately.

This has now been logged at Head Office, the kitchen department has been informed and a call requested to discuss your issues so we can resolve all outstanding problems and most importantly get your kitchen 100% completed and to your satisfaction.

If you need to contact Betta Living for any reason please contact customer services or alternatively you can contact us via email.

0161 622 9460
customerservices@bettaliving.co.uk

The Betta Living Team
14-Jul

Fitted Kitchen

Service
Product

Service rating : Excellent service Mel the kitchen fitter did a fantastic job
Product: excellent products

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Good Afternoon, Mr Hill

Thank you for taking the time to leave this great review.

We will pass on your lovely comments to the fitting team!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
14-Jul

Fitted Bedroom

Service
Product

Service rating : The two men who came to do the fitting were excellent. Very efficient and tidy. Would be great if you could fix the mirror.
Product: The wardrobes look great however the mirror on one of the doors is marked. Initially I thought this was a mark that was made by the dust during the fitting but it looks ingrained in the mirror. It would be great if Betta Living was able to put this right.

Read more
Good Afternoon Ms Halliday,

thank you for taking the times to leave this review.

We are very happy to hear you are pleased with your fitted wardrobes.

Thank you for bringing this to our attention I have informed the bedroom department and requested a call to you to discuss this.

The Betta Living Team
09-Jul-2014

Fitted Bedroom

Service
Product

Service rating : good company to deal with :)
Product: end result better than expected

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Good afternoon

Thank you for taking the time to write this review - we are very happy to hear you are pleased with your fitted wardrobes.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living team

The Betta Living Team
04-Jul-2014

Next kitchen

Service
Product

Service rating : Overall Betta Living provided a good service. Slightly disappointed that the worktop we choose was no longer being produce and that Betta Living choose a different worktop without consulting us. However the worktop they choose actually goes nicely with the kitchen.
Product: The kitchen is perfect for what we needed and the room look so much better. We are very happy with the fitting and the quality.

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Thank you for taking the time to write this review

We are very happy to hear you are pleased with your fitted kitchen.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
04-Jul-2014

Fitted Bedroom

Service
Product

Service rating : Couldn't fault any aspect of it!
Product: Love it!

Read more


Thank you for taking the time to leave such a lovely review

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
03-Jul-2014

Fitted Bedroom

Service
Product

Service rating : Great service, great product and great installation. Really value for money when you compare with others. I've been a loyal customer to another brand but am converted to Betta Living. Would definitely recommend
Product: I wasn't sure about a complete carcass compared to drilling into the wall. When I found out the other company is now doing the same thing it made me realise it was probably a good thing. The quality is superb. The odd soft closing attachment gets knocked off but that's the kids pulling things out. Easily reattached.

Read more


Thank you for taking the time to leave this wonderful review.

We're so pleased that you've been impressed with our fitter and the service you received - we will pass on your positive review!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
03-Jul-2014

Fitted Bedroom

Service
Product

Service rating : We are really pleased with our furniture but are disappointed with some aspects of the process. Firstly we didn't receive a substantial amount of our furniture at delivery, and the mistake was only realised when the fitters were here. Secondly, when my daughters bedroom was fitted, again her bedsides hadn't been delivered, this was left off the original order. I appreciate mistakes happen, but what we are most aggrieved about, is that once the bedsides then arrived - about three weeks later, the fitters charged us £78 to make them, we found this extortionate when we had already spent £4500 on two lots of fitted furniture.
Product: Really pleased with the furniture despite mistakes and are pleased I'm general with Betta Living's customer service.

Read more
Good morning

Thank you for taking the time to leave this review

We will make sure your comments are passed on to the team!

We are sorry to hear about the initial problems with your delivery.

The Betta Living Team
27-Jun-2014

Fitted Bedroom

Service
Product

Service rating : A bit expensive but you get the quality byou pay for
Product: The fitter was clean and efficient the bedroom is now a more relaxing place to be

Read more


Thank you for taking the time to leave this review and your lovely comments regarding our fitters

We will make sure we pass them on to the team!

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
25-Jun-2014

Fitted Bedroom

Service
Product

Service rating : The finance company took long time to process application
Product: products are good but are not all wood

Read more


Thank you for taking the time to leave this review

Your comments are noted with regard to the finance.


Thank you for your valued custom.

The Betta Living Team
23-Jun-2014

bedrooms

  • Customer also reviewed:
  • Bedroom
Service
Product

Very poor service, they never get back to the customer after many phone calls we are still waiting for someone.

Read more


We are very sorry to hear that you are unhappy with your Betta Living experience.

The Betta Living team works really hard to get things right every time but we appreciate customers taking the time to let us know if we’ve made a mistake.

Customer satisfaction is our main priority and we take all feedback seriously.

We will pass on your comments to our team to ensure that we learn from our errors.

The Betta Living Team
23-Jun-2014

Bedroom

Service
Product

Service rating : a very helpful, efficient company in all stages, from initial consultation to final payment.
Product: We are very pleased with our new bedroom and the quality of work done by our fitter, Adam, cannot be praised enough. He went out of his way to ensure everything was done to our satisfaction, recommending some slight changes on the way.

Read more
Mr and Mrs Thompson

Thank you for taking the time to leave this review and your lovely comments regarding our fitters

We will make sure that they are passed onto the whole team.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
18-Jun-2014

bedroom

Service
Product

Service rating : Very pleased with Betta Living bedrooms and have refurbished 3 of our bedrooms in the past 2 years. Excellent design service throughout and very pleased with the fitting.
Product: We really like the designs and find them spacious and practical. There is a style for everyone, our room and teenage son and daughter.

Read more
Thank you for taking the time to leave such a lovely review

We will make sure your comments are passed on to the whole team!

Did you know that each time you recommend us you could earn up to £250?

Thank you for your valued custom.

The Betta Living Team
16-Jun-2014

Kitchen

Service
Product
Latest
Service
Product

Doors still not adjusted properly!

21-Jun-2014
We've had no response from Betta Living about adjusting our doors.

Read more
Thank you for taking the time to leave this review.

We are very sorry to hear that you’re unhappy and we would like to fix this problem immediately.

We have forwarded your review onto a member of the management team and they will be in touch shortly to discuss the next steps.

The Betta Living Team
16-Jun-2014

Bedroom

Service
Product

Service rating : Picking the goods was easy as plenty of choice, arrived when they said it would and fitted on the day arranged. The fitter was brilliant efficient and tidied up after himself he even tried to be quiet on the second day when I was I'll with a stomach bug!!! Full marks .
Product: Looks stylish and easy clean what more does a working woman need these days! When I push a door too it closes slowly and so quietly, in fact pretty perfect! :-)

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Thank you for taking the time to leave this review.

We will pass on your lovely comments to the whole team!

Did you know that each time you recommend us you could earn up to £250

The Betta Living Team
15-Jun-2014

Bedroom

Service
Product

Service rating : Good communication.
Product: Delighted with product. First class fitting by Simon Grant.

Read more
Thank you for taking the time to write this review - we are very happy to hear you are pleased with your fitted wardrobes.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
15-Jun-2014

Kitchens

Service
Product

Service rating : Very good
Product: Made up with are new kitchen and fitter who installed it was very good

Read more
Thank you for taking the time to write this review

We are very happy to hear you are pleased with your fitted kitchen.

Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team
15-Jun-2014

Kitchen

Service
Product

Service rating : very good
Product: very good

Read more
Thank you for taking the time to leave this review.


Did you know that each time you recommend us you could earn up to £250?

The Betta Living Team