For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Although the product looks very good and the workman worked hard (he was on his own as his mate was sick) part of a drain pipe blew off within a few days and something dropped on the car port making a hole so we now have rain coming in. Hope it will be put right soon.
the crews did their job to a high standard left product as you would expect for a big firm
We had french doors installed about 3weeks ago with an outside ramp as my husband is in a wheelchair the work it's self is fine but someone was supposed to come back and remove the wooden frame I have reported it three times but still
No one as been !!
Also the new bathroom window does not have keys and this was also reported..
I don't think I would recommend you again unless these things are sorted out out soon...
It took two further visits by installers to correct lock malfunction
Very good service and workmanship. Will certainly recommend. So far no problems.
Both the work and service was average, the overall rating had an a middle option I would have selected that box.
I received a phone call recently from Anglian, asking for feedback. The email adds to an existing sense I have that Anglian are muddled - the pricing should be simplified - it is currently hard to understand, which makes it difficult, I imagine, to compete on this basis.
When I was unsure of how I would make the repayments Anglia sent round a lovely man who reassured me they would help me .Unfotunatly I do not have his name but he was so lovely and very helpful .I would recommend Anglia to anyone .
The product is first class; the individual trades are professional; the interface between the various trades is abysmal. There is no visible project management by Anglian Home Improvements; so managing the interfaces between vaious trades - groundworks contractors > conservatory installers > electricians > plasterers - to name some key components - is very much left to the home owner to manage.
The demarcation between trades about who is responsible for what becomes very tiresome.
We commenced this project with Anglian Home Improvements on 4 August 2014 with a £5567 deposit. The works were completed on 26 February 2015 - a total elapsed duration of some 223 days. Stage payments follwed.
In contrast, we paid a £500 deposit on our new build home on 27 March 2014, and this was completed on schedule on 31 October 2014 - a total elapsed duration of some 219 days. Of course, on the new build house we didn't need to make any payment until final completion.
only took one day
From start to finish an excellent company to deal with and a great quality product
High quality long lasting products
The workmen came on time each day. Worked hard, left no mess, and were polite and thoughtful. I couldn't ask for better service.
I was initially impressed with your representative who came to see us. He was patient with the details and paperwork. In fact, he had to come back again for another set of paperworks but nevertheless he was patient and kind.
The installation was delayed due to the confusion on where & when to install. Not sure how they got confused.
When I inspected the installation, the framework is maroon color and the door is brown. The colours dont flow, it's a mismatch. I reported it and waited for someone to come at 12 but apparently, the surveyor arrived half an hour early and didn't even see me.
I'm still waiting for them to come back to me and the more I see the door everyday, the more frustrating and horrid it looks.
i have had windows on a couple of houses in the past by Anglian & always been pleased with the results. WIndow companys are always a worry when looking to make a purchase for a large amount of money. Anglian give me confidence of a good product & warranty.
Good service but have not received certificate for asbestos removal.
The fitters were clean and efficient at the fitting of our windows and doors and very pleasant to talk to.
Top quality product efficient service
The whole process was efficiently carried out from start to finish, the workmen were the best, fast working and cleaned as they went along. The windows are providing excellent insulation and the house is not warmer than before.
product good installation team great after sales disgusting
My experience was mixed. Sales - no problems. Fitting - fine....
getting faults rectified - a different matter. It took five visits from technicians (and two no shows) to get the glazing bars on one of my window units exchanged - highly irritating. I'm not sure i'll be going back to anglian in the future.
Everything happened as promised. We are well satisfied with the results.
it`s not even fitted yet, your much too early.
Having a patio door fitted has allowed so much more light into our living room, it feels larger somehow. There were a few snags along the way which caused delays but Anglian ensured that repairs were done at their expense.
Just waiting for new hinges to be fitted on bedroom window!
Thank you for opening our home to the 'outdoors'