Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 585 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, we've been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
18 Minute(s) ago

Anglian Home Improvements

Plessed with the new doors but sick fed up with the frequent after sales contact seeking further work to be done at the house, so much so that I now seek to people in general not to consider Anglian Home Improvements if they were to be thinking or having work done in their property. I have repeatedly asked staff when they call top take my name off their contact list as I have no intention of carrying out any further work on my house, but to no avail. Absolute frustration on my part, but they don't realise that there refusal to take account of my requests is actually working against the company in terms of me promoting Anglian products to any one!

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No Comment
19 Minute(s) ago

Anglian Home Improvements

From start to finish I received an excellent service. Thank you very much

No Comment
10 Hour(s) ago

Anglian Home Improvements

Service was very good, the fitters were on time and worked hard ... Would recommend definitely

No Comment
12 Hour(s) ago

Anglian Home Improvements

We got Anglian Windows because we had windows fitted about 15 years ago and were pleased with them, we wouldn't go anywhere else, first class job by all.

No Comment
13 Hour(s) ago

Anglian Home Improvements

excellent service and the products were all good quality. the fitters were polite and
left no mess.
would use them again in the future.

No Comment
15 Hour(s) ago

Anglian Home Improvements

From start to finish they were excellent. The representative gave good advice and the work was carried out without any hassle. Have recommended them to other people. Very impressed

No Comment
16 Hour(s) ago

Anglian Home Improvements

Really pleased with the quality and workmanship, would recommend.

No Comment
17 Hour(s) ago

Anglian Home Improvements

The sales men was spot on, the window fitting blokes were very good very professional and came across that they took pride in the work, would recommend anglian to any body, overall very happy customer

No Comment
17 Hour(s) ago

Anglian Home Improvements

No complaints whatsoever.

No Comment
17 Hour(s) ago

Anglian Home Improvements

The service I received from the initial salesman to the finished and installed windows and doors was excellent. I was kept upto date every step of the way day by day as to how the work was proceeding.
The fitters worked hard in rain and shine with no compromise to quality to make sure we were fully satisfied with the end result. I couldn't of got a better service.
Many thanks,
Adrian Moore.

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No Comment
19 Hour(s) ago

Anglian Home Improvements

I've always been pleased with Anglian products and the service they provide. The quality is the best by far and 'you get what you pay for'. (Not the cheapest but worth the money spent). I always recommend Anglian to everyone I know - you just cannot go wrong!

No Comment
19 Hour(s) ago

Anglian Home Improvements

The windows are lovely. The team were quick & clean when installing them.

No Comment
20 Hour(s) ago

Anglian Home Improvements

Their service from the initial response to the completion of the porch was excellent a good job at a good price.

No Comment
20 Hour(s) ago

Anglian Home Improvements

Hard to put into words but we never felt like we were getting the premium service we paid for. The first week was a nightmare with the workers turning up late or on two days didn't turn up at all and didn't ring to tell us, and THEN when they rang to apologize at 4pm the person made it clear he didn't want to apologize, didn't feel he had to apologize and was only doing so because the manager was making him. Then on most working days they disappeared for long periods, in some cases never coming back without telling us. Overall we never felt that we knew if or when they were coming or if they were coming back and the project probably took 5 to 7 days longer than it might have done and that is a lot of disruption. I am giving a good rather than a poor because ultimately we are happy with the space but the process of getting it was painful.

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No Comment
36 Hour(s) ago

Anglian Home Improvements

First class product first class service thank you

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Thank you for your feedback and we are delighted to hear that everything was first class.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
38 Hour(s) ago

Anglian Home Improvements

Great product, great fitters. Extremely satisfied with the products, they look great and the house always feels warm

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Thank you for your feedback and we are delighted to hear that your house is always warm and that the windows are doing their job.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
19-Oct

Anglian Home Improvements

Job well done from start to finish my new windows are much better than the old ones

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Thank you for your feedback and we are pleased to hear your new windows are an improvement and that you have been pleased with your dealing with us from start to finish.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
18-Oct

Anglian Home Improvements

Excellent

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Thank you for your feedback

Kind Regards
Georgina Greengrass
Anglian Home Improvements
18-Oct

Anglian Home Improvements

Apart from having the wrong hinges to start with, the job, the installers and the product have been excellent.
Let's hope the product remains excellent for the years to come.!

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Thank you for your feeedback and we are pleased to hear that after the hinges had been sorted out that everything else has been excellant.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
18-Oct

Anglian Home Improvements

The actual fitting team were great, the suveyor great, booking team ok,the salesman was helpful if a little pushy but that's their job.

The 2 months of follow up calls from a Leicester and Loughborough office were close to PPI stalkers! I have never had to tell a company to stop ringing us, but had to with Anglian windows. We were being chased constantly it transpires to offer us a discount on further works because "someone in our street saw how good our job had been and was placing a large order before xmas" what a whopper! Must think I was born yesterday. For this reason alone I will not deal with them again. Disappointing.

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Thank you for your feedback and we are sorry to hear you feel you have received unnecessary calls, one of our customer service team will call to discuss this further with you.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
17-Oct

Anglian Home Improvements

Fast and efficient service

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Thank you for your feedback and we are pleased to hear you received a fast and efficient service.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
16-Oct

Anglian Home Improvements

Excellent windows and doors no fuss company to deal with excellent fitters and excellent after sales service they phone you to see if you need maintenance done within the guarantee time.

David Stewart
Lochgilphead

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Thank you for your feedback and we are delighted to hear you have had an excellant installation, after sales service and that you are pleased with your windows and doors.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
16-Oct

Anglian Home Improvements

Great team from the rep , surveyor and to the fitters all very helpful. Had bedroom window and bathroom windows replaced the fitters were quick tidy and replaced some bathroom tiles I knew would fall like knew .Will use again and I would recommend them.

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Thnak you for your feedback and we are so pleased to hear you have received such a good service from start to finish and that the installers replaced the bathroom tiles that fell out. We are also pleased to hear that you would recommend us to others and did you know you could earn up to £500 if you do. Please see our website for more details.
http://www.anglianhome.co.uk/recommend-a-friend.aspx

Kind Regards
Georgina Greengrass
Anglian Home Improvements
16-Oct

Anglian Home Improvements

We found the whole experience from ordering of what we wanted to the fitting of the windows and door to be just what we expected having used Anglian before. Friendly people, professional in their work ethic and easy to talk too, thanks to Brad and Paul for doing such a great job we couldn't be more pleased.

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Thank you for your feedback and we are pleased to hear you are a returning customer. We ar delighted to hear Brad and Paul did such a fantastic job.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
16-Oct

Anglian Home Improvements

This is the second scheme that Anglian have done for me. The fitters were competent and as tidy as could reasonably be. 1 window out of 12 was wrongly measured but that was rectified only a couple of weeks later.

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Thank you for your feedback, we are sorry to hear that one of your windows was incorrectly measured and glad this was rectified quickly. We are pleased that you have used us before and hope to be of service again in the future.

Kind Regards
Georgina Greengrass
Anglian Home Improvements