For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Initial meetings went well, but when it came to installation, we had a problem with the colour or windows. This was resolved but we found one of the office Managers to be quite abrasive and unhelpful. Once installed, we found a problem with a window that could not be opened. This was successfully resolved and we are now happy with the installation. Special thanks to Cliff Smith finished off the installation to our satisfaction.
D J PERRETT
Very pleased from ordering to the finished job.would use Anglian again.
Quick and efficient service.
Only ordered 2 windows but they were fitted in a timely fashion, by a fitter who's an absolute star and gets on with his job without hassle
All great-from the sales team-Rob, John and Tony Benns friend to the fitters.
Only hiccup was the omission by the surveyor-he failed to tell me that the phone socket needed moving. This held up completion by several weeks.
I have already given requested feedback by phone and I have written a letter commending your fitter and his work, so up to now I have as indicated been very pleased with your firm. However this is the last time I will offer feedback, as I begin to suspect that you wish to sell further services, and I do not want sales pressure, therefore please accept that, yes, I am entirely satisfied with what you have done but do not want further communication unless it is instigated by myself.
Good product, professional installation - generally good customer experience
Quotation of Anglian was bit expensive then local window companies but the reason I have decided to go with Anglian was due to quality of windows and doors. I must say its great quality and good customer services.
Also I was looking for reliable company to install windows and doors, Anglian tick all the boxes in terms of quality, reliability and price.
Overall process and experience was great. Window sales person, surveyor and fitter were really good. Anglian will be my first choice for any future installations.
Product appears to be very good and judging by the prompt response to our adjoining neighbour's small overflow issue, after sales are also responsive. The rating would have been excellent, if we were not still staring at the bagged Asbestos on the lawn. We understand that this was missed and will be removed shortly.
I am very pleased with the result and the team tidied up very well after them. Only criticism would be that I was given an estimate of 5 days to do the job, and it only took 1! Fortunately I had only take one days leave. However, scaffolding firm requested to come a day early as they thought it would take more than a day to erect the scaffolding. That only took just over half a day so I took a days leave (for the original scheduled day for them) which I didn't need to take. My leave days are precious and to have wasted a day was a little annoying.
We paid almost £5.000 for new roof trim. The first team of fitters did very little work and then went sick. This meant the first week was mostly wasted. The scaffolders turned up to remove the scaffolding but had to leave because the job was obviously not finished.
The boss was called in to inspect the job and arranged for a new team of fitters to finish the work. Nothing happened until Wednesday of the second week, but to Anglian's credit, suddenly there were two vans and two teams of fitters all at once. The job was finished in a couple of days. These guys were really good and corrected anything that was not done right the first week.
The fact is that we went with Anglian just so that we didn't have to experience these kind of difficulties. All in all, a poor show for such a big company.
The windows and doors are exactly what we wanted ,the two fitters both named Craig were very professional and helpful and we are very happy with your overall service. It is so nice to be able to send a review like this.Thank you.
good professional service pleased with windows and installation
I recently had my windows and front door replaced by Anglian and I was very impressed with their level of workmanship. The window fitters were always on time and were very respectful of my home. I love my new windows and door and I have had many complimentary comments.
I would definitely recommend Anglian to my family and friend.
Service and products excellent. Matched my expectations and would recommend to others.
Very efficient and all the visits were carried as planned. The staff I encountered were knowledgeable and friendly.
I would use Anglian again
The roofline chaps were a credit to your company.
Your product is good.
Your fitter was excellent polite tidy professional
We are very please with the whole job
Despite a slight delay on start date (due to the scaffolders not turning up) we were very pleased with the way Andy and Terry undertook the work; they were very pleasant and accommodating and returned quickly after I reported one or two snagging items that needed attending to.
The installation looks very tidy and professional - so "Good" bordering on the "Excellent".
BUT we have had 3 or 4 follow up "customer satisfaction" calls when one should have been enough!
I'm very pleased with the service from Anglian and their team of fitters. They did a very good, quick and efficient job and I would be happy to recommend them to anyone contemplating new doors and windows.
Brilliant service from everyone, representative, surveyor and workmen. Very polite and treated home with respect. Love the windows and door fitted and would recommend to anyone. Thank you Anglian
Two mistakes that should not have happened
The locking screw in the front door was missing allowing the barrel to move about.
Also the handle in the sliding door the gold was eroded off in 2 places.
However when you eventually sent a man to rectify the front door (7days later)
He was the best ever! Not only did he fix the front door he also a greed that the handle on the sliding door was not right, he went immediately and got a new one and it was fixed in a flash, well done john.
Good quality product and well fitted. Very professional all round. The company do contact you a lot and in my opinion more than I would have liked.
THE WORKMEN WERE EXCELLENT.IF ONLY ALL WORKMEN DID SUCH A GOOD JOB I WOULD NOT HESITATE TO HAVE THESE WORKERS AGAIN.