Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 1443 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
30-Aug

Anglian Home Improvements

brilliant people and service. Thankyou.

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Thank you for your feedback. We are delighted to hear how pleased you are with the service provided by our team.

Many Thanks

Sian Fisher

Anglian Home Improvements
27-Aug

Anglian Home Improvements

More frequent contact during the early phases (design, planning etc.) would have resulted in 'Excellent'. It need not be written contact, a phone call will suffice.
Timberland should not have to contact us to find out when the floor can be fitted. When they called the conservatory had not even been started.

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Thank you for providing us with your feedback. We apologise for any lack of contact throughout your installation and your opinion is of value to us. We will pass this on to the relevant department to make them aware. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
27-Aug

Anglian Home Improvements

After thirty several years this is my second Anglian windows installation . The appearance and security of my home is important especially when you live alone.Just one minor hiccup with after sales support , but was sorted and reassured.Thank you Anglian for the service from from your sales rep Anthony Smith ,right through the to the completion.

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Thank you for taking the time to provide us with your feedback. Its lovely to hear how pleased your are with the outcome of your installation and the service provided. We are pleased we were able to offer you the same standard of product after thirty plus years. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
26-Aug

Anglian Home Improvements

First class work. First class fitters who were most helpful and friendly. Job completed on time and to our satisfaction. Would recommend to anyone needing this type of service. This is the second time we have used Anglian.

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Thank you for taking the time to provide us with your feedback. It's wonderful to hear how happy you are with the service provided by our team. Thank you for recommending us in the future and if you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
26-Aug

Anglian Home Improvements

From the sales man to the fitters were really nice and easy to talk to, explained everything and was open to our voice. The only problem we had was with the roof trim surveyor, he did a bad assessment of the job hence caused a delay with the scaffolding erection.

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Thank you very much for your feedback. We are pleased to hear how happy your were with the service from the fitters and sales team. I apologize for the inconvenience caused by the surveyor and you feedback will be passed on. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
26-Aug

Anglian Home Improvements

Efficient from start to finish. Good product.

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Thank you for your feedback. We are delighted to know how happy you were with the service provided to you. If you have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
25-Aug

Anglian Home Improvements

Excellent quality . All staff extremely knowledgeable and helpful.

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Thank you for your feedback. We are pleased to hear how happy your were with the service provided. If you ever have queries please do not hesitate contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
25-Aug

Anglian Home Improvements

Fitter was excellent, very clean and professional

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Thank you for your feedback. We are delighted to hear how happy your are with the service provided to you. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

Great workmanship and team customer service excellent delivery and installation superfast

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Thank you very much for your feedback. We are pleased to hear how satisfied you were with the service provided to you throughout your order and installation.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

thank you for doing such a good job fascia boards and guttering , it has added the finishing touch to our home.

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Thank you very much for your feedback. It's wonderful to hear that the guttering compliments your home. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

I am very delighted with my new windows. The work was carried out efficiently . The workmen cleared all the mess up, Hoovered where needed. I was very impressed.

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Thank you for your feedback. We are delighted to hear how well your installation went and you are happy with your new windows. If you have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

I found the whole experience of having all my doors and windows renewed by Anglian a delight. Everyone turned up on time, the men who did the work were extremely nice, hard working and left no mess at all. All the work was carried out with a minimum of fuss with absolutely no inconvenience to myself. I can honestly recommend Anglian Home Improvements to anyone who wants work done to a high standard and be such a pleasant experience.

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Thank you for taking the time to give us your feedback. Its great to hear how delighted you are with the process of your order and installation. We are very pleased that the fitters worked hard. Thank you for recommending us and if you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

competitive price (not the lowest ) Good & carefull installation .fitter polite & helpful ,no mess left ,minimal damage to external render. would recommend Anglian to friends/neighbours

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Thank you for your feedback. We are delighted that you are pleased with the work carried out. Its lovely to hear that you would recommend us in the future. If you ever have any queries please do not hesitate to contact us.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

The patio door is lovely and keeps the heat in and when the fan is going the cool ness stays in the front room

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Thank you for your feedback. We are pleased to hear how well your new door is working out and helping improve your home.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Aug

Anglian Home Improvements

As usual we are pleased with your product, but one or two things were not
quite up to your usual high standard. having said that we would still recommend
you plus if we ever wanted double glazing again would come to Anglian.

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Thank you for your feedback, it's lovely to hear you are pleased with our products. It is also great to hear that based on you experience with us you would recommend us to others, and that if you ever required more home improvements you would return to us. Please contact us if there are any issues we can assist you with.

Many Thanks

Gary Hindes

Anglian Home Improvements
21-Aug

Anglian Home Improvements

Very good customer service and very professional.

Will be coming back for the rest of the house next year.

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Thank you for your feedback, we are pleased to hear you found our service to be professional and that you will be returning to us in the future.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Aug

Anglian Home Improvements

Quick, efficient from sales to fitting. Fitters and scaffolding turned up on time and worked hard throughout, without stopping. Very impressed! They even covered flooring and beds to ensure no dust was left behind. Clean and tidy finish. Thanks

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Thank you for your feedback, it is lovely to hear everything was carried out on time and that the installers took such care in your home when installing the windows.

Kind Regards
Toni Sadd
Anglian Home Improvements
18-Aug

Anglian Home Improvements

Great installation clean tidy work would recommend them to anybody wanting new windows and door

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Thank you for your feedback, it's lovely to hear you found the installation to be great and that you would recommend us.

Kind Regards
Toni Sadd
Anglian Home Improvements
18-Aug

Anglian Home Improvements

From the sales team to the fitters were all very professional but also friendly and considerate

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Thank you for your feedback and we are delighted to hear everyone you dealt with was professional, friendly and considerate.

Kind Regards
Toni Sadd
Anglian Home Improvements
18-Aug

Anglian Home Improvements

We had a half wall taken down and replaced by patio doors in the dining room. In the kitchen they took out the kitchen door and built a half wall, then completely replaced the kitchen windows. The work was carried out on time and the staff were very friendly and efficient. They cleaned up after they had finished leaving everywhere tidy. After sales is brilliant too as after, two minor issues were dealt with very quickly. Would definitely use again.

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Thank you for your feedback, we are sorry to hear there were minor issues but pleased these were resolved quickly. It is lovely to hear the installers were efficient & tidy and that you would use us again.

Kind Regards
Toni Sadd
Anglian Home Improvements
17-Aug

Anglian Home Improvements

Anglican gave me an excellent price and equally good service. The windows look absolutely wonderful - even my window cleaner, who is a professional grump, commented on how good they are!

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Thank you for your feedback, we are pleased to hear you were pleased with the price and service received. Its lovely to hear you are receiving positive comments on your new windows.

Kind Regards
Toni Sadd
Anglian Home Improvements
17-Aug

Anglian Home Improvements

I received a letter in advance advising me of the date that the scaffolders would arrive and when the fitters would turn up and how long everything would take. The scaffolders were a day late but when I rang Anglian they sorted out the problem so that the scaffold was in position when the men arrived the next day. Very pleased with the product and the men cleared up well leaving very little mess. Extremely pleased with the overall appearance of my soffits and fascia. I had to wait another four days for the scaffold to be removed but the man I spoke to at Anglian, again sorted out the problem and got the scaffolders back on site to remove everything.

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Thank you for your feedback, we are sorry to hear there were a couple of issues with the scaffolding but pleased these were resolved. We are delighted to hear you are extremely pleased your new soffits, guttering and fascias.

Kind Regards
Toni Sadd
Anglian Home Improvements
17-Aug

Anglian Home Improvements

Excellent and even came back to rectify the plasterwork.

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Thank you for your feedback, we are sorry to hear there was an issue with the plaster work but pleased to hear this was resolved and you found our service to be excellent.

Kind Regards
Toni Sadd
Anglian Home Improvements
17-Aug

Anglian Home Improvements

Brilliant company!
From my first enquiry phone call to the follow up call to me after the work was caried out, the staff have been helpful, kind, considerate and polite. The office staff, advisor, surveyor and team who installed were equally professional and helpful.
I plan to have Anglian come back in the near future to put up facia and guttering. Can't thank them or recommend them highly enough.

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Thank you for your feedback and we are delighted to hear you were so happy with our service from start to finish. Thank you for recommending us and we look forward to hearing from you in the future.

Kind Regards
Toni Sadd
Anglian Home Improvements
17-Aug

Anglian Home Improvements

Good quality product.
Installation, I felt, was a bit rushed and some finishing could have been better.
Post installation support seems fair to middling.
Price is mid range.

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Thank you for your feedback and as per our conversation I have passed over your comments to the local installations branch to raise. However we are delighted to hear you were happy overall with the installation.

Kind Regards
Toni Sadd
Anglian Home Improvements