For nearly 50 years, we've been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
We are very happy with the window and brickwork and would use again and recommend to family and friends. Thankyou.
Salesman good, Product good, fitters excellent BUT TOTAL LACK OF ANY PROJECT MANAGEMENT. GIVEN STARTING DATES WHEN NO-ONE TURNED UP AND THE ONLY WAY WE EVENTUALLY GOT THE CONSERVATORIES FINISHED WAS TO WITHHOLD A PAYMENT.
WE DELIBERATELY USED A LARGE COMPANY SO ANY CONCERNS WOULD BE TAKEN AWAY - HOW WRONG WE WERE!! Your plasterer knew more about the job that the so-called Managers.
Very disappointing - would never recommend Anglian.
Difficult to answer.
Fitters were excellent.
Aftercare service poor. I don't think you talk to each other and I've been asked to complete a survey now 5 times.
Prompt and efficient service. Fitters took great care and made virtually no mess.
Job was completed on time. The team were polite and left no rubbish behind.
I have had no problems with the guttering and some heavy rain after completion allowed me to check there were no leaks or obvious problems.
We had a large window put in very good service workmen very tidy and polite
Great job. Triple glazing and fascias gutters and cladding all done by Anglian. Great price, quick install, friendly fitting team.
We're really happy with our new windows. a top quality product from a well known company.
Excellent service: very competent people and very pleasant to deal with.
Little room for improvement.
My only problem is......my bathroom window has been looked at twice by your fitters and it still does not close as well as my other windows that Anglian installed for me!
front door and patio doors fitted in just a few hours great job great doors work men did a great job
Anglian put in 4 windows they done a goond job in puting the windows in
They did a great job nothing was to much trouble for them. They worked well and everywhere was clean when they left.
l would and have recommended them to family and friends.
Great service and products but still too expensive!
we were very pleased with the product and the quality of the fitting
Fitters were excellent and we are generally satisfied with the product, however, I requested more window keys when answering a telephone survey. I also called as one of the windows is not shutting properly and again requested keys. Both people were very obliging and said someone would call me but to date I am still waiting for the call.
We have given feedback verbally over the telephone twice to different people.
We have given feedback on our guarantee registration form.
PLEASE no more requests for feedback.
On time, excellent workmanship. Friendly helpful service all round.
The installation was fine, but the door lock was incorrectly fitted, and it took 2 weeks of phone calls before the engineers eventually made the lock work correctly.
Windows are good but the fittings look and feel cheap.
The flat roof is good but the white UPV facia looks like cheap plastic. It is embarrassing.
When the windows were fitted two blinds were broken.
When the flat roof was fitted the light fitting in the bathroom was damaged.
We would not use Anglian again.
Despite letting us down on our first installation date which they cancelled on the day when they did come it was all done in one day with little mess and happy with installation
As I have had to have a manager back to assess the back door and the action plan will involve rehanging the door I am not best pleased. Also apparently poor manufacturing standards means that the drainage holes in the front door don't work properly. I currently do not feel like recommending Anglian and I will soon run out of patience if someone does not contact me very soon to arrange remedial action.
From the start of the project ie saleman to fitter including the surveryor and the customer service was excellent. I will definitely without fail consider paying for their product and services in the future.
Whilst Anglian Home Improvements make very goiod products, they falkl down HUGELY in one department, after sales service.
They phone you persistently under the guise of checking that all is OK. They bug you by e-mail. You can say to them 100 times that you do not wish to have any further contact from them, but they will still continue, as evidenced by the e-mail asking for this feedback. My experience so far with them is that each job they carry out results in about 12 marketing calls from them.
Before, I was happy to recommend Anglian to friends but NEVER again until they learn to just leave people in peace.
You cvan have the best product in the world, but if you don't stop getting up peoples noses, they will leave you.
Though I have future work to be done in my house, I will NOT be choosing Anglian if they contact me in any way again.