For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.
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This is the second time we have used Anglian for replacement windows and have been very happy each time with the result
Good quality product and service
Windows look excellent. Fitters were friendly and made sure no mess left after fitting.
Good product. Acceptable price. Work done efficiently on date and time agreed. No problems.
Excellent service in all respects, from first advisory visit to completion of a full replacement of windows and doors. Absolutely no complaints!
The sales rep was real and obviously knew his product, not the usual super-smooth young evangelist, and on top of Anglian's market reputation we took little convincing. We did sample the opposition: no comparison (except in price, which was very little cheaper).
The surveyor came when he said, and just got on with it. We were offered an early fitting date due to a cancellation, but couldn't manage it. On the due date the door was fitted, no fuss, just got on and did it. Everyone was very pleasant and helpful, no mess afterwards, and we love the door. Well done, we would certainly recommend!
From start to finish they were professional and thorough. They were a million miles away from the stereotypical 'pushy' salesmen. From the salesmen to the fitters they were people we were very happy to have in our home. Brilliant from start to finish; no faults, just compliments.
The work was carried out efficiently and in excellent time by two very pleasant men.
When the installation was complete I was given clear instruction as to opening and closing the window sand actually tried every opening for myself 'under supervision'!
Thank you very much for a job well done.
Very nice installers but surveyor was a bit grumpy according to my wife!
The Window and Door was supplied in a very short period. The old units were removed with very little damage and the new ones fitted in a clean fashion and the site left clean and tidy on completion.
It is a bit early to say if the products are as good as they say they are but up to now they are ok. The service was top notch and the fitters were first class.
Would rate fitters as excellent, but there were some issues with communication across the company, initially with getting time wrong for appointments and then during fitting.
We had our windows fitted on a bank holiday and one of the fitters did not turn up, meaning the work could not be completed as they needed 2 people for the job. The one who turned up was great!
When I tried to talk to someone about this, there were no managers working as it was bank holiday. The lady at customer services was very polite but could not do anything to help. Why are there no managers on duty when you expect fitters and customer services to work?
If you have fitters working you need to have managers available to help with any queries or in our case complaints.
All this meant that we had to wait another week for the windows to be completed.
We are happy with the windows and the quality of the work, but organisation from management was poor.
Very pleased with the overaull package
Right from the first visit to the last day of installation the driveway project was handled with the upmost care and attention I would like to thank the surveyour Mr David Taylor and the rep Mr mark Thorpe for there professional service from start to finish
Extremely pleased with the whole process. The order was processed with some queries which delayed the installation but the company tried their best to deal with the problem. The installation team was excellent. Caused minimum disruption, did the job quickly and professionally and even installed a new doorbell for me. They cleaned up after themselves and did a truly professional job.
Very Happy with Window installation but unhappy with roof trim (did scaffold come down too quick for trim to be checked properly) No call backs when phoned with queries.
I am delighted that I chose Anglian for my new conservatory. From start to finish I experienced nothing but the best communicative, professional and courteous service. The quality of workmanship was excellent and they all tidied up after themselves with no mess anywhere. I was kept informed at every stage of the work. I would certainly choose Anglian again if I needed any other work in the future.
Professional service from start to finish our new front door has improved our home to its full potential also the door every time I get home has a quality feel about it I would highly recommend Anglian...thanks again Roger..
The whole experience was very good but the greatest praise goes to the two fitters who were really excellent
Very good service Salesman was really good and not pushy windows and front door look wonderful had so many good comments from people walking by etc. would recommend - thank you
From salesman to fitters the service was polite and professional. The salesman was not pushy but very knowledgable on his product. Once ordered the surveyor arrived as promised as did the windows themselves. Fitters were very pleasant and tidy. all in all very pleased with the service. The product itself is excellent.
Replacing old patio doors with these new aluminium French Doors in white from Anglian, has given us a much more up-to-date look, with the added benefit of having increased the light that comes into the room, and naturally the room feels much warmer as these are far more efficient than the old patio sliding doors which were 30 yrs old!
We had emphasised when we first called that we didn't want a 'hard sell' salesperson, and indeed Anglian honoured that in that they sent a very helpful and friendly gentleman who discussed everything without any pressure. Then the surveyor came round a couple of weeks later - another helpful and pleasant gentleman, who answered any 'technical' questions as to how the job would be done.
Finally the day came when the installers arrived to complete the work. I must say - we hardly knew they were here. They very much appreciated a few cups of tea to help them along with the job, but as to quiet, efficient and friendly - couldn't have been better! Okay they will need to come back just to do a very slight adjustment to one of the doors, but nothing much, and we've been advised that we'll get a letter about this very soon.
We're very happy with the service, and believe we got it done at a fair price. So all in all, very happy to recommend!
Brilliant team of contractors, friendly and helpful, always tidied up as they went. Delighted with finished product. Not the cheapest but you get what you pay for and the quality and finish is exemplary. Happy to recommend.
I'm very pleased with the guttering and trim that i ordered and the superb service that Anglian provided. Courteous,friendly and efficient fitters. I can happily recommend their service.
All round excellent work men very good like I said the whole package from start to finish excellent