Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 1203 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
32 Hour(s) ago

Anglian Home Improvements

My Wife & I are very pleased with the everything that was done with the fitters one window had a fault in it said they would back to fit a replacement, arrived on the day they said to fit it no problems Thank You

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Thank you for your feedback. I am pleased to hear that your are happy with the work and that the issue regarding your window fault was rectified in a timely manner.

Many Thanks
Hannah Winning
Anglian Home Improvements
24-Apr

Anglian Home Improvements

I wanted the front windows replaced, contacted 4 companies for quotes, Anglian being one of them. They gave by far the most professional presentation, by their product was also the best. I like the drain point which the other windows did not have. The salesman didn't use the typical technique of offering a time bound 'deal' some of the others did!

I am very pleased with the improvement this has made to my house.

The fitters were also friendly and professional, the only negative point I discovered a few weeks after they left was that my record player had been used as a table, and leaked mastic defaced the cover.

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Thank you for your feedback. I am happy that you are happy with the work completed. I am very sorry to hear about the issues with your stereo, and as discussed on the phone we have raised this to be investigated further.

Many Thanks
Hannah Winning
Anglian Home Improvements
24-Apr

Anglian Home Improvements

made a very good job and were very polite

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Thank you for your feedback and we are pleased the installation went well.

Kind Regards
Toni Sadd
Anglian Home Improvements
22-Apr

Anglian Home Improvements

I have already completed a telephone survey

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We are grateful for your feedback.

Kind Regards
Toni Sadd
Anglian Home Improvements
22-Apr

Anglian Home Improvements

Very pleased with the windows, installers were very tidy and arrived prompt on the morning. All old windows were taken away.

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We are grateful for your feedback and delighted to hear you are very pleased. It's lovely to hear the installers were prompt and tidy.

Kind Regards
Toni Sadd
Anglian Home Improvements
22-Apr

Anglian Home Improvements

Great team of guys wont know they had been no ness on time also weather didn't stop them

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Thank you for your feedback, we are delighted to hear the installation team were clean, on time and worked hard even if weather conditions were not ideal.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Overall very good, a few problems but sorted out quickly.

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Thank you for your feedback, we are sorry to hear there were a few problems but pleased to hear these were resolved quickly and you are happy overall.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Really pleased overall with the product and fitting.

A little frustrated at the miscommucation between salesman, surveyor and fitters. I had to re-select the glass with the surveyor as we had been given the wrong selection pack from the salesman to chose from. Also, we had ordered a door knocker with the salesman and the surveyor but the fitters did not have that on their information. Fortunately, they had a spare and were happy to fit it on the day. We had requested some spare keys which the surveyor had said he would send with the fitters who again knew nothing of it. They were able to phone and get them sent in the mail the following day. So, overall no harm done and we are very pleased with the final product but I think some improvement in communication between staff members would help improve things.

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Thank you for your feedback, we are sorry to hear there was miscommunication in the early stages and the issues this caused. We are however pleased to hear these were resolved quickly and you are happy with this final product. I will raise this with the relevant department so make sure this is looked into.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Very nice n quick finish the work with no hassle

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Thank you for your feedback, we are pleased to hear the installation went well with no hassle.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Slightly taken aback over only one installer available to replace windows. He appeared to do a good job, but now some nicks and small dents in inner windowsill and inner wall dented to extent that he had to make an interim repair.

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Thank you for your feedback. I'm sorry to hear that you had some minor issues, but I am happy to hear that everything has now been sorted as per your discussion with my colleague earlier. If you do have any further queries please contact us on 0800 988 9398.

Many Thanks
Hannah Winning
Anglian Home Improvements
21-Apr

Anglian Home Improvements

We were not that keen on the salesman but having had Anglian windows before we were aware of the quality. Windows were good as expected although some of the glass was faulty but noticed by fitters and replaced in about 14 days.

Standard of post fit glass cleaning was poor unfortunately.

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Thank you for your feedback. I am sorry to hear of a few issues, as per your discussion with my colleauge I am pleased that everything has now been rectified.

Many Thanks
Hannah Winning
Anglian Home Improvements
21-Apr

Anglian Home Improvements

the 2 fitters worked hard for 2 days and did a very good job

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Thank you for your feedback, we are pleased to hear the installers worked hard to complete your installation and that they did a good job.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

We had new windows and a door fitted and we were impressed with the quality of the windows and the installation team who installed them. Definitely recommend them!

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Thank you for your feedback, we are pleased to hear you have been impressed by our products and that you would recommend us. Thank you.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Great quality windows and excellent service. Salesman not pushy, and best of all, no pushy follow-up sales calls after installation! Recommended!!!

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We are grateful for your feedback and delighted to hear you have had an excellent experience with us and would recommend. Thank you.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

From enquiring about an estimate to completion of the work, this was an excellent experience. Lots of sound advice from very nice people and a superbly finished job. Our house was left with no sign of workmen, except for our new doors and windows, which have already drawn favourable comments from neighbours.

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Thank you for your feedback, I am pleased to hear you have had an excellent experience working with us. It is lovely to hear you have received positive comments on your new windows and doors.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

All stages of the installation service were carried out very efficiently, professionally and in a very friendly manner. I would thoroughly recommend Anglian (and have done) in the future.
Will be calling them first about the next stage of our house renovation when we are in a position to do so.
Keep up the good work!!!

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Thank you for your feedback, It's lovely to hear you were happy with every step of the installation and due to this would recommend us. Thank you and we look forward to hearing from you in the future.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Everyone was very helpful and professional.

The work was was carried out quickly and with no mess.

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Thank you for your feedback, it's lovely to hear the installation was completed quickly with no mess and in a professional manner.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Very good so far - too early to grade the products lastability

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Thank you for your feedback and we are pleased to hear everything is very good so far.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

The initial contact through Paul the salesman was informative and the innovative finance package allowed me to purchase at a price I could afford.

The windows and door I had fitted are excellent quality and the fitters that finished the job were polite, professional and extremely proficient.

The follow up service from the local manager (Andy) was very good

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We are grateful for your feedback and pleased to hear you were happy with the price we gave. Also that this installation was completed with a high quality and that you received a follow up visit to check the work.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Apr

Anglian Home Improvements

Please with the service received at all levels.

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Thank you for your feedback and we are glad to hear you are happy with the service received.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Apr

Anglian Home Improvements

Fitter - very good

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Thank you for your feedback, we're pleased to hear the fitting went well.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Apr

Anglian Home Improvements

Excellent service throughout, great installation, very satisfied.

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Thank you for your feedback, it's lovely to hear you are very satisfied and you received an excellent service throughout.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Apr

Anglian Home Improvements

Couldn't fault the service, fitters were excellent nothing was too much trouble, would recommend Anglian to anyone

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We are grateful for your feedback and delighted to hear you found no fault with our service. Thank you for recommending us.

Kind Regards
Toni Sadd
Anglian Home Improvements
19-Apr

Anglian Home Improvements

Excellent service and high quality product.

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Thank you for your feedback, we are delighted you found us to be an excellent service with a high quality product.

Kind Regards
Toni Sadd
Anglian Home Improvements
19-Apr

Anglian Home Improvements

The work men were very good. One of the frames arrived with a crack, this was re-ordered at once and replaced a few days later.The whole process was very straightforward.

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Thank you for your feedback, I am sorry to hear one of the frames was cracked but pleased to hear this was resolved quickly and that the whole process was straightforward.

Kind Regards
Toni Sadd
Anglian Home Improvements