Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 730 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, we've been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
34 Minute(s) ago

Anglian Home Improvements

the men worked hard in pouring rain. Very pleased with result.

No Comment
1 Hour(s) ago

Anglian Home Improvements

We were very impressed by the initial presentation for our conservatory, and ultimately by the price quoted. Delivery and installation went according to schedule.
The installers were excellent at their job, and were also extremely helpful and friendly..
We can not think of any adverse comments, and are delighted with our new conservatory.

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No Comment
14 Hour(s) ago

Anglian Home Improvements

The quality of the products seem ok and the fittings of the doors are good but the finishing of the new window is a bit Less than i expected. The sides aren't straight and the plastering is uneven. The guys were very friendly but seemed rushed in the finishing.

No Comment
15 Hour(s) ago

Anglian Home Improvements

The rep was very good in the first instance showing us a sample window with "Chelsea cut" we decided this was what we wanted throughout .The price was acceptable ,so we ordered at the time. when the surveyor came to check sizes etc we found that the "cut" we specified was not included,On calling the rep he said in an abrubt manner well you signed it (we don,t do this every day)this put a doubt in our mind as we were considering further work on the property and it was day 13 and we considered cancelling .So as a comprimise on our part decided to only have on the front with the "chelsea cut" .The fitters were excellent ,effiicent, clean and friendly and would give me confidence to use Anglian again.

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No Comment
17 Hour(s) ago

Anglian Home Improvements

Windows were fitted very good and fitters were nice. House
is loads warmer since it got done and the windows look good quality. I would reconmend anglian
to others for the quality. Anglian have a 8 year interest payment
which came in handy. the only thing is i spent more than expected
Was hoping it would be abit cheaper. As far as i got told i got a good
deal but i think the price could have been reduced a little bit.

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No Comment
19 Hour(s) ago

Anglian Home Improvements

The service was good and effecient

No Comment
21 Hour(s) ago

Anglian Home Improvements

Good product although not told we had to pay on the day of fitting and this caused a problem for my wife.

No Comment
21 Hour(s) ago

Anglian Home Improvements

I refer to your telephone call. requesting feedback, for further details.

No Comment
22 Hour(s) ago

Anglian Home Improvements

The fitters were excellent very polite I would recommended them

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Thank you for your feedback. I am pleased to hear about the excellent job the fitters carried out and will pass on your comments.

Many Thanks

Sian Fisher

Anglian Home Improvements
22 Hour(s) ago

Anglian Home Improvements

Very good indeed, would use the company again

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Thank you for you feedback. We are very pleased to hear you would use our company again in the future.

Many Thanks

Sian Fisher

Anglian Home Improvements
22 Hour(s) ago

Anglian Home Improvements

Great communication from start to finish with a good follow up service to make sure you are still satisfied with the product. Quality of the GRP doors is excellent, my wife and I have noticed a distinct difference in the warmth in the hallway and utility since the new doors have been fitted.

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Thank you for your feedback. We are delighted to hear how satisfied you are with the entire process and the difference having this new door has made for you and your wife.

Many Thanks

Sian Fisher

Anglian Home Improvements
23 Hour(s) ago

Anglian Home Improvements

Great service with friendly people to deal with and explain the time scales. Really pleased with my windows and would say to anyone thinking of using Anglian go ahead with no problems.

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Thank You very much for your feedback. I'm pleased to hear how happy you are with the friendly service you received and that you would recommend us in the future.

Many Thanks

Sian Fisher

Anglian Home Improvements
23 Hour(s) ago

Anglian Home Improvements

the service from start to end was excellent and the fit of the windows makes a huge difference in my household. the sales rep was very polite in his procedure and not pushy in anyway to make a sales, the rep who came to measure up my windows was very polite as well, the 2 installers were prompt and efficient, my only nark was about the time it took for the scaffolding to be taken down and numorous phone calls on my behalf to get this done

Read more
Thank you very much for your feedback. We are delighted to hear how pleased you were with the service you recieved and the differnce the new windows have made for you. However im sorry to hear about the trouble with the scaffolding and will take your comments on board.

Many Thanks

Sian Fisher

Anglian Home Improvements
23 Hour(s) ago

Anglian Home Improvements

I would have said excellent, but I was told that sickness delayed the start by one day, and there was delay of several days before the scaffolding was removed. The lead installer did a good job cheerfully.

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Thank you very much for you feedback. Im sorry to hear that the scaffolding was not removed as soon as the job was complete. We will take your feedback on board. Im pleased to hear the you were happy with the lead installer and his work.

Many Thanks

Sian Fisher

Anglian Home Improvements
24-Nov

Anglian Home Improvements

We were lucky with the weather but the team made very little mess and cleaned up well. There was minimal damage to our existing decoration and they repaired all areas. We are very pleased with the standard of work and the house looks great and is much warmer.

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Thank you for your feedback and we are delighted the instillation team cleaned up well and repaired any damage made. We are pleased to hear the house looks great and is much warmer.

Kind Regards
Toni Sadd
Anglian Home Improvements
23-Nov

Anglian Home Improvements

Excellent service. No hard sell. They explained the product clearly, kept us informed through the process and delivered as expected. First rate.

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Thank you for your feedback. I'm pleased to hear that you have received excellent service from all areas.

Many Thanks
Hannah Winning
Anglian Home Improvements
23-Nov

Anglian Home Improvements

I wouldn't say the service is poor but the only thing I wasn't happy was we had three different lots of fitters for all three days.there was no continuity,but Andy mace was very good he sorted it out.

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Thank you for your review. We will take your feedback on board, and I'm glad that it was sorted in the end.

Many Thanks
Hannah Winning
Anglian Home Improvements
21-Nov

Anglian Home Improvements

Very pleased. The installer was very good

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Thank you for your feedback and we are delighted to hear you are very pleased and that the installer was very good.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Nov

Anglian Home Improvements

Good service from being to end thanks

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Thank you for your feedback and we are delighted to hear you have received a good service from beginning to end.

Kind Regards
Toni Sadd
Anglian Home Improvements
21-Nov

Anglian Home Improvements

Residential Door very well made

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Thank you for your feedback and we are pleased to hear you feel your door is very well made.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Nov

Anglian Home Improvements

The installation team were excellent and worked from thursday through to Sunday afternoon to complete work on our soffits and eaves. Two days were very wet and difficult for work outdoors can't praise them enough.

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Thank you for your feedback and we are pleased to hear the installation team were excellent and worked through from Thursday to Sunday to complete your installation, even in difficult conditions.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Nov

Anglian Home Improvements

Fitting team excellent problem with 1 window engineer did not arrive at right time and when contacted had a attitude problem but as already said cannot fault the installation team 10/10 thank you .

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Thank you for your feedback and we are delighted to hear the instillation team were 10/10 but sorry to hear about one of the window engineers. We will raise this with the manager at the local branch to investigate and deal.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Nov

Anglian Home Improvements

Initial home contact was polite and very professional. Excellent job was carried out on previous home improvements and now awaiting the installation of the final home improvement.

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Thank you for your feedback and we are delighted to hear the designer was polite and professional. We are glad to hear the previous home improvements have been excellent and we hope this is the same for your final home improvement.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Nov

Anglian Home Improvements

All 3 windows installed in 1 day and the operatives were very professional even during the rain showers.

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Thank you for your feedback and we are delighted to hear all windows were installed in 1 day and that the installers were professional even during rain showers.

Kind Regards
Toni Sadd
Anglian Home Improvements
20-Nov

Anglian Home Improvements

The product is good and the service at every stage has been very good. The only criticism which I have always found with everything we have had fitted over the years, is that certain aspects of the final finish with sealed joints etc has not been great.

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Thank you for your feedback and we are delighted to hear you have received a good product and service at every stage. I am sorry to hear the final finish was not great but I can see this has been raised and will be investigated and resolved.

Kind Regards
Toni Sadd
Anglian Home Improvements