Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 511 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, we've been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
15 Hour(s) ago

Anglian Home Improvements

Vilhh

No Comment
17 Hour(s) ago

Anglian Home Improvements

Very happy with the work done. Some nagging doubts about the integrity of the sales patter.

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Thank you for your feedback and we are glad you are happy with the work that we have done. We are sorry to hear about the doubts you have reguarding the sales side of the business and one of our customer service team will be in touch to discuss further with you.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
20 Hour(s) ago

Anglian Home Improvements

The sales and installation areas were good. Management & surveys were awful. Needs improvement.

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Thank you for your feedback, we are sorry to hear of your dissappointment with the management and surveys. One of our custoemr service team will be in contact with you today to discuss further.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
20 Hour(s) ago

Anglian Home Improvements

Fitter guys and area manager outstandingly helpful. Product excellent

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Thank you for your feedback and we are delighted to hear you are so pleased with our installation team and the area manager for your region.

Kind Regards
Georgina Greengrass
Anglian Home Improvements
23 Hour(s) ago

Anglian Home Improvements

Everything about your service was terrible apart from the actual contractors. I will never use and i will warn everyone about your terrible service.

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Thank you for your feedback, one of our customer service will call you today to discuss further.

Georgina Greengrass
Anglian Home Improvements
38 Hour(s) ago

Anglian Home Improvements

WRONG - NAME .. . CORRECT . E MAIL.. SEPTEMBER.. 2014 .. . WE WROTE. . WE ARE VERY.. SORRY THAT WE COULD NT AGREE ON < PRICE > FOR . FASCIAS, BARGEBOARDS, SOFFIT s. GUTTERING / DOWNPIPE S, . AS THE < BUNGALOW > WAS < COMPLETED .> WITH WINDOW s. AND . FRENCH DOOR s , FRONT .BACK DOOR s, ALL DONE BY . YOUR - GOOD - SELVE s , . YOU TURNED OUR < BUNGALOW ,> IN TO A . S H O W - H O U S E , . THANKYOU H O P E YOU CAN C H A N G E Y O U R M I N D . . S E P T E M B E R .. 2 0 1 4 ,..

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Thank you for your feedback and we are so pleased you now have a showhome. I have e-mailed you reguarding your rooftrim and our current Dream Home Sales Promotion. We also have had some technical hitches which we are investigating so our apologies for the incorrect name on the e-mail that we sent you.

Georgina Greengrass
Anglian Home Improvements
27-Sep

Anglian Home Improvements

clean up by the fitters could have been better,screws left on the ground and cut bits from the beading and the dust pan left for me to throw away. Only little bit would just add the icing on the cake.

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Thank you for your feedback and we are sorry to hear that on this occasion this has happened.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

Service from enquiry to fitting my patio doors was excellent . Very very pleased with them.

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Thank you for your feedback and we are are delighted that you are so pleased with your new patio doors.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

We haven't had anything done by Anglian for at least 10 years so it's probably a little late to ask what we thought..

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Thank you for letting us know and apologies we have contacted you in error, we are looking at how this has happened.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

The service from the fitters was first class so polite,clean and so keen that the job was done as we wished.Every window was finished superbly no touching up left for me to do at all, I am absolutely delighted with the windows,thank you Anglian windows.

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Thank you for your feedback, we are glad you are pleased with the service your received and your delighted with your new windows.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

The fitting was bad - the second attempt to fit the door properly was better but not 100% as it had been manufactured badly. Customer service nil customer support and response zero

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Thank you for your feedback, one of our customer service team will contact you today.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

Good products and friendly, professional installers.

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Thank you for your feedback.

Georgina Greengrass
Anglian Home Improvements
26-Sep

Anglian Home Improvements

Anglian Home Improvements were very efficient installing the new windows, Soffits and Fascia's. Mostly keeping to the timescale. Always checking we were happy with the work done, rectifying any problems and checking after completion.

The only complaint we have is, that having spent a huge amount of money with the new installations they keep phoning trying to get us to have other work done. We do not wish for anything else to be done, even at large discounts. If we did decided to have further work done, it will be because it is necessary, not for a cheaper deal.

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Thank you for your feedback and we are glad that you are pleased with your new windows and rooftrim. I have e-mailed you regarding the calls you have been receiving.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

Wonderful experience, great product, hassle free fitting... what's not to love? I would recommend you to anyone. Thank you!

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Thank you very much for your feedback, so lovely to hear. Did you know that if you do recommend us to anyone you could earn up to £500? Please see our website for more information:
http://www.anglianhome.co.uk/recommend-a-friend.aspx

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

WE ARE VERY SORRY THAT WE COULD.NT AGREE ON PRICE - 4 - FASCIAS-BARGEBOARDS -SOFFIT s -GUTTERING/ DOWNPIPES. - AS - THE BUNGALOW WAS COMPLETED WITH WINDOW s -AND -FRENCH DOOR s FRONT -BACK DOOR s. ------- ALL DONE BY - YOUR GOOD SELVES.. - YOU TURN OUR BUNGALOW IN TO A - S H O W H O U S E . - THANKYOU . - HOPE YOU CAN CHANGE - YOUR MIND ............

Read more
Thank you for your feedback and we are so pleased you now have a showhome. I have e-mailed you reguarding your rooftrim and our current Dream Home Sales Promotion.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

I was pleased with the workmanship. One minor point - I had been told that they would arrive between 12 and 1 o'clock but they arrived at 10.30 when I could have been out. It was only luck that they found me at home.

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Thank you very much for your feeedback, I am sorry our communcation on this occassion wasn't up to scratch.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

Exceptionally pleased with quality and style of the windows which have much improved the outlook from the room. The installation team were very pleasant worked very hard and left the room without any trace of their presence. Lewis who took our order was most helpful and polite, answering all our questions succinctly. It all came up to the same standard as we had received on a previous occasion.
Thank you Anglian - it has been a pleasure to do business with you again

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Thank you very much for your wonderful feedback and we are delighted to hear your windows have improved the outlook from your room. Thank you for using us again to complete the work you needed doing and we hope to be of service again in the future.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

The work that was done, was very good and done with very little disturbance.

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Thank you for your feedback, it is always nice to hear from a happy customers.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

Very happy with quality and workmanship.

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Thank you for your feedback, we are pleased you are happy with your windows.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

FIRST TWO BOX SASHES I HAD FITTED BEGINNING OF SEPTEMBER I AM MORE THAN PLEASED, WELL DONE, I AM HAVING ANOTHER BOX SASH FITTED IN REAR OF HOUSE PLUS NEW FASCIA AND SOFFIT, NEW GUTTERI AND DOWN PIPE TO FRONT OF HOUSE IN NOVEMBER AND I HOPE THESE ITEMS WILL BE JUST AS GOOD.
MANY THANKS, PETER SMITH (KT59AW)

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Thank you for your feedback, we are delighted to hear you are pleased with your new Sash windows and we look forward to completing the back of your house in November.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

The product is good, but the customer service is lousy. Our installation was delayed several times and nobody kept us informed. Whenever I contacted them, they were evasive. The product is good and the installation is generally fine, but the customer service is appalling.

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Thank you for your feedback, we are glad that you are pleased with your windows and the installation. We are sorry our customer service has let us down on this occassion and will look into how this has happened.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

I had a really good experience with Anglian from the first moment Neil came to see me. He was very helpful and did everything he could to get me the best deal and gorgeous windows. I did have a week booked as holiday and they were even able to come that week to put them in, which I was very pleased about. Mick and Steve who came to put my windows in were a great team. They were very quick and thorough and a real good laugh as well, which was nice and what you need. I have 2 very large bay windows and was a little concerned over them coming out, but the guys were great and had them whipped out in no time at all and replaced with the new windows. I had a great experience with Anglian and would definitely recommend them to anyone who are looking to have new windows etc. Everyone I see on my street love the windows and I have had some great comments back. Absolutely love them.

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Thank you for your amazing feedback. We are delighted to hear that we have met your expectations from start to finish and that you are pleased with your new windows. Did you know you can get up to £500 through our recommendation scheme? Please see the link to our website.
http://www.anglianhome.co.uk/recommend-a-friend.aspx

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

Good workmanship but left property a little untidy, particularly outside, where there were pieces of glass and plastic.

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Thank you for your feedback, I am sorry to hear that on this occassion this has happened and it is not the type of service you should expect from us.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

The whole experience could be improved by ensuring that an inspector visited after installation to ensure the company's reputation was not being impaired. In my case poor quality trim was used and internal woodwork damaged.

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Thank you for your feedback, one of customer service team will be in contact with you to discuss further.

Georgina Greengrass
Anglian Home Improvements
25-Sep

Anglian Home Improvements

Very good workmanship.very pleased

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Thank you for your feedback.

Georgina Greengrass
Anglian Home Improvements