Anglian Home Improvements Reviews

Consumer ratings of Anglian Home Improvements

Feedback for www.anglianhome.co.uk has been compiled from 960 Customer Reviews

  • Feefo member since
  • 05/12/2012
  • For nearly 50 years, Anglian Home Improvements have been manufacturing and installing windows, conservatories, doors, roofline products and more recently, driveways, garage conversions and panoramic extensions.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.anglianhome.co.uk
09-Feb-2015

Anglian Home Improvements

All elements of the installation were carried out within the indicated time and to a good standard. A minor niggle is rippling of the white bonding on the lower internal sill probably due to door movement before it had had time to go off.

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Thank you for your feedback and we are pleased the installation was carried out within indicated time and to a good standard. We are sorry to hear about the rippling of the white bonding on the door and I have raised this with the local branch to call you to discuss further.

Kind Regards
Toni Sadd
Anglian Home Improvements
09-Feb-2015

Anglian Home Improvements

excellent fitters, took the time needed for the job even though they were booked to be elsewhere

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Thank you for your feedback, we are glad to hear the fitters were excellent and stayed late to finish your installation.

Kind Regards
Toni Sadd
Anglian Home Improvements
06-Feb-2015

Anglian Home Improvements

Very good quality products. A reliable company with cheerful, hard-working (and tidy) installers. Any issues after installation are swiftly followed up and rectified satisfactorily. I couldn't ask for more.

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Thank you very much for your feedback. I am happy to hear that everything went well with your installation and you were pleased with the installation team.

Many Thanks
Hannah Winning
Anglian Home Improvements
05-Feb-2015

Anglian Home Improvements

quick clean and efficient

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Thank you for your feedback. I am pleased that everything has gone well.

Many Thanks
Hannah Winning
Anglian Home Improvements
01-Feb-2015

Anglian Home Improvements

the service was delivered as described. Very pleased.

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Thank you for your feedback and we are delighted to hear you have received the service as described and that you are very pleased.

Kind Regards
Toni Sadd
Anglian Home Improvements
01-Feb-2015

Anglian Home Improvements

Excellent service from start to finish. Impressed with backup support

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Thank you for your feedback, we are delighted to hear you received excellent service from start to finish and that you were impressed with our backup support.

Kind Regards
Toni Sadd
Anglian Home Improvements
30-Jan-2015

Anglian Home Improvements

Great salesman, great fitters, great windows. Excellent all round job pleased we chose them, no bananas in sight.

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Thank you very much for your feedback. Im delighted to hear how happy you are with the service you received and the windows you chose.

Many Thanks

Sian Fisher

Anglian Home Improvements
30-Jan-2015

Anglian Home Improvements

excellent service from Sales to Installation,

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Thank you for your feedback. I am very pleased to hear you how happy you were with the whole process of your order.

Many Thanks

Sian Fisher

Anglian Home Improvements
30-Jan-2015

Anglian Home Improvements

Am very pleased with my new windows, which have made a lot of difference to the cold house I have just moved into. The installation team were professional, friendly without being familiar, and left everything clean and tidy.

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Thank you very much for your comments. I am really happy that you are so pleased with everything and that you can already see the difference your windows have made.

Many Thanks
Hannah Winning
Anglian Home Improvements
30-Jan-2015

Anglian Home Improvements

Very very pleased with all you have done so far Thank You

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Thank you very much for your feedback. I am happy that you are pleased with the work we have done.

Many Thanks
Hannah Winning
Anglian Home Improvements
29-Jan-2015

Anglian Home Improvements

The new windows were fitted expertly. So far I am satisfied.

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Thank you for your feedback. I am pleased that everything went well with the installation and you are happy with the work completed.

Many Thanks
Hannah Winning
Anglian Home Improvements
29-Jan-2015

Anglian Home Improvements

Very good service from the salesman. Excellent team of fitters. Very satisfied with the windows. Would recommend Anglian to family & friends

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Thank you very much for your feedback. I am very pleased that you are happy with all aspects of the work done and that you would recommend us.

Many Thanks
Hannah Winning
Anglian Home Improvements
29-Jan-2015

Anglian Home Improvements

I have already given my views to a W/E telephone caller. A bit less spending by the "marketing" department and sharper pricing is what you need.

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Thank you for your comments. I shall pass your feedback to the relevant department.

Many Thanks
Hannah Winning
Anglian Home Improvements
29-Jan-2015

Anglian Home Improvements

Sales and installation very good but office need to improve their communication and customer relationship skills

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Thank you very much for your feedback. As discussed on the phone, I am very sorry that you had some issues with our customer services and I shall be feeding that information back to the relevant departments for you. I am very pleased to hear that the installation team did a great job and you are happy wth the finished product.

Many Thanks
Hannah Winning
Anglian Home Improvements
26-Jan-2015

Anglian Home Improvements

The only negative comment i have to make was that i had to personnally chase up the installation date, other that that the intial sales, installation and aftersales was excellent

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Thank you for your feedback, we are disappointed you had to chase for an instillation date and will raise this with the local branch but pleased you found the sales, installation and aftersales to be excellent.

Kind Regards
Toni Sadd
Anglian Home Improvements
25-Jan-2015

Anglian Home Improvements

We were please with all the contracts but are waiting for
Some one to come out and check our brick work as it has not dried out.

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Thank you for your feedback, we are delighted to hear you were pleased with all the contracts but disappointed you are waiting for someone to check the brickwork. I can confirm that after a conversation with one of our customer service team I believe you have an appointment booked for Wednesday for this to be addressed.

Kind Regards
Toni Sadd
Anglian Home Improvements
24-Jan-2015

Anglian Home Improvements

Overhaul a good performance on the windows,but the second part of the order fit a garage door was a complete mess i have now been given a date for it to be fitted and hope the workmanship is equal to the fitting off your windows as both the orders were placed at the same date yonks ago now make my day.G Clark

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Thank you very much for your response. I am happy that you like the product and as discussed on the phone I have sent your details to the installation branch to ensure it goes ahead smoothly.

Many Thanks
Hannah Winning
Anglian Home Improvements
24-Jan-2015

Anglian Home Improvements

An excellent service and we are delighted with the results. So pleased we eventually had it done. One of the windows came without the Georgian bar but they rectified that without any problem or delay. We would definitely recommend Anglian.

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Thank you very much for the feedback. I am so pleased that you are happy with the work that has been completed and the issue with the Georgian bar was sorted quickly.

Many Thanks
Hannah Winning
Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

Very pleased with Anglian from sales man to the fitters and aftercare team. I would recommend anyone to use this company .

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Thank you very much for your feedback and I'm delighted to hear you would recommend us in the future. It's great to hear that the whole process of your order went smoothly.

Many Thanks

Sian Fisher

Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

I am pleased with what Anglian have done for me, it was easy to contact them & change dates if I needed to. The doors & windows are well fitted & good quality. I was impressed with men who did the installing, they cleaned up where they worked & were polite & helpful.

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Thank you so much for your feedback. I am delighted to hear how happy you are with your order and the installation team. I'm pleased that we helped you with any changes you had and that everything went smoothly.

Many Thanks

Sian Fisher

Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

I was extremely satisfied with the installers nick and paul they left our property very clean and tidy. There was some minor problems which were rectified at a later date.

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Thank you very much for your feedback. I am so pleased to hear how happy you are with the installation team and will pass on the feedback. If you have any further problems please do not hesitate to contact us on 0800 988 9398

Many Thanks

Sian Fisher

Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

Right from the initial call, through the reps visit and then the surveyor all went smoothly, although you need to review the databases regularly as I received calls trying to sell when in fact I had bought and was waiting an install.The installers were excellent ,very polite and friendly and got on with the job without any delays, leaving no mess at all.
Thank you

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Thank you very much for your feedback. I am sorry that you received some sales calls after you had already purchased the products, but it is lovely to hear that the installation went smoothly and you were happy with the installation team.

Many Thanks
Hannah Winning
Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

We have been impressed from Day 1 with the sales, survey and installation staff and the quality of workmanship and the goods purchased.

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Thank you very much for your feedback. I am delighted to hear that everything has gone well and that you are happy with the service and products.

Many Thanks
Hannah Winning
Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

Our old front door and our old conservatory looked so tatty and uninspiring but now Anglia have changed all that. Our home looks a top of the range desirable residence. Staff and workmen all 5* in performance and attitude. Service before, installation and detailed follow up afterwards to ensure satisfaction excellent. Would recommend using them in the future. I believe were offered a 'good deal' in the original estimate and price. Also good advice about credit facilities which were advantageous.

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Thank you for you feedback. I am so pleased that you are so happy with all aspects of our service and that the product has improved the look of your home.

Many Thanks
Hannah Winning
Anglian Home Improvements
23-Jan-2015

Anglian Home Improvements

Pleasantly courteous installers. Good standards of
Workmanship. Very good all round service. I would recommend Anglia to my friends.

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Thank you for your feedback. We are delighted you received good all round service and that the installers were polite.

Kind Regards
Jemma Evans
Anglian Home Improvements