FlightHub Reviews

Consumer ratings of FlightHub

Feedback for www.flighthub.com/ has been compiled from 15811 Customer Reviews

  • Feefo member since
  • 13/05/2013
  • Based in Ontario, Canada, Flighthub is Canada's fastest growing online travel company. With over 20 years of history serving Canada's travel needs offline, we decided to take our expertise to the web and develop amazing software to improve every aspect of the travel process. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make Flighthub the best way to plan, book, and manage your travel plans.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.flighthub.com/
25-Jan

Edmonton, Canada (YEG) to Toronto, Canada (YYZ)

Service
Product
Latest
Service
Product

I cancelled a flight and paid $75 to put my money towards another vacation, I wasn't informed is has to be a domestic flight now when I try to use that money I cannot put it towards a vacation south, I was told all I had to do was pay the differance

25-Jan-2015
Crock

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No Comment
22-Jan

Montreal, Canada (YUL) to Pisa, Italy (PSA)

Service
Product

We had extreme difficulty with the wheelchair issue because AZ did not have the appropriate code on our file.... at every AZ leg of the trip we had long explanations and delays. Still, overall FCO staff fairly cooperative...

No Comment
08-Jan-2015

Toronto, Canada (YYZ) to Port-of-spain, Trinidad and Tobago (POS)

Service
Product

Service rating : SAME FEELING AS BELOW.
Product: YOUR COMPANY ADVERTISE IN CANADIAN DOLLARS,AFTER I PURCHASE TICKETS THEN YOU CHARGE ME IN US DOLLARS ON MY CREDIT CARD WHY IS THIS?.

No Comment
27-Nov-2014

New York, United States (JFK) to Puerto Vallarta, Mexico (PVR)

Service
Product

Service rating : I have had a horrific experience. I am more than disappointed.
Product: I was rebooked on an inconvenient flight. I called Flighthub to adjust (as directed by the airline) and I have yet to receive quality service. I asked for a supervisor to call me back - NO ONE HAS CALLED! This is a terrible experience and adds unnecessary stress to my vacation. I will never use FlightHub again.

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No Comment
26-Nov-2014

Cleveland, United States (CLE) to Split, Croatia (SPU)

Service
Product

Things went well no Issues.

No Comment
25-Nov-2014

Vancouver, Canada (YVR) to Irkutsk, Russian Federation (IKT)

Service
Product

Service rating : Experienced no problem related to etikcet purchase thru Flighthub.
Product: I got my tikcets without any problems.

No Comment
24-Nov-2014

Toronto, Canada (YYZ) to Kingston, Jamaica (KIN)

Service
Product

Service rating : I missed my return flight - and have been trying to get in touch with someone at FlightHub via telephone with no luck. FlightHub was no help whatsoever. Ended up purchasing a new ticket altogether with Orbitz.
Product: Easy purchase but then again anything done online is easy.

No Comment
24-Nov-2014

Orlando, United States (MCO) to Los Angeles, United States (LAX)

Service
Product

Service rating : very very satisfying
Product: to do it again for sure

No Comment
20-Nov-2014

Washington, United States (IAD) to London, United Kingdom (LHR)

Service
Product

Tonight about one hour I was on the phone talking to a lady named Kay (sign # 3107KM) from your company. I asked her to resume my canceled ticket going on 1/13/104 and returning on 1/25/2015. The airline owes me $1120.53. The price of a new ticket for 1/13/2014 to 1/25/2015 and return is lower than the money the airline owes me ($1120.53). But she said I have to pay $655.24. Please let me know why I should pay an extra $655.24.

*personal info removed by Feefo*

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No Comment
16-Nov-2014

Montreal, Canada (YUL) to Cotonou, Benin (COO)

Service
Product

Service rating : Good
Product: Good

No Comment
12-Nov-2014

Toronto, Canada (YYZ) to Malta, Malta (MLA)

Service
Product

Service rating : Many thanks for such great service and I recommend Flight Hub very highly. Yours Truly Joe Borg.
Product: Flight Hub reps made every thing so easy for myself , nice doing business looking forward to my next trip. Many thanks.Yours truly Joe Borg.

No Comment
04-Nov-2014

Deer Lake, Canada (YDF) to Manila, Philippines (MNL)

Service
Product

Service rating : I appreciate the promos and cheaper fare prices FlightHub offers.
Product: There was an error in the time of landing in Toronto on June 5, it should have been 2:20pm (local and Toronto time) and not 3:50pm (NL time). This actually made me panic bec I thought there was a chance that I would miss my connecting flight to Vancouver which was at 4:30pm. I believe flight information with different time zones should be really looked upon more carefully. Thank you.

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No Comment
16-Oct-2014

New York, United States (JFK) to Cairo, Egypt (CAI)

Service
Product

Excellent services

No Comment
16-Oct-2014

Winnipeg, Canada (YWG) to Mcallen, United States (MFE)

Service
Product

Service rating : Never, never again and also advising all my friends, family, co-workers and everyone I ever talk to.
This organization should be forced to close down and not mistreat people the way they do.
Product: Firstly staff talk with very poor english, have no idea of the geography of Canada, put you on hold for hours and then cut you off and do not call back even though they ask for your phone number beforehand, make reservations with imaginery flights and then cannot correct the itinerary and ask you to contact the airlines and the airlines in turn send you back to booking agent and the stress commences. I have not received emails of flight changes back in May and Sept (as one airline told me they should have), then I find out on my own three weeks before travel only to get extremely frustrated....spent hours upon hours on the phone with Flight Hub people (probably 12 in total over the past week and a half and a total of 18 hours, yes, that many hours and I still do not feel comfortable with the itinerary they "never" did email me but I got off United Airlines website as I do not believe this will actually go thru once I get to the airport and attempt to travel. I am a senior and all this stress and aggravation is not good for my health (it wouldn't be good for anyone's health) God help me get thru this ordeal.

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No Comment
15-Oct-2014

Seattle, United States (SEA) to Ulan Bator, Mongolia (ULN)

Service
Product

Thank you for your courteous help in getting a refund on the cancelled ticket to Mongolia. It took a long time, but the phone calls direct to China Southern airlines were finally successful. The refund to my son's credit card finally came through on 10/09/14. Thank you again for your help. Sylvia Ellis

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No Comment
11-Oct-2014

Medford, United States (MFR) to Kona, United States (KOA)

Service
Product

While your staff was very friendly you need to change your website.Please do not have a place to select seats when it is meaningless. For our family vacation we ended up all sitting in different parts of the plane. You should just direct the consumer to contact the airlines directly.

No Comment
09-Oct-2014

Calgary, Canada (YYC) to Denpasar, Indonesia (DPS)

Service
Product

Service rating : Purchase was easy, connections proved to be excellent with good timing allowed between flights. Trip went off with no hitches. Well done.
Product: Excellent itinerary with good intervals between flights.

No Comment
06-Oct-2014

Atlanta, United States (ATL) to Newark, United States (EWR)

Service
Product

Service rating : Great
Product: Great

No Comment
01-Oct-2014

Montreal, Canada (YUL) to Tokyo, Japan (NRT)

Service
Product

Service rating : great information easy to access
Product: easy and safe

No Comment
24-Sep-2014

Calgary, Canada (YYC) to Puerto Vallarta, Mexico (PVR)

Service
Product

Service rating : Booking was fast and easy! Will use again!
Product: Found the pricing to be the best!

No Comment
11-Sep-2014

Colorado Springs, United States (COS) to Saskatoon, Canada (YXE)

Service
Product

Service rating : Trip as smooth and no problems..
Product: Always looking for a better deal....

No Comment
03-Sep-2014

Edmonton, Canada (YEG) to San Francisco, United States (SFO)

Service
Product

My only complaint is that the seat map never works for booking seats! I book with my husband at the same time on the same credit card and the airline (or flighthub) books us seats apart?? Then we end up paying for seat assignment. This is absolutely unacceptable considering how far in advance I book!

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No Comment
01-Sep-2014

Toronto, Canada (YYZ) to Sofia, Bulgaria (SOF)

Service
Product

Service rating : Very well made website, easy to use.
Nice affordable alternative for buying tickets online.
There was a problem with my flight and they called me 5 weeks in advance to give me alternative options for my flight.
Very happy with the cervice!
Product: Very well made website, easy to use.
Nice affordable alternative for buying tickets online.
There was a problem with my flight and they called me 5 weeks in advance to give me alternative options for my flight.
Very happy with the cervice!

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No Comment
29-Aug-2014

Toronto, Canada (YYZ) to Deer Lake, Canada (YDF)

Service
Product

Service rating : didn't like the separate seats on return flight because we could not find a computor soon enough.
Product: first time flying i find you get nickle and dimed a lot .you wanted over a 100 dollars to switch a flight time for one person [come on?????] I lost any interest to ever fly again

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No Comment
24-Aug-2014

Edmonton, Canada (YEG) to Orlando, United States (MCO)

Service
Product

Service rating : It provided me with a very comparable list of possibilities that enabled me to make the best decision to meet my travel needs.
Product: Booking the flight was easy, I received confirmation of the purchase almost immediately, and there was no changes to my travel information that I was not kept informed of. Very easy to print and use the online ticket, etc.

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No Comment