FlightHub Reviews

Consumer ratings of FlightHub

Feedback for www.flighthub.com/ has been compiled from 15804 Customer Reviews

  • Feefo member since
  • 13/05/2013
  • Based in Ontario, Canada, Flighthub is Canada's fastest growing online travel company. With over 20 years of history serving Canada's travel needs offline, we decided to take our expertise to the web and develop amazing software to improve every aspect of the travel process. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make Flighthub the best way to plan, book, and manage your travel plans.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.flighthub.com/
6 Minute(s) ago

Orlando, United States (MCO) to Los Angeles, United States (LAX)

Service
Product

Service rating : very very satisfying
Product: to do it again for sure

No Comment
20-Nov

Washington, United States (IAD) to London, United Kingdom (LHR)

Service
Product

Tonight about one hour I was on the phone talking to a lady named Kay (sign # 3107KM) from your company. I asked her to resume my canceled ticket going on 1/13/104 and returning on 1/25/2015. The airline owes me $1120.53. The price of a new ticket for 1/13/2014 to 1/25/2015 and return is lower than the money the airline owes me ($1120.53). But she said I have to pay $655.24. Please let me know why I should pay an extra $655.24.

*personal info removed by Feefo*

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No Comment
16-Nov

Montreal, Canada (YUL) to Cotonou, Benin (COO)

Service
Product

Service rating : Good
Product: Good

No Comment
12-Nov

Toronto, Canada (YYZ) to Malta, Malta (MLA)

Service
Product

Service rating : Many thanks for such great service and I recommend Flight Hub very highly. Yours Truly Joe Borg.
Product: Flight Hub reps made every thing so easy for myself , nice doing business looking forward to my next trip. Many thanks.Yours truly Joe Borg.

No Comment
04-Nov-2014

Deer Lake, Canada (YDF) to Manila, Philippines (MNL)

Service
Product

Service rating : I appreciate the promos and cheaper fare prices FlightHub offers.
Product: There was an error in the time of landing in Toronto on June 5, it should have been 2:20pm (local and Toronto time) and not 3:50pm (NL time). This actually made me panic bec I thought there was a chance that I would miss my connecting flight to Vancouver which was at 4:30pm. I believe flight information with different time zones should be really looked upon more carefully. Thank you.

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No Comment
16-Oct-2014

New York, United States (JFK) to Cairo, Egypt (CAI)

Service
Product

Excellent services

No Comment
16-Oct-2014

Winnipeg, Canada (YWG) to Mcallen, United States (MFE)

Service
Product

Service rating : Never, never again and also advising all my friends, family, co-workers and everyone I ever talk to.
This organization should be forced to close down and not mistreat people the way they do.
Product: Firstly staff talk with very poor english, have no idea of the geography of Canada, put you on hold for hours and then cut you off and do not call back even though they ask for your phone number beforehand, make reservations with imaginery flights and then cannot correct the itinerary and ask you to contact the airlines and the airlines in turn send you back to booking agent and the stress commences. I have not received emails of flight changes back in May and Sept (as one airline told me they should have), then I find out on my own three weeks before travel only to get extremely frustrated....spent hours upon hours on the phone with Flight Hub people (probably 12 in total over the past week and a half and a total of 18 hours, yes, that many hours and I still do not feel comfortable with the itinerary they "never" did email me but I got off United Airlines website as I do not believe this will actually go thru once I get to the airport and attempt to travel. I am a senior and all this stress and aggravation is not good for my health (it wouldn't be good for anyone's health) God help me get thru this ordeal.

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No Comment
15-Oct-2014

Seattle, United States (SEA) to Ulan Bator, Mongolia (ULN)

Service
Product

Thank you for your courteous help in getting a refund on the cancelled ticket to Mongolia. It took a long time, but the phone calls direct to China Southern airlines were finally successful. The refund to my son's credit card finally came through on 10/09/14. Thank you again for your help. Sylvia Ellis

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No Comment
11-Oct-2014

Medford, United States (MFR) to Kona, United States (KOA)

Service
Product

While your staff was very friendly you need to change your website.Please do not have a place to select seats when it is meaningless. For our family vacation we ended up all sitting in different parts of the plane. You should just direct the consumer to contact the airlines directly.

No Comment
09-Oct-2014

Calgary, Canada (YYC) to Denpasar, Indonesia (DPS)

Service
Product

Service rating : Purchase was easy, connections proved to be excellent with good timing allowed between flights. Trip went off with no hitches. Well done.
Product: Excellent itinerary with good intervals between flights.

No Comment
06-Oct-2014

Atlanta, United States (ATL) to Newark, United States (EWR)

Service
Product

Service rating : Great
Product: Great

No Comment
01-Oct-2014

Montreal, Canada (YUL) to Tokyo, Japan (NRT)

Service
Product

Service rating : great information easy to access
Product: easy and safe

No Comment
24-Sep-2014

Calgary, Canada (YYC) to Puerto Vallarta, Mexico (PVR)

Service
Product

Service rating : Booking was fast and easy! Will use again!
Product: Found the pricing to be the best!

No Comment
11-Sep-2014

Colorado Springs, United States (COS) to Saskatoon, Canada (YXE)

Service
Product

Service rating : Trip as smooth and no problems..
Product: Always looking for a better deal....

No Comment
03-Sep-2014

Edmonton, Canada (YEG) to San Francisco, United States (SFO)

Service
Product

My only complaint is that the seat map never works for booking seats! I book with my husband at the same time on the same credit card and the airline (or flighthub) books us seats apart?? Then we end up paying for seat assignment. This is absolutely unacceptable considering how far in advance I book!

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No Comment
01-Sep-2014

Toronto, Canada (YYZ) to Sofia, Bulgaria (SOF)

Service
Product

Service rating : Very well made website, easy to use.
Nice affordable alternative for buying tickets online.
There was a problem with my flight and they called me 5 weeks in advance to give me alternative options for my flight.
Very happy with the cervice!
Product: Very well made website, easy to use.
Nice affordable alternative for buying tickets online.
There was a problem with my flight and they called me 5 weeks in advance to give me alternative options for my flight.
Very happy with the cervice!

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No Comment
29-Aug-2014

Toronto, Canada (YYZ) to Deer Lake, Canada (YDF)

Service
Product

Service rating : didn't like the separate seats on return flight because we could not find a computor soon enough.
Product: first time flying i find you get nickle and dimed a lot .you wanted over a 100 dollars to switch a flight time for one person [come on?????] I lost any interest to ever fly again

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No Comment
24-Aug-2014

Edmonton, Canada (YEG) to Orlando, United States (MCO)

Service
Product

Service rating : It provided me with a very comparable list of possibilities that enabled me to make the best decision to meet my travel needs.
Product: Booking the flight was easy, I received confirmation of the purchase almost immediately, and there was no changes to my travel information that I was not kept informed of. Very easy to print and use the online ticket, etc.

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No Comment
24-Aug-2014

Edmonton, Canada (YEG) to Zurich, Switzerland (ZRH)

Service
Product

Service rating : Good website
Product: Process was smooth and without issues

No Comment
23-Aug-2014

Montreal, Canada (YUL) to Bucharest, Romania (OTP)

Service
Product

Service rating :
Product: Even if I am still waiting to go in October to Europe till now I think the Ifo tool is OK

No Comment
23-Aug-2014

St. John's, Canada (YYT) to Orlando, United States (MCO)

Service
Product

Service rating : I was charged more on my credit card than the total bill from flighthub.
Product: I would have used a different website if I knew I would be charged extra.

No Comment
23-Aug-2014

Toronto, Canada (YYZ) to Iasi, Romania (IAS)

Service
Product

Service rating : FlightHub should keep/reserve the seats as selected from their website. I've selected available seats days before leaving but Lufthansa gave me totally different seats (no possibility to checkin online using my initial seats).
Very bas experience when called during the flight day.... since in almost one hour nobody picked the phone!
Product: At purchase time the agent was nice and good (he should be a little more polite)

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No Comment
18-Aug-2014

San Francisco, United States (SFO) to Minneapolis, United States (MSP)

Service
Product

Service rating : good experience. had a problem with the price, but FlightHub took care of it.
Product: FlightHub advertised a lower price and the airline charged me more. I contacted FlightHub and they refunded the difference. Happy customer.

No Comment
18-Aug-2014

Toronto, Canada (YYZ) to Athens, Greece (ATH)

Service
Product

Service rating : excellent service and fantastic rate
Product: fantastic perfect flight too

No Comment
18-Aug-2014

Halifax, Canada (YHZ) to Houston, United States (IAH)

Service
Product

I was trying to contact FlightHub by phone for a very necessary matter and they never answered the line, it just rang and rang.

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