Lily's Florist wrote on 26-Aug-2014
We have looked into this and we missed the courier on the first day and do apologize. We did get this out the next day. Please accept our apologies on this and we would like to refund you the delivery fee for this.
We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2. Thank you so much and we hope to serve you in the future.
Customer Service Manager
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