Lily's Florist Review

Consumer ratings of Lily's Florist

Feedback for www.lilysflorist.com.au has been compiled from 7295 Customer Reviews

  • Feefo member since
  • 17/01/2014
  • Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $29.

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Anonymous Customer wrote on 09-Nov-2014

Good

Lily's Florist wrote on 12-Nov-2014

I am so very sorry that this happened to you I am stilling trying to find out what has happened here but non the less that is not what we want. I would like to refund you 30% back on this order. Please accept our sincere apologies on this.
We hope that we have managed to remedy this situation for you. We pride ourselves of delivering the highest level of customer service. Should you be happy with the level of customer service we have provided in addressing your complaint, we kindly ask that you re-submit your review by selecting option 2.
Thank you so much and we hope to serve you in the future.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist

Lily's Florist wrote on 12-Nov-2014

Sorry this has been refunded in full. We are so sorry this happened.

Sincerely
Anna Broomfield
Customer Service Manager
Lily’s Florist

Other reviews relating to this order

Review ofRatingCustomer Review

Lily's Florist

Delivery took 6 days and we were never notified of this. Disgusting service.